I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... Leggi di più
L'azienda ha risposto
Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.
L'azienda ha risposto
Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also h... Leggi di più
⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast – Stevie’s a Star! Had a flat tyre on a busy workday and dropped into Protyre Kilmarnock hoping for a quick fix. Stevie didn’t just deliver — he went above and... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Scritti dall'azienda
James Little Street 17, KA1 4AT, Kilmarnock, Scotland, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Made a booking for next day with tyre ordered..service was spot on, on time and friendly..will definitely use again when I need new tyres..10/10

Risposta di Protyre Autocare - Kilmarnock
I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the owner of the business it appears I was wrong. I have tried to find the original review but I can't find it so I have written a new one. The service I got was excellent and I would have no hesitation to get more tyres here

Risposta di Protyre Autocare - Kilmarnock
Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.

Risposta di Protyre Autocare - Kilmarnock
Bang on time, very quick, very polite, very helpful. Clean depot and clean overalls. Perfect!

Risposta di Protyre Autocare - Kilmarnock
Staff could not be more helpful to my wife when we had a slow puncture. Wheel cleaned an 2 tyres fitted. Price very good.

Risposta di Protyre Autocare - Kilmarnock
Great team and always take time to keep you informed.

Risposta di Protyre Autocare - Kilmarnock
very good time=to fit the tyres....great price....and very polite gents....

Risposta di Protyre Autocare - Kilmarnock

Risposta di Protyre Autocare - Kilmarnock
Thank you Alexis and Alan for sorting out my TPMS issues.

Risposta di Protyre Autocare - Kilmarnock
Had booked for later in the week but had to change plans. Happily they could accommodate me at short notice and did the work early.

Risposta di Protyre Autocare - Kilmarnock
24/7/26
UPDATED REVIEW: The manager of the Kilmarnock branch, Alan, contacted me regarding the review below and asked if I could come and see him personally so he could assist in resolving the issues I highlighted, He took a look at the rods and showed me what he would attempt to do and acknowledged that there are corrosion issues, asked if I was shown at the time and I replied I wasn't, he explained to me that he tells his staff to show any issues but in this case, it was a stand in that wasn't familiar with his instructions, when I told him that my mechanic will replace the corroded rods when he comes back to Glasgow, Alan said to immediately bring it back to them and they will align my wheels at no extra charge.
Whilst I was there, I was experiencing an issue of my nearside front tyre slowing deflating and had made arrangements to get the alloy wheel refurbished to prevent air escaping from my tyres, he kindly offered to seal my wheel alloy without charge, Furthermore, the reason I wasn't given a paper report at the time was due to printer issues which, again, Alan showed me and explained.
I will say, the manager, Alan, genuinely cares about his customers and the reputation of Protyres and despite the original 1 star review, the resolution was more than above what was expected and I thank Alan and his team for taking the time to rectify the issues raised and solving them to my satisfaction.
ORIGINAL REVIEW: 22/7/26
Took my vehicle for a wheel alignment and I suspect they didn't do the job as I ended up taking my car to Kwik-Fit the following day as the car was still pulling to the left, The mechanic at Kwik-Fit informed me that the 2 front inner tie rods, track rods ends and lock nuts were all corroded, he even showed me the extent of the deterioration of the rods and I'm now making arrangements to get them replaced.
Not only that, when i requested the paperwork showing the completed alignments, I was told they don't issue the paperwork but it would be sent by email, I haven't received an email as of yet
I'm very disappointed in the Kilmarnock branch as I normally use the Busby branch who are actually very good

Risposta di Protyre Autocare - Kilmarnock
Staff member was very knowledgeable and explained the best way to keep my aircon running good.

Risposta di Protyre Autocare - Kilmarnock
Exceptional service from Protyre. Staff were all fantastic and friendly. Tyres were fitted very quickly - much quicker than anticipated.

Risposta di Protyre Autocare - Kilmarnock
Great experience as advice given on what was required. Product fitted and staff were friendly and professional in guidance.

Risposta di Protyre Autocare - Kilmarnock

Risposta di Protyre Autocare - Kilmarnock
Guys done a great job on changing tyres and wheel alignment, would recommend to friends .

Risposta di Protyre Autocare - Kilmarnock
Got everything i needed done to car fast profesional friendly service

Risposta di Protyre Autocare - Kilmarnock
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.