Protyre Autocare - Holton Heath Recensioni 

556
TrustScore 4.5 su 5

4,7

Wareham Road, Poole, BH16 6JW Holton Heath, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.

L'azienda ha risposto

Valutata 5 stelle su 5

Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just had the warning light telling me loss of pressure. I thought I had better check it out at Protyre Holton Heath. They were busy but the team there lead by Carla were excellent. Problem sorted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Wareham Road, Poole, BH16 6JW, Holton Heath, England, Regno Unito

  • 01202 631122

4,7

Eccellente

TrustScore 4.5 su 5

556 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(556)

35.357 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Had an appointment cancelled at the…

Had an appointment cancelled at the very last minute when I was already there. I had tried to call ahead to check exactly where the location was and no-one picked up the phone. No-one had emailed or called to let me know not to bring the car in and they couldn’t offer another appointment. I now how to wait for the refund to go back into my account.

26 maggio 2026
Non scritta su invito
Logo di Protyre Autocare - Holton Heath

Risposta di Protyre Autocare - Holton Heath

Dear Kirsty Heard,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Great service

Great service. Had two punctures in one week and dispite them being so busy they were able to look after me to ensure I got back on the road quickly. Great customer service and support. Lovely staff. Many thanks

29 aprile 2026
Valutata 5 stelle su 5

The Holton Heath team are really good.

The Holton Heath team are really good.
They showed me the problem with each of my tyres
Also they repaired a valve in another of my wheels and at the end this was free of charge.
Both the fitters are nice lads friendly and happy to explain things.
The office manager efficient, caring and polite

22 maggio 2026
Valutata 5 stelle su 5

Very efficient

Very efficient. Sourced a new car battery for me, arrived and fitted. Also checked my tyres and air pressures. A very good experience, well done to the team.

29 aprile 2026
Valutata 1 stelle su 5

four wheel alignment

Holton Heath tracking
I took my car to the Holton Heath branch for a 4-wheel alignment. Within one week, a set of brand-new tyres was destroyed, wearing down to the cords on the inner edges.
When I returned, the branch failed to fix it and told me to "try another garage," leaving my car unsafe to drive. I've had to pay for replacement tyres out of pocket. I emailed customer service 5 days ago for a refund and compensation, but I’ve been completely ignored.
Incompetent technical work and zero communication. Avoid this branch.

Sunday 10/05/26
Still had no response to my email

15 aprile 2026
Logo di Protyre Autocare - Holton Heath

Risposta di Protyre Autocare - Holton Heath

Dear Customer,

Thank you for taking the time to bring this to our attention.

We can see from our records and can confirm your complaint was raised with Higher Management on the 20/04/2026 following your email. We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.

We apologise for any inconvenience caused but appreciate your patience.

Kindest Regards,
Georgia
Customer Care - Protyre

Valutata 2 stelle su 5

Wrong tyres were replaced

During a visit to our service garage we were advised that we needed new tyres, even though we'd had all four tyres replaced by Pro Tyre in the previous few months.
We returned to Pro Tyre with the receipts and after a lenghty discussion and examination of the tyres, it transpired that at the last tyre changed, Pro-tyre had replaced the 6 month old front tyres instead of the worn ones rear ones.
The tyres were replaced at no extra cost, however it casued us some inconvenience.

13 aprile 2026
Logo di Protyre Autocare - Holton Heath

Risposta di Protyre Autocare - Holton Heath

Dear Diane,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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