Protyre Autocare - Grantham Recensioni 

Used this garage a few times now, and never fail to impress with level of service, very friendly and professional and always complete work promptly and to a great standard. Highly recommend

Poor telephone experience redeemed by an outstanding fitter. Tried to purchase directly through the garage, but came over as disinterested, so purchased via Blackcircles, confirmed online appointment then cancelled twice! However, on the day the fitter, Tom was outstanding, tidied up the boot well, jack and other items stored correctly, everything clean and smart then took his time to talk through what he had done, and any other issues I needed to keep an eye on. Will use again simply on the quality of the fitting staff.

I ordered a pair of unusually sized tyres of a specific brand on Friday before a bank holiday. The aim was to get tyres ordered, delivered and ready to be fitted on the Monday morning- the bank holiday! They did and I was able to drive home to Poole with new front tyres.

Fast service, genuine advice

Very swift service provided.

All the guys very helpful.

Helpful, honest and professional service.

Russ was very helpful and fulfilled my requirements efficiently and within his stated time.

Excellent service, done quicker than expected.

I popped in and told them about a slow puncture. My tyres were ordered and fitted on the same day. Couldn't fault the service.

Had a complete flat tyre went there8.30 am in the morning no appointment got me in send it be an hour wait .got tyre done now problem. Very friendly and fast service. would go there again for my tyres.

Very helpful and professional. Would highly recommend them

Perfect service.

Customer face provided by staff excellent
detailed explanations and speed of service

Thank you

Entire process from tyre check to ordering to fitting was efficient, friendly and customer orientated.

Great care and very polite and great customer service and good prices and job always well done .

Best rate for 2 budget tyres and tracking. Friendly & efficient and close to where I live.

Very friendly and professional great service

They were just really very helpful and polite and offered good quality advice. Their tyre prices were competitive and you could pay over 3 months

Excellent service from start to finish. The problem was quickly diagnosed and they were able to resolve it straight away. The staff were very pleasant, they explained what was needed, how long it would take and when the job was done the mechanic explained exactly what he’d done and left my car ready to be driven away.

I liked that fact they managed my expectations, told me when to drop the car off and when likely it would be ready for collection.
I was unhappy with the representative trying to push me to by another tyre when the small repair was possible, this is the second times I've experienced his pushy sales approach and quite frankly, when I need to return, if he's on shift, I'll be going elsewhere or wait for someone reasonable to be working.
The first time I experienced his pitch was when my tread was 3.4mm, telling I was low and near to the advisory level and it would be worth getting 2 new tyres.
3 months later (second time and this visit) my tread is at 3.1mm (legal limit 1.6) and I have a small puncture, he's saying - your next to the advisory limit and should be getting a new tyre. In both cases this would mean 2 tyres as both fronts were the same and 1 new wouldn't make sense. So he's promoting spending £450-500 over a £38 tyre repair, then when putting air back in the tyre he made it 2.7 bar, when the sticker next to the door advises 2.2, so I have 1 at 2.2 and the other 2.7! (Over inflation wears tyres quicker, which he'll know working in the tyre industry, so this comes over as a deliberate tactic to force wear and a new tyre over customers safety, pressure difference on the front is an issue)
In addition, I previously asked him, when finished how to take the centre wheel cap off as they looked bad and needed replacing, his response was "when you buy a new tyre I'll take them off for you!" To answer the question properly would have gained integrity, but his response was unhelpful and made me distrust him. I found how to do it elsewhere and it was easy, so no need for the answer I received.
I recall a statistic: 1 in 10 complain and they typically share that bad experience with 8 other people compared to 1 in 20 good feedback and people may tell one or two. Meaning, the fact I am commenting suggest the experience is bigger but also that I am spending time feedback also suggests I'm sharing the experience with others.