All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Pulled into Dentons around 12:30 on Saturday they were closing at 1, we had a warning light on the dashboard relating to tyres, they quickly identified the issue of a broken sensor within rear tyre an... Leggi di più
L'azienda ha risposto
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Leggi di più
L'azienda ha risposto
Great customer service. Would have given 5 stars but website didnt say the above branch couldn't do wheel alignment if my vehicle had lane assist. Would recommend a little astrix and further informati... Leggi di più
Dettagli dell'azienda
- Gommista
- Negozio di freni
- Negozio di batterie per auto
- Centro revisioni per auto
- Servizio auto
- Servizio di assetto ruote
Informazioni su Protyre Autocare - Dumfries
Scritti dall'azienda
Scritti dall'azienda
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informazioni di contatto
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Regno Unito
- 01387 254433
4,8
Eccellente
1K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
They are always helpful and efficient
They are always helpful and efficient, and never try to sell you anything that you don't need. I have always found their advice to be in our best interests even if it did not bring them business on that occasion.
14 novembre 2025
Risposta di Protyre Autocare - Dumfries
Hello Murray,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Kev and the team are always helpful and…
Kev and the team are always helpful and quick to help and advise of options available.
10 novembre 2025
Puncture repair
As a commercial customer, it was great to be in and out in about half an hour. The punctured tyre was repaired quickly and efficiently. The staff were welcoming and friendly. Reception was clean, warm and tidy.
3 novembre 2025
Risposta di Protyre Autocare - Dumfries
Hello Cameron,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Dumfries
Hello Margaret,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Disappointed
Disappointed to turn up at my appointment time to find out that the tyres I had ordered online were still in transit. I had to wait until next day before they were available for fitting. The Dumfries staff were very apologetic and as helpful as they could be.
Why offer an appointment when the stock is not there???
28 ottobre 2025
Risposta di Protyre Autocare - Dumfries
Dear Dougie Clark,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Risposta di Protyre Autocare - Dumfries
Hello Roy,
We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant staff and job completed…
Pleasant staff and job completed quickly and on time
3 novembre 2025
Risposta di Protyre Autocare - Dumfries
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Dumfries
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Service
Always great service at Protyre in Dumfries. The reception staff are always helpful and efficient and the work is done quickly.
15 ottobre 2025
Always good on price
Always good on price, friendly reception, job done , all very efficient
22 ottobre 2025
Risposta di Protyre Autocare - Dumfries
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly but unfortunately…
Very friendly but unfortunately couldn’t fit my tires said I needed smaller ones on but I did order the correct size, left both of my front tires badly scratched & dented, went to my car dealer to confirm tire size & said I did order the right ones, had to go some where else in the end who fitted them no problem
24 ottobre 2025
Non scritta su invito
Risposta di Protyre Autocare - Dumfries
Dear Sarah Logan,
Thank you for taking the time to bring this to our attention. We are sorry to hear this happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Perfect service.
Exactly what was required and carried out efficiently and pleasantly.
24 ottobre 2025
Risposta di Protyre Autocare - Dumfries
Hello Maurice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Incomparable service, a delight in every way
The service was incomparable, friendly, caring, competent and civilised... also cheerful. The second time I have used Denton Tyre Centre, and will be the only one for the future. They deserve all the accolades available. Thank you, Kevin, and your team.
What a joy to discover genuine, old-fashioned personal service.
22 ottobre 2025
Risposta di Protyre Autocare - Dumfries
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Dumfries
Hello Susan,
We are so happy to hear that our service was helpful, speedy, and efficient for you. Thank you for your positive feedback; we appreciate it.
Best regards,
Eddie
Customer Care - Protyre
Replacement tyres
Polite and efficient at what they do and very friendly doing what they needed to do with the minimum of fuss.
15 ottobre 2025
Risposta di Protyre Autocare - Dumfries
Dear Mr Andrew Martin,
We're glad you enjoyed your experience with our team at our Dumfries branch !
we are so glad you found our team helpful and friendly!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
5Star service in Dumfries were excellent
Staff were excellent, professional and very good humoured. Provided 5star service. You can’t get better in Dumfries, even though they were some staff members down.
Great team
6 ottobre 2025
Risposta di Protyre Autocare - Dumfries
Hello Mr Mackie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Dumfries
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Risposta di Protyre Autocare - Dumfries
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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