Protyre Autocare - Carlisle Broadway Recensioni 

1589
TrustScore 4.5 su 5

4,6

88 Kingstown Broadway, Carlisle, CA3 0HA Carlisle, Cumbria, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service, as I arrived without an appointment with a tyre pressure warning light on. I was given info about what they would need to do to check what the problem was. I knew I need two new ty... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Efficient service, tyres were in stock to be fitted and there wasn't too long to wait. The wheel balancing was accurate, not everyone manages this first time. A minor point was that the VAT invo... Leggi di più

Valutata 5 stelle su 5

Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Carlisle Broadway

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • 88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Regno Unito

  • 01228 529656

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1589)

33.287 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Appointment times pointless

For the second time, car wasn't looked at for over an hour after booked time. Was told 3 vehicles booked online at same time and I was after them. I too booked online, 2 days previously.2 tyres, left at 5pm! So a 3.30 appointment ended up with me leaving as the last customer of the day. Previous time they 'forgot' my car, so another hour+ delay. Needs sorting.

17 aprile 2026
Non scritta su invito
Logo di Protyre Autocare - Carlisle Broadway

Risposta di Protyre Autocare - Carlisle Broadway

Dear Janine Maidwell,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Tyre replacement

I have used Gates tyre centre twice recently. Both times everyone I met there was polite and helpful. The second visit a mistake was made and I had to return the car for further work. I received an apology and was happy that the remedial work was prompt. Great service and a positive attitude. I will go back in the future

5 aprile 2026
Valutata 5 stelle su 5

Replacement rear tyres

I called in to get a price for two rear tyres for my BMW and I was attended to by Grant who was very helpful. He ordered the tyres which were fitted when I visited a week later. During my visit to have the new tyres fitted he kept me informed as to how long it would take to fit the tyres and he also asked his colleague to check a front tyre for me. All in all I am very happy with the service.

1 aprile 2026
Valutata 2 stelle su 5

Had booked appointment for 11.30 for…

Had booked appointment for 11.30 for one tyre to be fitted never left till 10 to 1 and had appointment elsewhere at 1.30 so had to rush back

30 marzo 2026
Logo di Protyre Autocare - Carlisle Broadway

Risposta di Protyre Autocare - Carlisle Broadway

Dear Mrs Shaw,

Thank you for leaving us a review and we're sorry to hear that you had a longer waiting time than expected. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valutata 3 stelle su 5

Long delay completing tyre change…

Long delay completing tyre change despite booked appointment, no communication regarding reason for delay or apology, no guarantee feedback and no invoice provided

27 marzo 2026
Logo di Protyre Autocare - Carlisle Broadway

Risposta di Protyre Autocare - Carlisle Broadway

Dear Robert,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carlisle Broadway branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 2 stelle su 5

Unwanted re-direction from favoured Company

Unwanted re-direction from favoured Company (across road) Office area dark and dirty, flooring was way past renewal date, had to wait an hour and whilst repair seems to have been successful £35-00 for a puncture repair !!!! I won't be going back

2 marzo 2026
Logo di Protyre Autocare - Carlisle Broadway

Risposta di Protyre Autocare - Carlisle Broadway

Dear Michael Martin ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carlisle Broadway branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valutata 5 stelle su 5

Excellent service

Excellent service, kept updated all day with my car, old parts shown to me with wear and tear too. Excellent communication throughout- shout out to Philip who was brilliant- kept me informed and was clear regarding costs and timing of repairs. My car was a tricky one to sort as it’s old but the lads got it all tip top for me. Can’t fault these guys, top notch place and service. Thanks :)

4 marzo 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più