Protyre Autocare - Cardiff North Clive Street W R Recensioni 

455
•
TrustScore 5 su 5

4,8

North Clive St,, Grangetown, CF11 6NR Cardiff, Glamorgan, GB

•

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Valutata 5 stelle su 5

Great service from the staff this morning. I needed two new tyres, a repair and a new tyre valve and the advice and guidance given by the staff was second to none. I will definitely be returning.

L'azienda ha risposto

Valutata 5 stelle su 5

Do not trust your pride and joy with anyone else. Time and time again these guys always blow my mind with their professionalism, friendliness and attention to detail. Lee handled the change of my tyre... Leggi di più

Valutata 5 stelle su 5

The staff at Protyre are always friendly and helpful. They know what they are doing better than some main dealer garages do, and they have solved problems with a couple of our cars much more quickly... Leggi di più

Valutata 5 stelle su 5

I had a great experience at Protyre Cardiff. The staff were incredibly accommodating from the moment I arrived and took care of everything quickly and professionally. The wait time was surprisingl... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. anche in
  3. Centro revisioni per auto
  4. Negozio di batterie per auto
  5. Negozio di freni
  6. Servizio auto
  7. Servizio di assetto ruote

Informazioni su Protyre Autocare - Cardiff North Clive Street W R

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • North Clive St,, Grangetown, CF11 6NR, Cardiff, Glamorgan, Regno Unito

  • 02920 396162

4,8

Eccellente

TrustScore 5 su 5

455 recensioni

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4,8

Tutte le recensioni

(455)

33.081 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Great service from the staff this morning. I needed two new tyres, a repair and a new tyre valve and the advice and guidance given by the staff was second to none. I will definitely be returning.

28 ottobre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Friendly staff

Friendly and helpful staff, would recommend.

4 novembre 2026
Non scritta su invito
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Deio,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Team in Cardiff are friendly

Team in Cardiff are friendly, professional and efficient.
Exactly what you need

29 ottobre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great prices

Great prices
Really helpful staff
Quick and knowledgeable

19 ottobre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Katherine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Been using more than 15 years

I have been using these guys for more than 15 years fantastic staff, service and they price match.

30 settembre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Dear Ken,

Thank you so much for your incredible loyalty over the past fifteen years. We are absolutely thrilled to hear that our team at our Cardiff North Clive Street consistently delivers fantastic service and great value for you.

Your long-term support means the world to us, and we look forward to continuing to take care of you for many more years to come.

Kind regards
Kayliegh
Customer care - Protyre

Valutata 5 stelle su 5

Excellent friendly service and the…

Excellent friendly service and the free coffee is great as well

9 ottobre 2026
Non scritta su invito
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Glyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Repeat customer over many years

Repeat customer over many years. Always excellent service and fair prices

7 ottobre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Quick

Quick, friendly and efficient.

30 settembre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

staff very helpful

staff very helpful

30 settembre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Mr Hartley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Very helpful staff,quick and know their…

Very helpful staff,quick and know their job.the price was also very good.

30 settembre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Martyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Great prices, great friendly service.

Great prices, great friendly service.

28 settembre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Tyre pressure sensor fixed

Really helpful with fixing a faulty tyre pressure sensor.

23 settembre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Marie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

The service I get from Protyre is…

The service I get from Protyre is first class

8 settembre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Very helpful happy with the price 1st…

Very helpful happy with the price 1st class service as always many thanks

9 settembre 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 1 stelle su 5

Protyre Clive Street Cardiff

I purchased a Groupon voucher to have my air conditioning recharged at a Protyre Centre, choosing the Clive Street branch in Cardiff as it was the closest to me.

Unfortunately, trying to arrange the booking was an absolute nightmare. I attempted to phone the branch numerous times over several weeks, but nobody ever answered. I eventually had to contact another Protyre garage, which didn’t offer the AC service, just to find out what was going on. I was told that the Clive Street branch’s phone line had apparently been down for weeks, with no update provided online, and the alternative number they had been given didn’t work either.

I was then given the store manager’s direct email address and contacted them, but received no response. I had to call the other Protyre garage again and ask them to email the manager on my behalf and request that they contact me. Eventually, I received a phone call and was told that my car had been booked in.

However, when I arrived at the branch, I was told that I wasn’t actually booked in. The staff seemed confused about the situation and questioned who I had even spoken with. To their credit, they agreed to carry out the work that day, although after everything that had happened, I was left wondering whether the service had actually been completed correctly.

What was most disappointing was the complete lack of apology or acknowledgement for the inconvenience caused. The whole experience involved weeks of trying to make contact, being passed around between branches and ultimately arriving for an appointment that apparently didn’t exist.

Based on my experience, I would avoid this branch. If you do use Protyre, I would strongly recommend contacting the branch in advance and making absolutely sure that your booking has actually been recorded.

7 settembre 2026
Non scritta su invito
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Dear Stuart, 

Thank you for bringing your experience to our attention. We sincerely apologise for the significant difficulties you encountered while trying to book in at our Cardiff North Clive Street. We understand your frustration with the communication issues, the unacknowledged booking, and the overall lack of apology. We are truly sorry for the inconvenience and the negative impression this has left. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Best regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

New tyre

Excellent service every time. Good communication. Helpful staff. A+

31 agosto 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Staff very friendly and work carried…

Staff very friendly and work carried out fast and efficiently.

14 agosto 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Always friendly service and honest…

Always friendly service and honest advice.

12 agosto 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Very helpful and quick service

Very helpful and quick servi

10 agosto 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Mr Lock,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valutata 5 stelle su 5

Always a friendly welcome and great…

Always a friendly welcome and great service.

10 agosto 2026
Logo di Protyre Autocare - Cardiff North Clive Street W R

Risposta di Protyre Autocare - Cardiff North Clive Street W R

Hello Mr Gibson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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