Protyre Autocare - Bristol Brislington Recensioni 

607
TrustScore 4.5 su 5

4,5

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Always gives the best customer service on every visit. I had puncture which I had over few weeks, no other tyre shop would identify why the tyre pressure light on dashboard kept coming up, I popped in... Leggi di più

Valutata 5 stelle su 5

I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the n... Leggi di più

Valutata 5 stelle su 5

The Staff/ The Guys there were very helpful & Professional knew what they were doing & were efficient ,I've already recommended them / your premises to my friends & work colleagues !! I'll definitely... Leggi di più

Valutata 5 stelle su 5

The online booking system works well, it lets you check stock and book an appointment. When I arrived, the fitting was carried out straight away. Also appreciated the free tracking check which was off... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Bristol Brislington

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, Regno Unito

  • 01179 772596

4,5

Eccellente

TrustScore 4.5 su 5

607 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(607)

33.340 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service from a great team.

My car was expected as per agreed appointment.
I arrived early and was seen immediately and my car had all 4 tyres fitted, balanced and wheel alignment checked in super fast time.
Excellent service.

11 settembre 2024
Valutata 4 stelle su 5

Good service

Good service, helpful and friendly. Was told options on tyres. They were more expensive than I envisaged but as I have always had reliable service in the past I asked for the tyres to be fitted which was done immediately.

14 agosto 2024
Valutata 5 stelle su 5

Fair Repair on Tire

I visited on the monday for a puncture which was repaired.
Returned on friday same Tire I thought the repair had failed. BUT there it was clear as day ANOTHER screw.!!!
They repaired again immediately and decided not to charge me.
I think that is GREAT customer service.

14 agosto 2024
Valutata 5 stelle su 5

Easy to book for Air Con recharge.

Easy to book for Air Con recharge, they already had my details on file, arrived later in day and didn't have to wait long for service to be completed.
Air Con works great with new recharge, very pleased.
Staff friendly and helpful.

31 luglio 2024
Valutata 2 stelle su 5

Poor service and inexperienced staff! First of all we were told at the garage…

First of all we were told at the garage there was no air filters to change on my type of car when I asked for them to be changed as well as being re gassed then I had a phone call to say yes there are filters did we want them changed I agreed then when we went back following a call to say the car was ready they then said they couldn’t do the filters as need to be done by a main dealer. Poor service and don’t believe a word they say.

31 luglio 2024
Logo di Protyre Autocare - Bristol Brislington

Risposta di Protyre Autocare - Bristol Brislington

Dear Mrs Kane,

Thank you for taking the time to bring this to our attention. We are sorry to hear that your recent visit to our Bristol Brislington branch has not been a positive one for you on this occasion.

We have raised your concerns with the Area Manager and they will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Prompt and friendly

Prompt and friendly

Staff were very nice and my air con regas was done on time despite them seeing very busy. Booked online and got a discount making it very good value. Will use them again

24 luglio 2024
Valutata 1 stelle su 5

Car fitted with brand new tyres..

Car fitted with brand new tyres, no complaint in that. Today I had my service done to another garage who informed me that the wheel hub has been damaged when the tyres have been changed. Tried to spoke with the manager who told me that it is not his problem because they did a good job. Now I’m having a not safe car to drive and I have to replace the part at my own cost due to their incompetence.

The manager also accused me to create the damage to the nuts? And he hanged up on my face, quite unprofessional.

I also had pictures of the screwed nuts.

13 marzo 2024
Logo di Protyre Autocare - Bristol Brislington

Risposta di Protyre Autocare - Bristol Brislington

Dear Carmelo Gemellaro,

We appreciate you taking the time to review your experience. 

Following your recent email to us, your concerns have been raised with the Area Manager. They will investigate the matter and reach out to you as soon as possible to discuss in further detail. 

Kind regards,
Phoebie
Customer Care - Protyre

Valutata 5 stelle su 5

Friendly staff

Friendly staff, happy to help and nothing seemed to be too much bother. Got the job finished quickly and looked happy to see me!

12 giugno 2024
Valutata 2 stelle su 5

Scratched my alloy

Scratched my alloy, got 4 tyres the rear two are 12 years old the front 2 tyres are 8 years old..... Only two positives are they are quick / efficient and good value if you're in a pinch.

12 giugno 2024
Logo di Protyre Autocare - Bristol Brislington

Risposta di Protyre Autocare - Bristol Brislington

Dear Daniel Mclean,

Thank you for bringing this matter to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Valutata 5 stelle su 5

The Staff/ The Guys there were very…

The Staff/ The Guys there were very helpful & Professional knew what they were doing & were efficient ,I've already recommended them / your premises to my friends & work colleagues !! I'll definitely will be returning as & when I need work carried out on my vehicle again, I'm very happy with the service I received by your team there! 👍👍

29 maggio 2024

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