I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My car's tyre pressure warning light kept coming on even after inflating the tyres - the readings were only showing slight variations. I visited Protyre and they inflated the tyres and checked the pre... Leggi di più
Superb service. I was travelling for a family medical appointment and the staff called as soon as my tyre was in so not a moment was wasted and I could get on with my journey. Much appreciated.
Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gommista
- Negozio di freni
- Negozio di batterie per auto
- Centro revisioni per auto
- Servizio auto
- Servizio di assetto ruote
Informazioni su Protyre Autocare - Bournemouth Pokesdown
Scritti dall'azienda
Scritti dall'azienda
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informazioni di contatto
965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, Regno Unito
- 01202 432005
4,8
Eccellente
1K recensioni
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Prompt and efficient response to an emergency situation
Emergency situation when had a puncture within 5 minutes of setting out on a long journey, Pleasantly surprised at the efficient response (surprised because for many companies that doesn't seem to be the case these days!). Would happily use again.
8 ottobre 2025
Risposta di Protyre Autocare - Bournemouth Pokesdown
Hello Wayne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre less experience
What a great service and so reasonably priced …a big thumbs up to Gary and the team
6 ottobre 2025
Risposta di Protyre Autocare - Bournemouth Pokesdown
Hello Mr Mcmahon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick efficient and excellent service
1 ottobre 2025
Risposta di Protyre Autocare - Bournemouth Pokesdown
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As a visitor to the area
As a visitor to the area - it was a great relief to find somewhere to fix my tyre! Everyone was so helpful- the young man who fixed the tyre for me was especially pleasant.
Absolutely brilliant- thank you !
26 settembre 2025
I have responded to request for 3…
I have responded to request for 3 different prices.
If you like n advertised price, a price for trade and a price for the OAP, that's fine.
I don't. I had a agreed price and had over 50% charge
I've asked for a response as requested.
I'm weary of platitudes.
Are they really offering a solution
I now have another request to email and no reply to the first
22 agosto 2025
Non scritta su invito
Risposta di Protyre Autocare - Bournemouth Pokesdown
Dear Albert Barcellos,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
The staff got the requested tyre in the…
The staff got the requested tyre in the following day as advised and fitted it the follow day in the time slot I booked. All staff spoken to were very polite. So all very professional.
22 settembre 2025
Risposta di Protyre Autocare - Bournemouth Pokesdown
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, made appointment arrived early the team got straight onto it and finished inbrillant time, well done toall of the team, fantastic
19 settembre 2025
Quick and easy tyre change
Quick and easy tyre change, ordered in store had a set of 4 fitted a few days later.
17 settembre 2025
Risposta di Protyre Autocare - Bournemouth Pokesdown
Dear Mr Wetherell,
We're happy to hear that your tire change was quick and easy! It's great to know you were able to order in store and have your set of four fitted so quickly.
Thanks for your feedback.
We will look forward to welcoming you again at our Bournemouth Pokesdown branch in the future
Kind regards
Kayliegh
Customer Care - Protyre
not a smile or apology .......
not a smile or apology when they finally admitted their error and issued a full refund
15 settembre 2025
Risposta di Protyre Autocare - Bournemouth Pokesdown
Dear Mr Miller,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Service was good - happy with details
Service was good - happy with detailed and explanation-was on time
10 settembre 2025
Risposta di Protyre Autocare - Bournemouth Pokesdown
Hello Mr Kamath,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth Pokesdown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and understanding-their…
Very helpful and understanding-their prices are very reasonable too.
12 settembre 2025
Risposta di Protyre Autocare - Bournemouth Pokesdown
Hello Joaquim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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