Protyre Autocare - Bath Lower Bristol Rd Recensioni 

2603
TrustScore 4.5 su 5

4,6

Lower Bristol Road, Bath, BA2 1EN Bath, Somerset, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from the staff within the branch the job was completed in a very good time. In fact it was completed quicker than I expected for four tires being changed excellent job.

L'azienda ha risposto

Valutata 5 stelle su 5

Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Bath Lower Bristol Rd

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, Regno Unito

  • 01225 331949

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(2603)

35.104 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

the worst company i have dealt with

this is the worst company i have ever taken my car to - maybe not all branches are the same, however redfield bristol branch and bathwick tyres in bath give the worst customer service.

4 marzo 2026
Non scritta su invito
Logo di Protyre Autocare - Bath Lower Bristol Rd

Risposta di Protyre Autocare - Bath Lower Bristol Rd

Dear Harpal,


Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bath Lower Bristol Road branch has not been a positive one on this occasion.


We can see from our records that this matter is currently under investigation with our Area Manager. They will be in touch with you as soon as they can to discuss this further.


We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care – Protyre

Valutata 1 stelle su 5

Environmental Charge!

Environmental Charge!
I had a nail in my NSR Tyre, although the Tyre was still at the correct pressure I thought removal would be the safe thing to do. I was charged £45.99. £4.16 + VAT of this amount was Environmental Charge. When I telephoned to query this I was told this was due to materials used and applies the same as if replacing and disposing of the Tyre. This makes no sense to me and neither does the explanation.

26 febbraio 2026
Non scritta su invito
Logo di Protyre Autocare - Bath Lower Bristol Rd

Risposta di Protyre Autocare - Bath Lower Bristol Rd

Dear Michael Rose,

Thank you for notifying us of your concerns regarding the environmental charge. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valutata 1 stelle su 5

Shambolic queing system

Shambolic queing system. Turned up on time for appointment and was told to wait in line - duly waited in the que expecting to be told when it was my turn. Instead its a free for all with the staff appearing to have no idea (or caring) who was first with people who pushed in getting rewarded. Took almost 2 hours to be served. Will not be returning.

28 gennaio 2026
Logo di Protyre Autocare - Bath Lower Bristol Rd

Risposta di Protyre Autocare - Bath Lower Bristol Rd

Dear David Benjamin George,

Thank you for bringing this to our attention, and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Good efficient and effective

Good efficient and effective

2 febbraio 2026
Logo di Protyre Autocare - Bath Lower Bristol Rd

Risposta di Protyre Autocare - Bath Lower Bristol Rd

Dear Anthony,

We appreciate you taking the time to leave us this 5-star review!

We are delighted to hear that you were happy with our service at our Bath Lower Bristol Road branch .

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Valutata 3 stelle su 5

Great once I was eventually served

Great once I was eventually served. Why have a system that allows you to book a slot and then wait for 25 minutes to be seen. Might as well just turn up unannounced.

28 gennaio 2026
Logo di Protyre Autocare - Bath Lower Bristol Rd

Risposta di Protyre Autocare - Bath Lower Bristol Rd

Dear Customer,

Thank you for notifying us of your concerns regarding the waiting time. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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