Protyre Autocare - Ashford Victoria Road Recensioni 

1470
TrustScore 5 su 5

4,8

Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Welcoming environment Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptioni... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

It’s always painful paying for tyres but safety is a must and Protyre are always value for your money, they also have a good phone manner. Great service all around.

Valutata 5 stelle su 5

I always use Protyre in Ashford when I need new tyres or wheel alignment. Easy to book on their website, and the staff at Victoria Road are always friendly and helpful. Nice and close to the town c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an excellent experience. The staff were very friendly, helpful and professional. They explained everything clearly and provided a quick and efficient service. I was very happy with the service I... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gommista
  2. Negozio di freni
  3. Negozio di batterie per auto
  4. Centro revisioni per auto
  5. Servizio auto
  6. Servizio di assetto ruote

Informazioni su Protyre Autocare - Ashford Victoria Road

Scritti dall'azienda

Scritti dall'azienda

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informazioni di contatto

  • Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, Regno Unito

  • 01233 625962

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
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2 stelle
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4,8

Tutte le recensioni

(1470)

34.254 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

This was the second visit

This was the second visit, as the first booking for a silver service & MOT was booked for 11am, but when i went to collect at approx 3pm the car was still outside and had not been worked on. Second booking the tyre pressures all different after service so obviously not checked, which makes me wonder what else was missed.
On the bright side the chap on reception was friendly and seemed to be the only person working non stop.
Up until now this has always been my go to garage . . !

13 aprile 2026
Logo di Protyre Autocare - Ashford Victoria Road

Risposta di Protyre Autocare - Ashford Victoria Road

Dear Jeremy,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 1 stelle su 5

Not impressed.

Where to begin.
1 Techs dont know if nuts are locking or not. They are not but asked my wife to find locking key!!!!.
2 Job finished to find only 2 tyres have been replaced. Asked for and ordered 4.
Wife had to ask another 1 hour.
Managers seemed to be extremely unorganised.

26 marzo 2026
Logo di Protyre Autocare - Ashford Victoria Road

Risposta di Protyre Autocare - Ashford Victoria Road

Dear Michael Lord,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valutata 5 stelle su 5

Excellent service

Excellent service - managed to fit me in at short notice within less than 24 hours with 2 tyres and wheel alignment.

Waited in reception and was able to work quietly whilst waiting.

8 aprile 2026
Valutata 5 stelle su 5

Excellent service as usual.

On arrival I was greeted by friendly staff who ensured that they had my correct contact details. I was aware what the cost of the parts and labour would be in advance.

I was kept up to date on the progress of the work and the fact what I had brought the car in for was actually another fault.

This was part of a warranty claim by another company so I was told they would keep the replaced part for me.

I have used Protyre before and always had very good service, this visit was no different.

6 aprile 2026
Valutata 5 stelle su 5

Good workmanship.

Quick diagnosis of the issues and completed work. However, I think vehicle owners would like images of the fault found to better understand more about the issues in layman's terms.

6 aprile 2026

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