I requested $30k but was approved $18k. This was disappointing. Our small business has produced consistent profit for 3 years so we would not enter into any commitment we would not either service or r... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
the level of communication and being professional at what they do leaves Prospa and its staff at the very peak of the finance mountain. Thankyou, Jeff and Derek we love your work. We really apprec... Leggi di più
L'azienda ha risposto
Fast service, Communication is clear and prompt. Daniel is amazing, patient and helpful. Easy processes. I love how your system is designed to ease the stress of paperwork. I'm sure many businesses... Leggi di più
L'azienda ha risposto
"I had an amazing experience with Prospa! The team was incredibly efficient and made the entire process so smooth and stress-free. A special thank you to Ilia, who was an absolute pleasure to work wit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.
Business loans made easy.
Scritti dall'azienda
Informazioni di contatto
The Mezzanine Floor, 19-21 Como Street, Takapuna, 0622, Auckland , Nuova Zelanda
- 0800 005 797
- info@prospa.co.nz
- www.prospa.co.nz
4,6
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Yes very good and helpful given a few…
Yes very good and helpful given a few initial problems
11 luglio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thank you!
excellent costumer service
10 luglio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thanks for choosing us.
Prospa team is professional team
Prospa team is professional team, especially Mona has excellent communication and friendly service, great help for my business, many thanks
7 luglio 2023
Non scritta su invito
Top up
As usual when the chips are down and things go wrong who can you call prospa
Team is always willing to help
3 luglio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thank you!
Great customer support
Prospa's customer support exceeded all expectations with their responsive, empathetic staff, seamless application process, personalized support, timely communication, and proactive problem-solving. Great communication and help.
30 giugno 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thank you for the great feedback!
Was offered a low interest rate
Was offered a low interest rate, but after the loan was agreed found that the interest rate is for the full loan across the term, and not the reducing balance.
So the actual rate paid works out much higher than 12.99% we were lead to believe.
Misleading and I think we're now worse off than if we had stayed away.
Their response below to my review makes no sense in relation to what I said - I don't need a deferred payment I need you to learn how to be transparent and upfront.
29 giugno 2023
Non scritta su invito
Risposta di Prospa New Zealand
Our Customer Solutions Team is empowered to work with our customers, to come to a solution together. We offer things like "one off payment deferrals" and reduced payments in certain circumstances. I understand you are not happy with how your situation was handled. We will be looking into this to see if there is anything else that could have been done, and will reach out to you.
Kind regards, the team at Prospa.
James was incredibly friendly and professional
James was incredibly friendly and professional at the same time. He engaged with me to make me feel relaxed and assured. He explained the process very clearly and also offered options for me to consider.
My needs were were more than adequately met and indeed the experience was far above what I had expected. Overall a fantastic customer experience for me.
26 giugno 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us—and we agree, James is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Absolutely fantastic service from Yagiz…
Absolutely fantastic service from Yagiz he made everything so simple, for this reason Prospa will always be my go finance company and the interest rates are comparable to the bank.
21 giugno 2023
Non scritta su invito
Risposta di Prospa New Zealand
Customer service is our main priority!
The person I dealt with made all the difference
The person I dealt with made all the difference and I'm so grateful.
15 giugno 2023
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Risposta di Prospa New Zealand
We don't just listen, we hear what's important.
Excellent service
As always Henry was great to deal with, the loan application was processed instantly and Henry phoned as soon as the application had been accepted.
7 giugno 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us—and we agree, Henry is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Great communication
Great communication , Gave me the Info I wanted in concise terms which allowed me to make an informed decision with all the facts and allowing for criteria that
have knowledge of made the process much easier for all and still meet our needs.
30 maggio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
the level of communication and being…
the level of communication and being professional at what they do leaves Prospa and its staff at the very peak of the finance mountain.
Thankyou, Jeff and Derek we love your work.
We really appreciate the work you put in with your clients.
All the best and regards
Brendon & Promjongkol
19 maggio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Easy access
Easy access, no hassle, Quick response from friendly team at Prospa
4 maggio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Jane was great Super bubbly
Jane was great Super bubbly, efficient and answered all our questions
14 aprile 2023
Non scritta su invito
Risposta di Prospa New Zealand
Our main focus is always a great customer experience.
Daniel is great in ensuring the smooth…
Daniel is great in ensuring the smooth application. Thank you.
13 aprile 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thank you!
I valued being able to work with the…
I valued being able to work with the same person to liase about my situation, Jane was very helpful in answering my questions
13 aprile 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Quick and straightforward
6 febbraio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thank you for your positive comments.
Mohamed was very clear and provided all…
Mohamed was very clear and provided all the information I needed t o make an informed decision. Feedback and timeframe was amazing.
5 febbraio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
A Very Professional Experiience…
The time in which the loan was requested, to the time it was approved. Also the dialogue, both by telephone and emails, between my Account Manager and myself was very professional, concise, and directly to the point, and he responded very quickly to my questions.
30 gennaio 2023
Non scritta su invito
Risposta di Prospa New Zealand
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Risposta di Prospa New Zealand
Thank you for your positive comments.
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