I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I loved the NZ Post lady's manner and thoroughness. For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the... Leggi di più
L'azienda ha risposto
This service is very good. It's easy to order online and the gentleman who mans the counter in Hamilton is pleasant and efficient. I have given 4 stars instead of 5 simply because it's inconvenient to... Leggi di più
L'azienda ha risposto
Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required. Make pick up simple, follow the instructions on your confirmation email... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di cambio valute
- Istituto finanziario
- Servizi finanziari non bancari
- Servizio di trasferimento di denaro
Scritti dall'azienda
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Scritti dall'azienda
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Informazioni di contatto
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nuova Zelanda
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Fast and efficient service
20 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Quick and easy
18 settembre 2026
Risposta di Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
Easy to top up card
17 settembre 2026
Risposta di Travelex NZ
Hello! Your lovely feedback about [Colleague’s Name] has truly brightened our day. They’re a valued member of our team, and it’s wonderful to hear they made your experience so enjoyable. Rest assured; your kind words will be shared with them. Thanks again, and we hope to see you soon. Kind regards, Online Support Team.
Great service from the cashier
Great service from the cashier. The shop is local and its very easy to order currency on line.
17 settembre 2026
Risposta di Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Risposta di Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
I loved the NZ Post lady's manner and…
I loved the NZ Post lady's manner and thoroughness.
For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the lady's list as suitable ID. When we tried to find, in my email, what the asterisk related to, we were stumped. So, both she & myself would like that inconsistency cleared up for future transactions.
16 settembre 2026
Risposta di Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
Ease of ordering online and collect…
Ease of ordering online and collect money for upcoming holiday.
Staff helpful and friendly when collecting cash.
16 settembre 2026
Risposta di Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
A great way to handle travel money
A great way to handle travel money, I find it easy to use reliable overseas…Michael
16 settembre 2026
Risposta di Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Easy to topup
15 settembre 2026
Risposta di Travelex NZ
Hi, thank you so much for your feedback! We’re so pleased to know you had a positive experience with us. If there’s anything we can do to make your next visit a 5-star one, please let us know. Wishing you smooth travels ahead. Kind regards, Online Support Team.
Travelex made it easy
Travelex made it easy. Simple to navigate on-line and a great collection process. What's promised is what is provided. Well done.
16 settembre 2026
Risposta di Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Graham at the Lambton Quay Wellington…
Graham at the Lambton Quay Wellington office was friendly and provided great customer service.
15 settembre 2026
Risposta di Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Easy to order and delivery
15 settembre 2026
Risposta di Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Very easy to put money on the card
Very easy to put money on the card,
Over seas now so easy to spend as well,
15 settembre 2026
Risposta di Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
The card was great in the fact that it…
The card was great in the fact that it was accepted everywhere but we were advised you could have multiple currencies on there and it would automatically deduct the right one. This didnt happen for us and we incurred lots of fees due to using the wrong currency.
15 settembre 2026
Risposta di Travelex NZ
Oh no! That’s not what we like to hear. Please reach out to us at RetailCSCAust.NZ@travelex.com so we can follow up and investigate what went wrong and make sure it doesn’t happen again. Travel well! Kind regards, Online Support Team.
It is so easy to top up and transfer on Travelex
It is so easy to top up and transfer currency around with Travelex.
It is also better not taking a whole lot of cash when you travel .
14 settembre 2026
Risposta di Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Risposta di Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Risposta di Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Excellent service
Easy to order currency online and great to have the availability of pick up locally in New Plymouth. Great service thank you.
11 settembre 2026
Risposta di Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
So easy to use and good rates
11 settembre 2026
Risposta di Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Rebecca Baker at Travelex Ferrymead was…
Rebecca Baker at Travelex Ferrymead was great.
Setting up the Travelex card on the website was a bit of a minefield.
10 settembre 2026
Risposta di Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
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