Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... Leggi di più
Sede
Cambia sedeUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... Leggi di più
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
The item had sold out, but kindly offered us the display model, cleaned it, boxed it, and the sales person was very polite.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, Regno Unito
4,8
Eccellente
795 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Le persone hanno visualizzato anche
Helpful staff and efficient.
18 luglio 2026
The sales assistant was really…
The sales assistant was really knowledgeable about the whole range of products. He helped me to purchase the best products for my needs. The range was comprehensive and of the best quality.
14 luglio 2026
The sales person was extremely polite
The sales person was extremely polite, helpful and found what I wanted without a lot of fuss. She handled all people in the shop fairly and was extremely professional. Well done.
17 luglio 2026
Very helpful staff and a lovely shop…
Very helpful staff and a lovely shop that we enjoy visiting.
13 luglio 2026
Aprons and more…
Oi love your aprons and now have five of them - all different but all the same good quality. I needed a splash back stencil for frying as stuff spits onto my cooker and marks it. I bought a different one years ago but the handle is in the middle and gets too hot so not good. Always very happy with my buys and live looking round your shops wherever I am
15 luglio 2026
Great product
Great product. Excellent price. Shop we were in was beautifully set outand the staff were friendly and helpful.
8 luglio 2026
Good advice and product knowledge.
11 luglio 2026
From an advice question to a sales…
From an advice question to a sales position where very good one happy shopper, many thanks.
5 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
We always have a walk around your shop…
We always have a walk around your shop when we’re in trentham and this time we found something of interest, the staff were well informed and helpful.
The products are good quality and reasonable price, not cheap but you get what you pay for
2 luglio 2026
Risposta di ProCook - Trentham
We're so glad you always enjoy visiting our shop in Trentham! It's wonderful to hear you found something of interest and that our staff were well-informed and helpful. We appreciate your positive feedback on our product quality and pricing.
I purchased 2 lovely mini cast iron…
I purchased 2 lovely mini cast iron casseroles, they are extremely smart and of excellent quality. The smiling young lady was most helpful and clearly enjoyed her work.
2 luglio 2026
Risposta di ProCook - Trentham
We're so pleased you're happy with your lovely mini cast iron casseroles and their excellent quality! We're also glad to hear our staff was helpful and enjoyed their work.
Everything especially the staff.
30 giugno 2026
Risposta di ProCook - Trentham
We appreciate you letting us know you enjoyed everything, especially our staff! We are so happy to hear it.
Very helpful very quickly served dry…
Very helpful very quickly served dry knowledgeable about the product and/offers available
21 giugno 2026
Staff welcoming and helpful when i…
Staff welcoming and helpful when i needed to exchange an item,shops are always well equipped and clean/tidy.
11 aprile 2026
Risposta di ProCook - Trentham
We're so happy you found our staff welcoming and helpful with your exchange! We appreciate your kind words about our well-equipped and clean shops.
Risposta di ProCook - Trentham
We're glad you enjoyed your experience.
Very good service
Very good service, staff very helpful.
Good range of products, excellent quality.
14 giugno 2026
Risposta di ProCook - Trentham
We're so glad you enjoyed our products and found our staff helpful! Thank you.
Fab shop with wonderful staff.
13 giugno 2026
Risposta di ProCook - Trentham
We appreciate your kind words.
Very helpful in shop courteous and…
Very helpful in shop courteous and willing to help.
14 giugno 2026
Risposta di ProCook - Trentham
We're so glad our team was helpful and courteous. We appreciate your feedback!
Risposta di ProCook - Trentham
We appreciate your kind words.
Great shop and customer service
Staff were super-helpful and the shop was really well laid-out.
10 giugno 2026
Risposta di ProCook - Trentham
We're so glad our staff was helpful and you liked our shop's layout. We appreciate your feedback!
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