We fell upon the store nor realising there was one in Swindon. Lots of selection, and space to browse all on display. Excellent customer service that was greatly appreciated.
Sede
Cambia sedeUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great and attentive service from the lovely team members. The store was clean, organised and welcoming. Thank you.
L'azienda ha risposto
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... Leggi di più
L'azienda ha risposto
Very good quality and value for money. Good size stock pot. Would have loved if this size was made in tri-ply. The Frying pan is amazing too. Even heat distribution and food does not stick to the pan... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Regno Unito
4,9
Eccellente
605 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Knowledgable and friendly assistants in…
Knowledgable and friendly assistants in the Swindon Shopping Village Outlet store. Bought a set of 3 uncoated stainless steel frying pans. Only cooked in one so far, but am pleased.
5 novembre 2025
Risposta di ProCook - Swindon
We're happy to hear that our assistants in the Swindon Shopping Village Outlet store were helpful and friendly! We appreciate your purchase and hope you continue to enjoy your new frying pan set.
Friendly and helpful staff.
27 ottobre 2025
Risposta di ProCook - Swindon
We appreciate you sharing your positive experience with our team; it means a lot to us.
Pleasant and helpful staff
29 ottobre 2025
Risposta di ProCook - Swindon
We appreciate your feedback. We are so happy our staff was pleasant and helpful to you, and we thank you for letting us know.
The assistant who served us told us of an offer...
The assistant who served us on the till was really helpful and told us about the offer - if you spend £50 you get £10 off. We hadn't realised there was an offer on, so went and picked up another item - which was a great bonus!
2 novembre 2025
Risposta di ProCook - Swindon
We're happy to hear that the assistant was helpful and that you were able to take advantage of the offer. We appreciate you sharing your positive experience with us!
Risposta di ProCook - Swindon
We appreciate your positive feedback. We are so happy to hear that our staff was supportive and served you with a smile.
Staff very pleasant
Staff very pleasant, smart and courteous. Good range of products on display. Nice tidy and clean shop.
28 ottobre 2025
Risposta di ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff pleasant and enjoyed our range of products and tidy shop.
Helpful staff
I was buying a set of pots and pans as I am moving out. The staff were incredibly helpful. They made sure the bags weren’t too heavy and wrapped everything up. This was one of the best shopping experiences I’ve had. The staff helped us get all the stuff to the till.
23 ottobre 2025
Risposta di ProCook - Swindon
We're happy to hear that our staff were incredibly helpful during your purchase of pots and pans for your move. It's great they ensured the bags weren’t too heavy and carefully wrapped everything. We appreciate your positive feedback!
Quick attentive service
Quick attentive service . Helpful and knowledgeable of products I bought . Good price as well
27 ottobre 2025
Risposta di ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you experienced quick, attentive service, helpful staff, and good prices.
The staff were very friendly and…
The staff were very friendly and helpful. Apart from the usual lovely and useful kitchenware, the shop has some more unusual items I couldn’t find anywhere else.
25 ottobre 2025
Risposta di ProCook - Swindon
We're delighted to hear that you found our staff friendly and helpful. We appreciate that you found lovely and unusual kitchenware items that you couldn't find elsewhere in our shop!
Helpful without being pushy.
Helpful without being pushy.
A very pleasant retail experience.
21 ottobre 2025
Risposta di ProCook - Swindon
We're happy to hear that you found our assistance helpful and appreciated the pleasant experience. Thank you for your positive feedback!
Risposta di ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and liked our products.
Risposta di ProCook - Swindon
We're glad you found our help and guidance beneficial during your knife purchase. Thanks for your positive feedback; it means a lot to us.
Risposta di ProCook - Swindon
We're happy to hear that you find our frother awesome! We appreciate you taking the time to share your positive experience with us.
Risposta di ProCook - Swindon
We appreciate you taking the time to leave us a review. We're happy you found what you wanted and were served quickly.
Risposta di ProCook - Swindon
We appreciate you sharing your positive experience with our team; it means a lot to us.
Thank you Procook!
Clean store
Well stocked
Friendly helpful and efficient staff
Good value for money products
7 ottobre 2025
Risposta di ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our clean, well-stocked store and helpful staff.
Staff are friendly
Staff are friendly. Lots of items to choose from. Price is affordable and with plenty on sale.
5 ottobre 2025
Risposta di ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly, selection vast, and prices affordable.
The staff were great and i will go back…
The staff were great and i will go back there after buying 8 pans
2 ottobre 2025
Risposta di ProCook - Swindon
We're so glad the staff were great, and we appreciate you purchasing eight pans! We look forward to your return visit; thank you!
Quick pick by assistant on the right…
Quick pick by assistant on the right product. Product looks and feels of good quality.
1 ottobre 2025
Risposta di ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant helped you pick the right product and that you like its quality.
Very helpful friendly staff
Very helpful friendly staff! They had great knowledge of the knives we were looking at!
Definately recommend a visit!
25 settembre 2025
Risposta di ProCook - Swindon
We're so happy to hear that our staff was friendly and helpful and had great knowledge of the knives you were looking at! We appreciate your recommendation!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.