Good selection of products but not quite one item I was looking for. The lady at the till went to great lengths to search the website to see if I could purchase it online, but to no avail. She confi... Leggi di più
Sede
Cambia sedeUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Leggi di più
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Leggi di più
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Regno Unito
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Le persone hanno visualizzato anche
We were greeted with "we have 30% off…
We were greeted with "we have 30% off today"
My husband & I decided to purchase some much needed knives after our purchase of over £100 I queried the 30% off only to be told that the price on the shelf was with 30% off.
Your pricing labels need highlighting to show in bold letters that the price has been adjusted? We felt very disappointed leaving the shop.
Potrebbe usare l'IA per rispondereMostra di più
Talking and listening to the customers…
Talking and listening to the customers needs. Well done to all the staff.

Risposta di ProCook - Spalding
Salt and pepper electric mill.
Salt and pepper electric mill.
Bought these with confidence as everything I have bought from Pro cook has been great. Never had a problem and 3 years guarantee, you can't go wrong
Staff very knowledgeable and extremely helpful

Risposta di ProCook - Spalding
We were approached in a friendly manner…
We were approached in a friendly manner by a staff member, not pushy related my purchase to a lived experience.

Risposta di ProCook - Spalding
The staff were friendly and…
The staff were friendly and knowledgeable. The products were stunning. The discount is jut a really good touch and I will return.

Risposta di ProCook - Spalding
Good customer service and a lovely…
Good customer service and a lovely range of products

Risposta di ProCook - Spalding
Lovely sales person -very helpful
Lovely sales person -very helpful
Great choice of items in the shop - well displayed

Risposta di ProCook - Spalding
Good customer service and excellent…
Good customer service and excellent value for money

Risposta di ProCook - Spalding

Risposta di ProCook - Spalding
The staff are very friendly and…
The staff are very friendly and helpful. We always visit this shop when in Springfield’s shopping

Risposta di ProCook - Spalding

Risposta di ProCook - Spalding
Going into your shop and greeted with a…
Going into your shop and greeted with a warm welcome was a good start and I specifically wanted to get a replacement item but couldn't remember what I wanted, with a helpful assistant and a simple question of, Do we have your Gmail address she scanned through all my past purchases and revealed what I was looking for and so we purchased what we were looking for and the assistant also pointed out that an extra item that I had purchased was actually in buy three for the price of two range to complete my purchases
Staff are always super helpful and…
Staff are always super helpful and friendly. The products are also of extremely high quality at a discounted price, would highly recommend.

Risposta di ProCook - Spalding
Nice lay out in shop,freindly staff and…
Nice lay out in shop,freindly staff and helpful my whole experience of my visit was enjoyable and my purchase was brilliant and just what I was looking for . Thank you for your service.

Risposta di ProCook - Spalding
High praise for assistants.
The assistants are always helpful and never make you feel that you are being a nuisance asking questions about products. The item I purchased I feel is of good value.

Risposta di ProCook - Spalding
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