Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Leggi di più
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Sede
Cambia sedeUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Leggi di più
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The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Leggi di più
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Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Regno Unito
4,9
Eccellente
1K recensioni
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Risposta di ProCook - Rushden Lakes
We appreciate you letting us know that our staff was wonderful. Thank you for your positive feedback; we are so happy!
Go to the shop and buy
I went to buy a knife sharpener; I got one it good. I went back bought another.
I needed a large gammon boing pan, so I went and bought a stainless steel one, it was good.
A week or so later I needed a replacement wok, guess what? Yes I bought one. I also picked up measuring jugs and baking sheets all seem be of a high quality. It’s not the cheapest shop in the country but it’s far from the dearest. The staff are helpful and polite which you can’t say about Amazon.
Best of all you can pick up the things and feel the quality before you buy, and you can’t do that online.
20 febbraio 2026
Risposta di ProCook - Rushden Lakes
We're happy to hear that you appreciate the quality of our products and the helpfulness of our staff. It's great to know you value being able to assess items in person before purchasing. Thank you for your positive feedback!
A good shopping experience.
The staff are very attentive and helpful, nothing was too much trouble for them. The store is clean, bright and appealing.
16 febbraio 2026
Risposta di ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff attentive and helpful and liked our store.
Friendly staffs
15 febbraio 2026
Risposta di ProCook - Rushden Lakes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Risposta di ProCook - Rushden Lakes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff were very friendly and helpful…
Staff were very friendly and helpful love this shop
6 febbraio 2026
Labelling of reduced goods needs to be…
Labelling of reduced goods needs to be clearer
3 febbraio 2026
Risposta di ProCook - Rushden Lakes
We appreciate your feedback and will improve our reduced goods labeling. Thank you for bringing this to our attention.
Staff are always polite
Staff are always polite, helpful and products are of good value.
6 febbraio 2026
The staff where very helpful
The staff where very helpful , plus I love pro cook shop , would buy whole shop if I had the money, all the things I have bought over the years have be really good quality.
5 febbraio 2026
Pan-tastic service
A pan for my induction hob stopped working. Replaced straight away with happy and helpful shop assistant. Great service
1 febbraio 2026
Good selection helpful staff
4 febbraio 2026
The assistant was great
The assistant was great she was informative let us test but also gave us the space to make a choice with out being pushy.
27 gennaio 2026
Risposta di ProCook - Rushden Lakes
We're so happy to hear that our assistant was informative and gave you the space to make a choice. We appreciate you taking the time to share your experience!
Risposta di ProCook - Rushden Lakes
We appreciate your positive feedback! We're so happy you found our displays, quality, and value for money to your liking.
Good service helpful and pleasant
Good service helpful and pleasant. Understood the product that we were wanting to buy and gave us the irrelevant information.
29 gennaio 2026
Risposta di ProCook - Rushden Lakes
We appreciate your feedback and are glad you found our service helpful and pleasant. We will work on providing only relevant information about the products.
Risposta di ProCook - Rushden Lakes
We appreciate you letting us know our service was professional and knowledgeable! We are so happy to hear it.
Risposta di ProCook - Rushden Lakes
We appreciate you letting us know about the excellent help and advice in store; it means a lot to our team that you had a great experience.
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