ProCook - Plymouth Recensioni 

399
TrustScore 5 su 5

4,9

Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I needed to replace a work top protector & was particularly impressed with the price & quality of my 'granite' pattern replacement. I also bought orange & lemon juicers for my daughter & she was very... Leggi di più

Valutata 5 stelle su 5

We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... Leggi di più

Valutata 5 stelle su 5

Very friendly staff and helpful. A nice warm welcome when arrived. Sorted my problem without any questions. The knives are top quality. Thank you. Will definitely shop at Pro Cook in the future.

Valutata 5 stelle su 5

Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli da cucina

Scritti dall'azienda

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Scritti dall'azienda

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informazioni di contatto

  • Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, Regno Unito

  • 01752 270724

4,9

Eccellente

TrustScore 5 su 5

399 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(399)

24.976 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I've just bought my third pan

I've just bought my third pan, and every time the service has been excellent.

16 maggio 2026
Logo di ProCook - Plymouth

Risposta di ProCook - Plymouth

We are delighted you've chosen our pans three times! We appreciate your continued support and kind words about our service.

Valutata 5 stelle su 5

Staff member extremely knowledgeable

Staff member extremely knowledgeable. Knew exactly what to recommend to suit my needs, including consideration of the weight of pans.
I bought a set of pans and also the Elite frying pan. I have been surprised that food sticks badly to the pan, though I thought I had seasoned the pan as recommended.
Frying an egg was hopeless.
I called in to Pro cook ( in another city) to ask about this. Again I received good advice from staff there. Staff are obviously so well trained and knowledgeable about the product they sell. The saucepans are very smart.
I hope the frying pan’s performance will match up to its high price. Time will tell.

23 maggio 2026
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Risposta di ProCook - Plymouth

We are so glad to hear about your positive interactions with our staff and their helpful recommendations. We also appreciate you sharing your experience with the Elite frying pan and the sticking issue. We hope its performance will meet your expectations over time, and we value your feedback.

Valutata 5 stelle su 5

Quality

My wife and I only entered pro cook looking for another outlet that used to be in this location. We began to browse anyway and a very enthusiastic member of your team gave us her undividdd attention. As above she was very enthusiastic and very knowledgeable about your range of products and the relevant levels of quality and price. Suffice to say we bought a set of cutlery and a couple of small items but will return when ready to make our next purchase.

23 maggio 2026
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Risposta di ProCook - Plymouth

We're so happy to hear that our team member provided such an enthusiastic and knowledgeable experience during your visit. We appreciate your positive feedback and are glad you found some great items. We look forward to your next purchase!

Valutata 5 stelle su 5

Very helpful assistant

Very helpful assistant who had a good knowledge of the product.

19 maggio 2026
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Risposta di ProCook - Plymouth

We're so glad our assistant was helpful and knowledgeable! Thank you for your kind words.

Valutata 5 stelle su 5

Great staff,new about the products that…

Great staff,new about the products that we wished to buy and gave very helpful tips .

23 maggio 2026
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Risposta di ProCook - Plymouth

We're so glad our staff was knowledgeable and provided helpful tips. Thank you for your kind words!

Valutata 5 stelle su 5

Great service and range of products

Mainly the proficient help the shop staff provide. We've been impressed on several occasions.

21 maggio 2026
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Risposta di ProCook - Plymouth

We're so glad our staff's proficient help has consistently impressed you. Thank you for sharing your positive experiences with us!

Valutata 5 stelle su 5

Very pleased

The shop is very well laid out and the staff are friendly and helpful. I can’t fault them at all.

17 maggio 2026
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Risposta di ProCook - Plymouth

We're so glad you found our shop well-organized and our staff friendly and helpful! Thank you for your kind words.

Valutata 5 stelle su 5

Knowledgeable and friendly staff

Knowledgeable and friendly staff. Gave good advice and didn't try to push the more expensive items.

21 maggio 2026
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Risposta di ProCook - Plymouth

We're so glad to hear our team provided knowledgeable advice without pressure. Thank you for your wonderful feedback!

Valutata 5 stelle su 5

Great place to shop.

The member of staff that served me was extremely helpful and knowledgeable and like the shop, she was was impressive

20 maggio 2026
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Risposta di ProCook - Plymouth

We're so happy to hear our staff member was helpful and knowledgeable! We appreciate you sharing your positive experience with us.

Valutata 4 stelle su 5

Walked in knowing nothing, left feeling happy and confident

I walked in knowing I wanted to buy a stainless steel pan but little else. I was given some time to browse by the staff (I appreciate that a lot because there's nothing more intimidating than being approached as soon as you enter a store), then Megan offered to help.
She gave me a tour of the stainless steel range and was quick to put me at ease, as well as tailoring the information she gave me to my needs.

I've cooked with the pan a few times and although I'm completely new to using stainless steel, I've used it successfully thank you to Megan's infomation and the care/use guide given when I paid.

Thanks Megan!

13 maggio 2026
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Risposta di ProCook - Plymouth

We are so glad to hear you had such a positive experience finding the perfect stainless steel pan. It's wonderful that our team was able to provide helpful guidance and that you're enjoying your new cookware! We appreciate you sharing your feedback.

Valutata 5 stelle su 5

Good Service

Had what I wanted. Polite, knowledgeable, helpful staff.

15 maggio 2026
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Risposta di ProCook - Plymouth

We're glad we had what you needed. Thank you for praising our staff!

Valutata 5 stelle su 5

I went in looking for a decent knife…

I went in looking for a decent knife set and left with one! The knowledgeable and friendly assistant made the whole experience enjoyable. I’ve forgotten what it feels like to chop food properly! Need to get me some saucepans next…

10 maggio 2026
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Risposta di ProCook - Plymouth

We're so happy you found a great knife set and enjoyed your shopping experience with our helpful assistant! We appreciate your kind words and look forward to assisting you with saucepans.

Valutata 5 stelle su 5

Well presented shop

Well presented shop. Easy to see merchandise. Staff did not jump right on you which is a bonus because you have time to look. Staff were pleasant. Excellent service overall.

13 maggio 2026
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Risposta di ProCook - Plymouth

We're so pleased to hear you enjoyed our well-presented shop and had time to browse. Thank you for recognizing our pleasant staff and excellent service!

Valutata 5 stelle su 5

Lovely store

Lovely store, found exactly what I was looking for. Staff were friendly and knowledgeable. Definitely recommend it to others. Will be back again for my own needs.

8 maggio 2026
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Risposta di ProCook - Plymouth

We appreciate you taking the time to share your kind words! We're so happy to hear you found our store lovely and our staff friendly and knowledgeable. We look forward to your next visit!

Valutata 4 stelle su 5

The product is excellent

The product is excellent, the lady in the shop was not overly helpful until it became clear that I was going to buy, initially she said she couldn’t help me, when I found what I wanted she became very good.

6 maggio 2026
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Risposta di ProCook - Plymouth

We appreciate your feedback on your recent visit. We are concerned to hear about your initial experience with our staff and will address this internally.

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