Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
L'azienda ha risposto
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... Leggi di più
L'azienda ha risposto
When l looking for cookware such as saucepans I always look in a number of different shop comparing brands and prices, but now we have a ProCook shop in Norwich, that is where I always end up. The qua... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, Regno Unito
4,9
Eccellente
548 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Nice shop and staff felt welcoming
8 aprile 2026
Risposta di ProCook - Norwich
We appreciate you sharing that our shop was nice and our staff felt welcoming!
Service was great
Service was great, he remembers shoppers on their return.
Positive experience.
1 aprile 2026
Risposta di ProCook - Norwich
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you had a positive experience with our service.
Risposta di ProCook - Norwich
We appreciate your positive feedback; we are so happy our shop assistance was helpful!
Good choice of products,helpful staff
27 marzo 2026
Risposta di ProCook - Norwich
We appreciate you sharing that our staff was helpful and we have a good choice of products; it means a lot to our team!
Great quality and competative pricing
When l looking for cookware such as saucepans I always look in a number of different shop comparing brands and prices, but now we have a ProCook shop in Norwich, that is where I always end up. The quality and pricing is hard to beat. There are plenty of choices on colour and sizes so easy to find something to suit all tastes. Very satisfied with all my purchases.
26 marzo 2026
Risposta di ProCook - Norwich
We're happy to hear that our Norwich shop has become your go-to for cookware! It's great to know you appreciate the quality, pricing, and variety we offer. Thank you for sharing your satisfaction with your purchases.
The shop is now in Chapel field
The shop is now in Chapel field, which is a great location, and the shop is really big and open planned. Unfortunately, I was not able to easily find the chopping board. I was looking for. I went around the shop and then finally, as I was going to leave. I found it in one corner at the entrance. The sign posting in the shop could be better.
24 marzo 2026
Risposta di ProCook - Norwich
We appreciate your feedback regarding our new location. We're sorry you had difficulty locating the chopping board and that our signposting needs improvement. We will review this to improve the shopping experience.
Risposta di ProCook - Norwich
We're happy to hear that you find our equipment professional and that you are enjoying the pan you purchased. Thanks for your feedback.
All good
All good, customer service excellent and replacement product delivered within two days.
15 marzo 2026
Risposta di ProCook - Norwich
We're happy to hear that you had an excellent customer service experience! We appreciate your positive feedback and are glad the replacement arrived quickly.
The person that I had dealings with…typified what good customer service is about.
The person that I had dealings with knew the product that I was interested in and communicated well.
Professional.
4 marzo 2026
Risposta di ProCook - Norwich
We appreciate your positive feedback; we are so happy you enjoyed the excellent pan and found our assistant helpful!
Excellent products for sale
Excellent products for sale, employees very helpful and informative.
4 marzo 2026
Risposta di ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our excellent products and helpful employees.
Just went into store not intending to…
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were interested in the 3 for £10 offer .we did purchase a 12 egg holder . Would recommend and would definitely shop there again. This was in chapel field gardens shopping centre Norwich
2 marzo 2026
Risposta di ProCook - Norwich
We're happy to hear that you were impressed with our store's layout and found our team attentive. We appreciate you noticing the 3 for £10 offer and purchasing the egg holder. Thank you for your recommendation; we look forward to welcoming you back!
Amazing all round
Great service, amazing products and price and the next day delivery is great. Would buy again!
2 marzo 2026
Risposta di ProCook - Norwich
We're happy to hear that you enjoyed our amazing products, prices, and next-day delivery service. We appreciate you saying you would buy again!
Assistant was very helpful in helping…
Assistant was very helpful in helping me choose which pan would suit my needs.
1 marzo 2026
Risposta di ProCook - Norwich
We appreciate you sharing your experience! We're so happy to hear that our assistant was helpful in choosing a pan that suits your needs.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.