The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... Leggi di più
Sede
Cambia sedeUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Leggi di più
L'azienda ha risposto
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
L'azienda ha risposto
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Regno Unito
- 0114550 0341
4,9
Eccellente
217 recensioni
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Le persone hanno visualizzato anche
Very helpful
Very helpful
Product knowledge
A large range of product to chose from
Good quality
Excellent service
12 giugno 2026
Helpful staff and excellent mixer
The staff were very helpful and let me look at get the feel of the Pro Cook stand mixer before I bought it. I have only had the mixer a short time but am thrilled with it. It beautifully mixed the cake and cookie dough I have tried so far and is easy to use. The multiple speeds are great for gradually incorporating the ingredients so I haven't used the guard yet.
6 giugno 2026
Friendly knowledgeable staff
Friendly knowledgeable staff. Happy to unpack product and explain how product works
5 giugno 2026
Nothing beats very helpful polite staff
5 giugno 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Brought a lovely kettle from the…
Brought a lovely kettle from the meadowhall store, the only issue there were no boxed ones only display so every single one was marked
2 giugno 2026
Risposta di ProCook - Meadowhall
We appreciate you sharing your experience. We are sorry the kettle you received was marked. Your feedback helps us improve.
Friendly staff that were very informed…
Friendly staff that were very informed of the products so could offer helpful advice
25 maggio 2026
Risposta di ProCook - Meadowhall
We're so glad our friendly staff could offer helpful advice about our products! Thank you!
Helpful and engaging staff
Helpful and engaging staff who provided guidance on product selection.
26 maggio 2026
Risposta di ProCook - Meadowhall
We're glad our staff was helpful and engaging, providing great guidance.
Risposta di ProCook - Meadowhall
We're so glad our sales assistants were helpful and friendly! Thank you for your kind words.
Lovely everything for cooking in one…
Lovely everything for cooking in one shop. Couldn’t fault the staff they were very helpful. Will go back again
23 maggio 2026
Risposta di ProCook - Meadowhall
We're so happy you found everything you needed and our staff were helpful. We appreciate your kind words and look forward to your next visit!
Excellent advice and information to…
Excellent advice and information to help us make the decision to buy your products.
21 maggio 2026
Risposta di ProCook - Meadowhall
We're delighted our advice and information helped with your decision. Thank you for your positive feedback!
A quick look visit and a great result
I went into a store on spec to look at knife sharpeners. I've looked at, and had, various ones previously (not from ProCook) but nothing has really worked. The shop assistant was fantastic and had a great knowledge of their products but also a great knowledge of the type of metal our knife blades were made from, and why certain sharpening systems may not be ideal. So, based on that, I bought a sharpener and to date I haven't been disappointed with it. And, given the quality of the product, I'm sure that it will please for years to come. The assistant really was a credit to the store and the company in general. So, a great 👍 to them.
20 maggio 2026
Risposta di ProCook - Meadowhall
We are so glad to hear you had such a positive experience with our team member and found the perfect knife sharpener. We truly appreciate your kind words and are happy the product is meeting your expectations!
The staff were very helpful with…
The staff were very helpful with purchases and interested as to what you were doing for the day.. and didnt mind you browsing xx
20 maggio 2026
Risposta di ProCook - Meadowhall
We're so glad our team was helpful with your purchases and made you feel welcome to browse. Thank you for your kind feedback!
Attractive shop
Shop look attractive. Eye catching displays. Love my knives. They are so sharp. Pleasant, helpful staff. Thanks for the blue light discount.
19 maggio 2026
Risposta di ProCook - Meadowhall
We're delighted you found our shop attractive and enjoyed your sharp knives! We appreciate your kind words about our staff and the discount.
Beautiful layout really enjoyed my…
Beautiful layout really enjoyed my first visit. I specifically wanted to purchase a roasting tin,the choice was really good. A very friendly staff member passed by and commented on the choice I had made,she gave me advice without any sales pressure at all. My purchase was carefully wrapped in tissue paper and a guarantee was given within my email receipt,an extremely positive shopping experience thank you.
18 maggio 2026
Risposta di ProCook - Meadowhall
We're delighted to hear you enjoyed your first visit and found our store layout beautiful. We're especially glad our team provided helpful advice without pressure and that you had such a positive shopping experience. Thank you for your kind feedback!
Risposta di ProCook - Meadowhall
We appreciate your positive feedback! We are delighted!
Staff were helpful,friendly and very…
Staff were helpful,friendly and very professional.
11 maggio 2026
Risposta di ProCook - Meadowhall
We appreciate you letting us know our staff was helpful, friendly, and professional.
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