The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Leggi di più
Sede
Cambia sedeUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
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Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Leggi di più
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the... Leggi di più
Well stocked, clean store. Staff were Helpful, knowledgeable - good customer service. We bought a knife block and knives - beautiful wood, stylish. Knives seem very good quality.
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Regno Unito
4,8
Eccellente
822 recensioni
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Le persone hanno visualizzato anche
Great staff
The staff that helped me in store was knowledgeable and friendly. She gave us personable tips which helped to persuade me to buy it
17 maggio 2026
Risposta di ProCook - Lakeside
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff was knowledgeable and friendly, and provided helpful tips.
Really helpful staff who are friendly…
Really helpful staff who are friendly and knowledgable without being pushy.
16 maggio 2026
Risposta di ProCook - Lakeside
We're so glad our staff was friendly, knowledgeable, and helpful without being pushy. Thank you!
Risposta di ProCook - Lakeside
We're glad our staff was friendly and helpful, and you liked our quality products!
Great service very helpful and friendly…
Great service very helpful and friendly staff. Everything displayed beautifully.
8 maggio 2026
Risposta di ProCook - Lakeside
We appreciate you taking the time to share your experience! We're so happy to hear that you found our staff helpful and friendly and the displays beautiful.
Very helpful well informed staff & lots…
Very helpful well informed staff & lots of stock
12 maggio 2026
Risposta di ProCook - Lakeside
We appreciate you sharing that our staff was helpful and well-informed!
Customer service was excellent,very…
Customer service was excellent,very friendly person on the till and nothing was too much trouble. We bought 2 teapots & 6 cups and saucers . I large and 1 smaller oven tray. The quality is very important to us and we are very happy around.
8 maggio 2026
Risposta di ProCook - Lakeside
We are so pleased to hear you had such a positive experience with us and found our team friendly and helpful. We truly appreciate your kind words about the quality of your purchases.
Risposta di ProCook - Lakeside
We appreciate you taking the time to share your positive shopping experience with us; we are so glad you found our store helpful and pleasant. Please could you upgrade your rating to reflect this, we would appreciate this.
Walked in saw what we wanted asked the…
Walked in saw what we wanted asked the assistant and she got what we needed great service
7 maggio 2026
Risposta di ProCook - Lakeside
We appreciate you taking the time to share your experience! We're so happy to hear you received great service.
Fast service and helpful lady to.
6 maggio 2026
Risposta di ProCook - Lakeside
We appreciate your kind words.
Great store good staff
Love the shop ( though its hard to leave without buying another new knife ) good selection, they always seem to have what i need and good quality.
They staff are friendly, helpful and knowledgeable
5 maggio 2026
Risposta di ProCook - Lakeside
We're so happy you enjoy our shop and find our selection to be good quality! It's wonderful to hear our staff are friendly, helpful, and knowledgeable.
Good knowledge from staff and excellent customer…
Good knowledge of staff and customer service
2 maggio 2026
Helpful and friendly staff.
1 maggio 2026
Very friendly and helpful staff
Very friendly and helpful staff. About the products, high quality and good prices.
24 aprile 2026
The customer service in this store Reviewers The customer service in this store is great, very helpful shop assistant!
The customer service in this store is great, very helpful shop assistant! Went in to buy one item but bought 3 as there was a 3 for 2 offer, which was a very good deal. Very happy!
28 aprile 2026
Risposta di ProCook - Lakeside
We're happy to hear that you had such a positive experience in our store. It's great to know our shop assistant was helpful and that you were able to take advantage of our offer. Thanks for your feedback!
Very helpful young lady
Very helpful young lady, who helped us choose new pans for an induction hob, a new set of knives and a block to put them in the drawer which are excellent.
The pans are great, really smart we are very happy with our purchases.
16 aprile 2026
Risposta di ProCook - Lakeside
We're happy to hear that our staff member was very helpful in choosing new pans for your induction hob, knives, and a block. It's great the pans are smart, and you are delighted with your purchases.
Staff always cheerful & helpful
24 aprile 2026
Risposta di ProCook - Lakeside
We appreciate you letting us know our staff was cheerful and helpful; it means a lot to our team.
Risposta di ProCook - Lakeside
We appreciate you letting us know our staff was helpful, knowledgeable, and friendly; it means a lot to our team.
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