Staff are so lovely and helpful love the products and the deals also great value for excellent quality The training you must give your staff is superb having worked in Marks and Spencer years ago I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... Leggi di più
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... Leggi di più
Usual experience in that staff knowledgeable about their products. Able to help to help with advice on online purchases for items out of stock.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, Regno Unito
- 0141 6114181
4,8
Eccellente
261 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellent service from wonderful sales agent
Very knowledgeable sales agent, polite, offering to order product that is not in store, taking time to explain differences between pans I wanted to purchase
15 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so happy to hear our agent was knowledgeable, polite, and took the time to explain product differences. Thank you for your review!
Lovely staff and love everything I bought
I wish I remembered the lovely ladies name from procook Braehead. She was great helping me pick items for my new house. Very helpful as I didn’t know where to start. Ended up with lots of items I needed and wi be back soon for more
23 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad our team member provided excellent assistance, helping you find exactly what you needed for your new home. We appreciate your kind words and look forward to your next visit!
Steak knives
The staff are very helpful and can point you in the right direction. Lots of choice and good quality.
19 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad you enjoyed our staff's helpfulness and found a great selection of quality products. We appreciate your kind words!
Staff in store were so lovely and…
Staff in store were so lovely and helpful. We had a lot of heavy items and were happy to help lifting these things with us.
17 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so happy to hear our team was lovely and helpful with your heavy items. Thank you for your kind words!
Excellent customer experience.
20 maggio 2026
Risposta di ProCook - Glasgow Braehead
We appreciate your kind words.
Risposta di ProCook - Glasgow Braehead
We are so pleased with your purchase.
Excellent customer service.
The sales assistant was friendly, professional and informative.
14 maggio 2026
Risposta di ProCook - Glasgow Braehead
We appreciate you sharing that our sales assistant was friendly, professional, and informative!
Staff in braehead shop are lovely-…
Staff in braehead shop are lovely- friendly and could not be more helpful.
13 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so happy to hear our staff was friendly and helpful! Thank you for your kind words.
Staff are lovely
Staff are lovely. Have helped me find things both times I’ve been in even if I ended up not buying.
12 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad our staff was helpful during your visits! We appreciate you sharing your positive experience.
Good range of kitchen ware and very…
Good range of kitchen ware and very knowledgeable and helpful staff.
14 maggio 2026
Risposta di ProCook - Glasgow Braehead
We appreciate you sharing that our kitchenware range and staff were helpful!
Completely useless…
Amended review due to prompt action in processing a refund.
I was miss sold a completely useless fry pan. I was looking for a pan which was less than 20cm. I was recommended a small individual pan. As there was no labelling on the one I was shown I specifically asked if it was induction compatible and I was assured that it was. IT'S NOT! I now have the prospect of a near 60 mile round trip to return it.
14 maggio 2026
Risposta di ProCook - Glasgow Braehead
We’re sorry to hear about your experience. We can see that one of our advisors has now resolved this issue for you.
Please accept our apologies for the incorrect information provided regarding the pan’s induction compatibility and for the inconvenience caused.
Risposta di ProCook - Glasgow Braehead
We're glad you enjoyed your experience. We appreciate your kind words.
The sraffe were very knowledgeable
The sraffe were very knowledgeable. Helped us find what we were looking for with no pressure to buy
10 maggio 2026
Risposta di ProCook - Glasgow Braehead
We appreciate you sharing your experience! We're so happy to hear that our staff's knowledge was helpful and that you felt no pressure to buy.
Friendly staff
11 maggio 2026
Risposta di ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great product helpful staff.
9 maggio 2026
Risposta di ProCook - Glasgow Braehead
We appreciate your kind words!
Risposta di ProCook - Glasgow Braehead
We really appreciate your kind review.
Assistant was really helpful and…
Assistant was really helpful and pointed out offers of 3 for 2 etc. great shop too.
8 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so happy you had a great experience and found our assistant helpful with offers. We appreciate your kind words!
Very pleasant and friendly staff
Very pleasant and friendly staff in Braehead Glasgow store
7 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad you enjoyed our pleasant and friendly staff at our Braehead Glasgow store! Thank you for sharing.
Risposta di ProCook - Glasgow Braehead
We appreciate your positive feedback about our shop and knowledgeable staff.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.