Amazing service both in store and delivery. My large order arrived the next day. You made my mum in laws day in the Braehead store as the manager recognised her and remembered her previous order. Two... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The staff knew every product and were amazing at helping us find everything we needed also the quality of everything is amazing highly recommended
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... Leggi di più
As always there was a great selection of cookware, on this occasion I purchased a new Wok. Staff helpful and knowledgeable of their products. I have used the range of cookware and find it excellent.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, Regno Unito
- 0141 6114181
4,8
Eccellente
162 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My new favourite shop
The staff knew every product and were amazing at helping us find everything we needed also the quality of everything is amazing highly recommended
28 maggio 2026
Lovely staff
Lovely staff, lots of knowledgeable information and practice to choose the right knife set and I love my choice x50 professional chefs set and magnetic wooden block are fantastic just what I was looking for
28 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
So satisfied with quality of the…
So satisfied with quality of the product, highly recommended
24 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad you're satisfied with our product's quality! We appreciate your recommendation.
Risposta di ProCook - Glasgow Braehead
We're happy our team was helpful, friendly, and informative.
Amazing service both in store and…
Amazing service both in store and delivery. My large order arrived the next day. You made my mum in laws day in the Braehead store as the manager recognised her and remembered her previous order. Two fantastic wedding gifts bought. Thank you.
25 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so happy to hear about your amazing experience with both our in-store and delivery services. It's wonderful that we could make your mum-in-law's day and help with your wedding gifts.
nice friendly staff
27 maggio 2026
Risposta di ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent service from wonderful sales agent
Very knowledgeable sales agent, polite, offering to order product that is not in store, taking time to explain differences between pans I wanted to purchase
15 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so happy to hear our agent was knowledgeable, polite, and took the time to explain product differences. Thank you for your review!
Lovely staff and love everything I bought
I wish I remembered the lovely ladies name from procook Braehead. She was great helping me pick items for my new house. Very helpful as I didn’t know where to start. Ended up with lots of items I needed and wi be back soon for more
23 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad our team member provided excellent assistance, helping you find exactly what you needed for your new home. We appreciate your kind words and look forward to your next visit!
Steak knives
The staff are very helpful and can point you in the right direction. Lots of choice and good quality.
19 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad you enjoyed our staff's helpfulness and found a great selection of quality products. We appreciate your kind words!
Excellent Quality
As always there was a great selection of cookware, on this occasion I purchased a new Wok. Staff helpful and knowledgeable of their products. I have used the range of cookware and find it excellent.
22 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're delighted to hear you found a great selection and purchased a new wok! It's wonderful that our staff were helpful and knowledgeable, and that you find our cookware excellent. Thank you for your kind feedback.
Staff in store were so lovely and…
Staff in store were so lovely and helpful. We had a lot of heavy items and were happy to help lifting these things with us.
17 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so happy to hear our team was lovely and helpful with your heavy items. Thank you for your kind words!
Excellent customer experience.
20 maggio 2026
Risposta di ProCook - Glasgow Braehead
We appreciate your kind words.
Risposta di ProCook - Glasgow Braehead
We are so pleased with your purchase.
Very friendly and helpful staff
Very friendly and helpful staff. Good product choice with lots of things you didn’t know you needed 😁
18 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad you found our staff friendly and helpful, and enjoyed our product selection! We appreciate your kind words.
Excellent customer service.
The sales assistant was friendly, professional and informative.
14 maggio 2026
Risposta di ProCook - Glasgow Braehead
We appreciate you sharing that our sales assistant was friendly, professional, and informative!
Staff in braehead shop are lovely-…
Staff in braehead shop are lovely- friendly and could not be more helpful.
13 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so happy to hear our staff was friendly and helpful! Thank you for your kind words.
Staff are lovely
Staff are lovely. Have helped me find things both times I’ve been in even if I ended up not buying.
12 maggio 2026
Risposta di ProCook - Glasgow Braehead
We're so glad our staff was helpful during your visits! We appreciate you sharing your positive experience.
Good range of kitchen ware and very…
Good range of kitchen ware and very knowledgeable and helpful staff.
14 maggio 2026
Risposta di ProCook - Glasgow Braehead
We appreciate you sharing that our kitchenware range and staff were helpful!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.