Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Leggi di più
Sede
Cambia sedeUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Leggi di più
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Leggi di più
L'azienda ha risposto
We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange. We went into store and the gent who served us managed to find the original order, give us... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Regno Unito
4,9
Eccellente
742 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
6 piece pan set
All staff very helpful and knowledgeable about the product,great value for money.
1 marzo 2026
Risposta di ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and knowledgeable.
The staff were very helpful and explain…
The staff were very helpful and explain all the products we were looking to buy, will be there again soon.
23 febbraio 2026
Risposta di ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were helpful in explaining our products.
Products are very robust
Products are very robust, well made, with many woks to select from. We were given great product advice and demonstrations. We were able to test the knives to help decide which felt great in the hand.
Looking forward to many years of use, with the added peace of mind, a 25 year guarantee.
27 febbraio 2026
Risposta di ProCook - Doncaster
We're happy you found our products robust and well-made, with a great wok selection. It's great to know you received helpful advice and demonstrations, and were able to test the knives. We appreciate your feedback and hope you enjoy them for years to come!
Staff great and helpful
26 febbraio 2026
Risposta di ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Staff were really helpful in helping me…
Staff were really helpful in helping me choose my items
20 febbraio 2026
Risposta di ProCook - Doncaster
We appreciate you letting us know our staff was helpful in choosing your items! We are so happy to hear it.
Woke pan
Excellent service Lovely helpful staff Pan i bought lovely to match e literally pans we have Cannot fault
24 febbraio 2026
Risposta di ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent service from our helpful staff and liked your pan!
Great range of products and friendly…
Great range of products and friendly helpful and knowledgeable staff
21 febbraio 2026
Been looking for a certain pancake pan…
Been looking for a certain pancake pan so I was really pleased with the one I bought
22 febbraio 2026
Risposta di ProCook - Doncaster
We are pleased you found the pancake pan you were looking for. Thank you for letting us know about your positive experience with our product!
Friendly and helpful staff at Doncaster…
Friendly and helpful staff at Doncaster Lakeside
Product great and reasonably priced
Thank you
19 febbraio 2026
Risposta di ProCook - Doncaster
We're happy to hear you found our Doncaster Lakeside staff friendly and helpful, and that you appreciated the great, reasonably priced product. Thank you!
Great product knowledge
The level of product knowledge is incredible. I spent probably 40 minutes with Tracy talking about knives, pans and chopping boards! Left feeling like I’d got the best equipment for my own personal needs.
15 febbraio 2026
Risposta di ProCook - Doncaster
We're happy to hear that you found our product knowledge incredible and that the conversation helped you choose the best equipment for your needs. Thank you for your positive feedback!
Risposta di ProCook - Doncaster
We appreciate you letting us know our assistant was very helpful and polite; it means a lot to our team.
Risposta di ProCook - Doncaster
We appreciate you letting us know our staff was very helpful and cheerful; it means a lot to our team.
Risposta di ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and informed.
Excellent products and staff.
17 febbraio 2026
Risposta di ProCook - Doncaster
We appreciate your positive feedback regarding our excellent products and staff; we are so happy you are pleased!
We found everything that we wanted with…
We found everything that we wanted with the help of a lovely, friendly shop assistant, nothing was too much trouble for her 😊 💯
16 febbraio 2026
Risposta di ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found everything you wanted with the assistance of our friendly staff.
Fantastic store I definitely recommend!
Went to this store after visiting 3 other kitchen stores looking for a set of pans and I’m so
pleased I did! Lots of choice and the staff member (a young lady) was very helpful and knowledgeable about the products. Will definitely be returning here even though I would need to travel and hour or so to get there! Fantastic!
15 febbraio 2026
Risposta di ProCook - Doncaster
We're so pleased to hear you found the perfect pans after visiting other kitchen stores. It's great to know that our staff member was helpful and knowledgeable. We appreciate you considering us for future purchases, even with the travel!
Always like this shop
This was the second time I have used this Pro Cook store at Doncaster.
Very friendly staff, easy to find products, staff very knowledgeable about the items I was buying.
If the pan lasts as long as my others I will be very happy.
15 febbraio 2026
Risposta di ProCook - Doncaster
We're happy to hear that you find our Doncaster store helpful, and that our staff are knowledgeable and friendly. We appreciate your positive feedback and hope your new pan serves you well for years to come!
Risposta di ProCook - Doncaster
We're happy to hear you received excellent customer service from our staff. Thank you for your positive feedback; it means a lot to us!
Pleasant helpful assistant
10 febbraio 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.