We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Leggi di più
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Leggi di più
Yes the young lady took time to explan the differences between the saucepans sets as I was looking for light set to use plus other pieces that I can build on my set.Sorted out the delivery for me aswe... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Scritti dall'azienda
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informazioni di contatto
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Regno Unito
- 01202 155674
4,9
Eccellente
662 recensioni
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Le persone hanno visualizzato anche
Lovely lady
Very knowledgeable lady who serviced us
Nice shop. Always spotless and well stocked.
25 gennaio 2026
Risposta di ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop nice, spotless and well stocked.
Great Products
It was easy to find the things I wanted, the store is laid out really well and easy on the eye, so was good to go into. The staff were friendly and helpful, will be going back in sometime soon.
21 gennaio 2026
Risposta di ProCook - Bournemouth
We're happy to hear that you found everything easily and that our store's layout was pleasing. We appreciate your positive feedback regarding our friendly and helpful staff, and we look forward to your return!
Excellent Customer service, quality products, good selection
Excellent quality very good customer service these people know their product excellent range so the customer is able to make good decisions on future cookware The Range is extensive of their products and if you’re looking to do echo cooking and not using too much plastic or Teflon and you want to be friendly to the planet this is the place to go
20 gennaio 2026
Risposta di ProCook - Bournemouth
We appreciate your feedback! We're happy to hear that you found excellent quality and customer service. It's great to know our team's product knowledge and extensive range helped you make informed cookware decisions, especially for eco-friendly cooking.
Professional advice given by friendly…
Professional advice given by friendly counter staff
Makes me keep coming back for more!
21 gennaio 2026
Good value
Great store at Castlepoint, Bournemouth. Good selection of most things for the kitchen! Staff always helpful & knowledgeable.
19 gennaio 2026
Helpful staff and great products
Helpful staff and had exactly the quiche dish I was seeking. Good value too
12 gennaio 2026
Risposta di ProCook - Bournemouth
We appreciate you sharing your experience. We're so happy to hear that our staff was helpful and that you found the quiche dish you were seeking!
The shop had a “good feel” factor about…
The shop had a “good feel” factor about it - a beacon of light in what was otherwise a miserable winter day. The staff were so helpful and friendly that I will return when I next wish to. Purchase from ProCook.
14 gennaio 2026
Shop layout was enticing and flowed
Shop layout was enticing and flowed. Eye catching items laid out. Pleasant staff. A seemless service overall.
17 gennaio 2026
Risposta di ProCook - Bournemouth
We appreciate you taking the time to share your thoughts! We are so happy to hear that you enjoyed our shop's layout, items, and staff.
Very helpful assistant made buying new…
Very helpful assistant made buying new knives a pleasure
16 gennaio 2026
Risposta di ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear our assistant was helpful.
Staff was very helpful and what I…
Staff was very helpful and what I bought I'm happy with the product thank you very much and and I give five stars for everything I bought and I've used it and it's fantastic thank you don't bother me again
16 gennaio 2026
Plenty of choice helpful staff
10 gennaio 2026
Risposta di ProCook - Bournemouth
We're glad you found helpful staff and a great selection. Thank you for your feedback!
I’m looking for quality kitchen items…
I’m looking for quality kitchen items that will last and show that preparing and cooking food is important. For me, the significant reason for shopping at Pro-Cook is the above average standard of products sold there, (They make M & S look second rate)
10 gennaio 2026
Risposta di ProCook - Bournemouth
We're delighted to hear that our above-average product standards resonate with your desire for quality kitchen items. It's great to know you find our products to be a worthwhile investment. Thank you for your positive feedback.
Risposta di ProCook - Bournemouth
We appreciate you letting us know that you consistently receive good service. Thank you for your valued feedback!
Risposta di ProCook - Bournemouth
We appreciate you letting us know our staff was helpful and knowledgeable! We are so happy to hear it.
Very well laid out shop
Very well laid out shop. Beautiful utensils, crockery etc. Good value.
12 gennaio 2026
Risposta di ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop layout and our products' value.
Experienced sales person
Experienced sales person. Advice was important to my purchase.
8 gennaio 2026
Risposta di ProCook - Bournemouth
We're glad you found our sales team's expertise valuable during your purchase. Thank you for your positive feedback; it means a lot to us.
Excellent customer service
Excellent customer service, great selection, ideal location! Staff very helpful. Will definitely be visiting again soon!!
8 gennaio 2026
Risposta di ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent customer service and found our staff helpful.
Risposta di ProCook - Bournemouth
We appreciate your positive feedback! We're so glad you enjoyed our great product and service.
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