I have talked to a few others storage places and I found claude to be excellent to talk to and to figured what was good for me very polite and not pushy as in what i needed and with me to get the righ... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent Staff and Service 10 / 10 Easy access Easy parking. Very Regent easy to understand and attractive Storage unit. Let’s not forget the Free use of their moving truck With a dri... Leggi di più
We live in LA proper, but frequently are out in Azusa and needed a place to store some seasonal items. I checked out Price Self-Storage on a whim, and I'm glad I did! Terrific staff, convenient locat... Leggi di più
Zero customer retention due to unreasonable price hike every 4 months. No trash can on site (Santee, CA). The access panel to punch in the code is hard to reach on exit. The "mandatory" prot... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Price Self Storage is committed to providing you with professional, affordable self-storage solutions for your personal or business needs. Our thirteen sparkling clean self storage facilities in California come fully equipped with a wide range of storage unit types, ensuring you that you’ll find the perfect one for your needs. Our affordable self storage facilities are designed with your storage needs in mind. Ranging in storage unit sizes from small over medium to large, we know you’ll find the perfect storage unit for you. Our modern self-storage facilities offer you state-of-the-art security features, ensuring your belongings are securely protected inside of our storage units. If you’re looking for affordable self storage and peace of mind for your personal or business storage needs, you can count on the dependable team at Price Self Storage.
Informazioni di contatto
PO Box 27615, 92198, San Diego, Stati Uniti
- marketing@priceselfstorage.com
- www.priceselfstorage.com
The staff is extremely friendly and…
The staff is extremely friendly and helpful.
30 marzo 2018
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long term clients get rate hikes and new clients get the deals
people that have been renting from you for years do not get treated with the same incentives as someone who has no history with the company. I have auto pay, and usually every 4 to 5 months, i can expect a rate increase for no apparent reason. customer service is nice, but management is horrible that long term clients aren't treated fairly as new clients to lure people into renting a space at the facility.
26 marzo 2018
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Risposta di Price Self Storage
Dear James,
It is true that your original rate is not guaranteed for the life of your rental. We operate much like apartment communities, hotels and airlines, meaning rates can change based on economic factors such as wages, utilities, taxes, insurance and maintenance. Our customers expect a level of excellence, cleanliness and security, and we work hard to deliver that each day. Our pricing and rate schedule is consistent with other storage industry operators. We do appreciate hearing from you about this, as it gives us the opportunity to improve.
Wishing it was 24 hours clients are…
Wishing it was 24 hours clients are able to go into their storage
22 marzo 2018
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Risposta di Price Self Storage
Hi Joyce,
I wanted to let you know that we hear you. We have taken great care in determining the access hours for our facilities. Over the years, we've determined that all tenant's belongings are more secure when we do now allow 24 our access. It is really for everyone's benefit that people aren't allowed on the property at late or very early hours. I'm truly sorry if this is an inconvenience for you. - Kelly M. - Marketing Manager.
Some confusion on the promotion…
Some confusion on the promotion availabilities . Caused me to be locked out of my storage the first day I rented unless I paid the 191.00the clerk said nothing about additional fees that day .. I agreed that the monthly rate would go up but the move in still same .she assigned me a unit I unloaded truck. So as stressed out as I already was it took a lot of work to get it corrected over a period of 7 days . So I think that all staff should be clear on such details . Move in prices . I lost alot of time and ended up losing some valubles . My stuff got ruined I had not been able to put in storage because they locked it I tried to get money call corporate etc.
22 marzo 2018
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Risposta di Price Self Storage
Hi Christy,
I'm sorry to hear about your experience. Our staff are trained to discuss all fees at the time of rental. Our website and self storage agreement also carry disclaimers. I apologize for any miscommunication your experienced. Some of what you've written in your review is unclear. We never want to cause our customers confusion or stress. Would you be willing to give me more information about what happened? Please send me an email to marketing@priceselfstorage.com and include your contact information, your account name and your unit number. Thank you, we appreciate all feedback and are always striving to improve.
Very great
Very great. Grateful pleased appreciated and happy.
Thank you
Erika
20 marzo 2018
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Great customer service
Great customer service. Fast and easy transaction
13 marzo 2018
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They were professional
They were professional , efficient and friendly . showed me a few different units and explained the advantages of each .
Went back to the office filled out the paperwork and was done fairly quickly .
12 marzo 2018
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Extremely professional and clean
Extremely professional and clean. the staff understand the importance of customer service. Great experience
12 marzo 2018
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Everything is good
Everything is good. Customer service was very helpful and I was helped with everything I needed. The only thing to say would be to tell other customers to park correctly in the hallways next to the lockers because sometimes our lockers are unaccessible due to people being in the way or parking right in the entrance.
11 marzo 2018
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This was seamless
This was seamless. Very easy. Team was very helpful. I don't foresee any issues.
5 marzo 2018
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This place is very nice
This place is very nice! The people are great and helpful! The facility is very clean and maintained very well. We were extremely happy with choosing this to store our things
5 marzo 2018
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Easy to work with and very helpful
Easy to work with and very helpful. Beautiful facility close to where I live.
5 marzo 2018
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Execelent service!!!
4 marzo 2018
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Very friendly & helpful
Very friendly & helpful. Had a moving truck & driver available in short notice
4 marzo 2018
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The #1 Choice
The Customer Service, pricing, cleanliness are top notch at the Solana. Beach Unit!
4 marzo 2018
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Best customer service ever!!!!!
Best customer service ever. Management and staff. Those people are the friendliest and always willing to help
2 marzo 2018
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Kind employee that was really…
Kind employee that was really supportive to me!
27 febbraio 2018
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Great storage
Great storage! The hours are strict but the staff was able to help accommodate me while in an emergency. Plus the storage unit is so cheap! Thank you guys so much for being helpful
26 febbraio 2018
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