Very pleased with our order and Customer Service provided by Stephanie of Prep Sportswear. Had an issue with order being redirected to some place else and she stayed on top of it and guaranteed its d... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Had an issue initially with the proper sizing and their size chart which was cleared up and made right. I appreciated that they reached out and resent the proper sized item. They were extremely helpfu... Leggi di più
Excellent customer service! After I ordered a shirt in a size that did not fit they were quick to reach out to remedy the situation and provide a replacement at no cost as well as provide helpful info... Leggi di più
We ordered a sweatsuit, pullover and two hats on February 26. Haven’t received an update or anything about my order and it says it’s still sitting in Kentucky will never order from this place again “f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Custom sportswear and apparel for Colleges, Schools, Teams, Greek chapters, Destinations, National and State Parks, Golf Courses, Military, and Government. Prep Sportswear is the leading marketplace to create, design and buy personalized sportswear products including t-shirts, sweatshirts, hoodies, jackets, sport shirts, caps, and bags.
Informazioni di contatto
2211 Elliott Ave Suite 601, 98121, Seattle, Stati Uniti
- customersupport@prepsportswear.com
- www.prepsportswear.com
3,8
Molto buono
4K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 14% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent merchandise
Excellent merchandise! My son loved it all!
27 maggio 2025
Non scritta su invito
Easy to use website with lots of…
Easy to use website with lots of variety, good prices, and while shipping did take longer than places like Amazon, it was reliable and arrived when expected.
24 aprile 2025
Non scritta su invito
Terrible Customer Service
Had a store affiliated with my company up for years without any use, tried to get it taken down by contacting their customer service, and they asked for a physical letter to be mailed to a P.O. box. Hilariously evasive and shady.
1 maggio 2025
Non scritta su invito
Risposta di Prep Sportswear
Hi Yu,
Thank you for reaching out to us. We are sorry to hear about this experience. Depending on the kind of store, there are specific steps that need to be taken in order to fulfill the removal request which can include sending a letter to our legal department. Regardless, we would love to provide you with the appropriate information to resolve this as quickly as possible. Unfortunately we did not find communication under the name provided so if you could reply with the best email address to reach you that would be great, thanks. Looking forward to your reply.
Best,
Christopher A.
Do not waste your money
Do not waste your money, the quality is garbage. You’re better off buying a tshirt from dollar tree and printing on a logo yourself. I am embarrassed over the quality. 50$ down the drain.
20 maggio 2025
Non scritta su invito
Bait and Switch
They offer a 40% if you sign up for their mailing list but, when you go to use the code, it doesn’t work! When you reach out to customer service they offer 15% instead. Needless to say I won’t be buying from them.
20 maggio 2025
Non scritta su invito
Risposta di Prep Sportswear
Hi Kirtan,
Thank you for reaching out to us. We are sorry to hear your code did not work. Our customer service offered to refund the difference of 15% because our items already had a 25% discount applied to them due to the sale taking place at the time. Our advertisement mentions “sign up and save up to 40% off” so with the 25% already discounted, the additional discount of 15% would bring the total discount to 40%. Looking at your order details, we can confirm you received the 40% discount but if this is still unclear or you have additional questions, please reach out to us and we would be happy to assist you.
Best,
Christopher A.
Ashley was very prompt & professional…
Ashley was very prompt & professional with her follow up.
16 maggio 2025
Non scritta su invito
Durable and amazing fabrics quality…
Durable and amazing fabrics quality !!!Loved it
20 maggio 2025
Non scritta su invito
Great products and great prices !!!
19 maggio 2025
Non scritta su invito
No pockets in the sweats is…
No pockets in the sweats is disappointing but quality is great and shipped quickly.
10 aprile 2025
Non scritta su invito
Customer service has been great
Customer service has been great! Ashley has been extremely helpful in resolving my issue.
13 maggio 2025
Non scritta su invito
Greg
Greg did a great job having a conversation about my concern and we went back and forth being sure to understand each other. He ultimate provided a replacement shirt, which is very appreciated.
13 maggio 2025
Non scritta su invito
They have great customer service!
They have great customer service!
Reached out and got an immediate response and resolution from Ashley.
8 maggio 2025
Non scritta su invito
Quick delivery, customer service was great
I recieved my product very quickly and it wasn’t quite what I thought with customization.
Customers service Greg helped figure out a solution and went above and beyond my expectations.
Sidenote for women’s hoodies, I suggest ordering a size up.
9 maggio 2025
Non scritta su invito
Initially one of my items was confirmed…
Initially one of my items was confirmed incorrectly(color of font). I contacted them and was assured it would be produced/shipped as shown on the website not as it was pictured in my order confirmation email. It still arrived incorrectly but they were quick to remake the item as it was supposed to be and resend it. I was disappointed in the delay but they took care of the problem.
8 maggio 2025
Non scritta su invito
Great customer service
Ashley was great.
My t shirt had an issue with the letters peeling on the back and she immediately is sending me a replacement .
Good customer service , they stand behind their product .
6 maggio 2025
Non scritta su invito
Hoodie
Delivery time was great and hoodie quality was what we expected!
22 aprile 2025
Non scritta su invito
Fast service
Fast service. Great pricing! Fast delivery! Everything was as expected!
Happy customer. 5 STARS ⭐️
5 maggio 2025
Non scritta su invito
Prep sportswear was easy to work with…
Prep sportswear was easy to work with and replaced an item that was too large. I look forward to ordering more items in the future.
14 aprile 2025
Non scritta su invito
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