Prep Sportswear Recensioni 3512

Ashley, was super helpful and kind, helped me fix a mistake i had made and gave me an overall great experience!

First time user and had a big issue getting the website to accept the code for the discount. Ashley stepped up and took charge from my email sent in. She sent me instructions and how to handle the order and was able to do a credit for the difference of the discount with in minutes. Greatly appreciate the wonderful help!!! Rose Mallery

Update to this issue: After writing this review, I went back with the sizes of the sleeves, back length and chest. All were way off. He has said they make these from scratch. I told them this wasn’t my job, it was theirs before it left their shop. I have no idea if they’ll implement quality control here on in or not. They finally agreed to refund me.

Beware of sizing! Sweatshirts don’t match US sizes. According to their customer service, you’re supposed to measure chest, sleeves and length before using the sizing we’re all used to. Bought I thought large enough to even be too big for my grandson. Barely fits a US youth large. Ordered Youth XL and it was almost painful watching him try to put his arms though it to get it on. Not only is their sizing smaller, they use some imported fabric called brushed polyester fleece. It has no give at all. Their return policy is that they will give the next size in a return within 15 days of receiving. They don’t. Since this is a youth XL I ordered, the next size up would be adult S and they won’t honor that. They offer 20% on your “next order”. There’s no way I would order one more thing from them. Do yourself a favor and go for the Gildan brand which follows the US sizes without having to measure each inch of your child before ordering along with using the stretchy cotton polyester blend.
I’m out the $54 for this sweatshirt plus the $10 shipping.
They never sent an email with the order receipt - just a text though they said an email would also come. I had no idea about the shipping since again they sent it to a text vs email without a blue link to even know what shipping company they were using. Just a tracking number without a company to know where to go with that number.
No order info to my email but plenty of their ads came.
Buyer beware in every single aspect of ordering from this company.

My order summery:
Subtotal:
Tax:
USPS Priority International:
Total: $82.47
$0.00
$9.99

$92.46

That was totally cool with me, I thought a reasonable price for 3 cotton tshirts. Gets delivered to the door by courier... they want and additional $55. I thought that was pretty underhanded and disgusting considering there was no mention of this when I ordered. If they weren't all for my Nephew, I would have said "Send them back". That additional fee sends the company's price from reasonable to legal theft.

This company is typical modern day where you have to deal with a chat bot and the suggestions of your concerns have nothing to do with your question. They get an F in Customer service....total BS. .....i would love to tell the owners of this company....if you can make money off of your customers selling your merchandise then Give them the respect they deserve and pick up the phone!!!........

Great hat exceeds my expectations will do business again

Beautiful hat, well embroidery.

Very helpful options and great things to choose from!!

Ashley provided excellent customer service for me when the sweatshirt I ordered turned out to be way too big. She helped me order a replacement in the correct size at no additional cost. Order processing times and shipping are super fast too. I'll definitely buy from this site again.

product used to be good; now selection smaller and range from inferior to terrible. Hats used to be designed like classic baseball hat now they the structured hat looks like 1970's trucker hat very tall. Shipping is awful. Jammed into box that was to big for mailbox but that didnt stop postman from trying.

I was excited to receive my jersey, but to my disappointment, what was supposed to be white, is lime green. This significant colour discrepancy makes it practically unusable, as it’s not the correct team colours.

I always have a great experience working with prep sportsware.

Здравствуйте я хочу всегда открывать ваш сайт.

Prompt delivery and great quality

Ashley was WONDERFUL!!!! I had a shirt made Submitted the wrong year and even though it was way past when they do exchanges, she had another one made for me!!!

Good selection of products. Easy to order through site.product delivered when promised.

The graphics were good and came like pictured. However, I was disappointed in the quality of the sweat shirts. For 50$ I would have expected them to have a little more weight to them. They are thin.

Sweatshirt looks great! Exactly what ordered and came fast. Son is 6' tall and 145 lbs. We ordered a medium and fits like a dream.

Quality was great, came quickly, reasonably priced