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Preen & Clean Recensioni 

2892
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

What a fantastic company, they did our windows for the first time today and service was superb, and thank you too dale who actually did the work

L'azienda ha risposto

Valutata 5 stelle su 5

From first booking, to first clean was so quick and with great communication. Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very hi... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cory was quick and efficient, he just got on with the job with no interruption to my day. The windows and door looked amazing when he finished and the booking and payment was so easy with a fabulous w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di pulizia finestre
  2. anche in
  3. Servizi di pulizia per la casa
  4. Servizio di pulizia grondaie
  5. Servizio di pulizie

Informazioni su Preen & Clean

Scritti dall'azienda

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Scritti dall'azienda

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Informazioni di contatto

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

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4,6

Tutte le recensioni

(2892)

551 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The windows once dry were left…

The windows once dry were left spotless, a good and professional job was done by Paul.

3 settembre 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Steve, Thanks for the 5* review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

1st clean completed & I'm more than…

1st clean completed & I'm more than pleased. Friendly chap smiling on arrival.
Turned up when they said they would.
Window sills cleaned & front door looking good.
Definitely be using again thank you.

1 settembre 2026
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Risposta di Preen & Clean

Hi Shelley, We're glad we could assist with your property cleaning needs. All the best. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Very impressed with first clean

Very impressed with first clean. Cleaner explained the routine & water used. Happy customer. 🥰

5 settembre 2026
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Risposta di Preen & Clean

Hi Joan, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 3 stelle su 5

Awaiting response to damage on 1st clean

Arrived on time, very friendly and quickly completed first clean Weds 2nd, however 2 x window trickle vents left damaged on the floor without comment. We found the parts on the ground. Have submitted a complaint but no contact yet 5th.

2 settembre 2026
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Risposta di Preen & Clean

Hi Patricia, Thank you for your review and apologies for the issue with your vents. I have passed this information to our operations team and a colleague will be in touch with you to arrange a repair. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Really serious about what they are doing. I love it 💗

UPDATE 11.09.2026:

After leaving my original review, Preen & Clean contacted me and offered to come back and clean the windows again free of charge.

They have now been back, and this time I’m really happy with the result 😊 The windows were cleaned properly and were left lovely and clear, with no streaks or residue.

I really appreciate that they took my feedback seriously and came back to put things right. Great customer service and a much better result this time. Thank you! 😊

02.09.2026
I’m giving 3 out of 5 stars for my first clean.
I absolutely loved the communication and organisation! They messaged me beforehand to let me know when they were coming, and when the time changed, they contacted me again to keep me updated. Honestly, my kind of people 😁 I love when everything is organised and communication is this good!

Unfortunately, the actual clean could have been better. All of my windows were left with visible streaks/residue on the glass. The windows are definitely cleaner, but the marks left behind spoil the overall result and make some of them look as though they haven’t been properly cleaned.
As this was my first clean with them, I’m happy to give it another try. I’ll book the next clean as planned and see how it goes next time. Hopefully this was just a one-off, as I really liked everything else about the service 😊

2 settembre 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Tatiana, Thank you for taking the time to leave such detailed feedback. We’re delighted to hear you were pleased with our communication and organisation, and we’re sorry the clean itself didn’t fully meet your expectations.

As this was your first clean with us, some previous soaps and cleaning products can take 2–3 cleans to thoroughly wash away, which can sometimes affect the initial result. However, we always want our customers to be happy with their clean.

If you would like us to arrange a re-clean, please contact our Customer Care Team on 0800 061 4216 (Monday–Friday, 9am–4pm) or email info@preenandclean.com, and they’ll be happy to look into this for you.

Unfortunately, we can’t rectify an issue we aren’t made aware of, which is why we always ask customers to contact the Customer Care Team first and give us the opportunity to put things right.

We really appreciate you giving us another opportunity and hope you see an improved result on your next visit. Kind Regards, Preen & Clean

Valutata 1 stelle su 5

Very poor service first time using a…

Very poor service first time using a hot wash service.No introduction of arriving on my property and spend very little time and left my premises without any notification windows at the back looks still the same as before.

3 settembre 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Neal, we’re very sorry to hear that your first experience with us hasn’t been as expected. We’d really like the opportunity to look into this properly and resolve any issues with the clean.

We’ve requested some further information from you as, unfortunately, we haven’t been able to identify your account from the details provided in this review. If you could provide your name, address or postcode, we’ll be able to locate your account and have our Customer Care Team investigate this further.

Alternatively, you can contact our Customer Care Team directly on 0800 061 4216 (Mon–Fri, 9am–4pm) or email info@preenandclean.com, and they’ll be happy to assist.

We’re sorry again for the disappointment and hope to hear from you so we can get this resolved. Thanks, Preen & Clean

Valutata 5 stelle su 5

Easy to book and pay

Easy to book and pay. Great job done by cleaner, followed instructions re gate and dog. Windows looked great afterwards. Very happy with service! Booking again

31 agosto 2026
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Risposta di Preen & Clean

Hi VS, thank you for your 5* review! Kind regards, Preen & Clean

Valutata 5 stelle su 5

Top class service.

I came across this serice by chance when I saw them cleaning the neighbours windows.
Went online, found them and booked. So pleased that I did.
Absolutely brilliant service. Not been in my house long and I don’t think the previous owners bothered cleaning inside or out.
Now it’s like I have a totally different view. Yes there are a few streaks but that’s only to be expected when the windows have probably never been cleaned before. More than happy with the service and of course the price!
Talking of which, payment is done quickly and easily online.

28 agosto 2026
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Risposta di Preen & Clean

Hi Warren, thank you for your 5* review! Kind regards, Preen & Clean

Valutata 5 stelle su 5

First Clean Review

We had our first clean last week and I am happy with the results. Declan was a very nice and polite chap that just got on with his work.

I look forward to the next time.

Sue, Leeds

28 agosto 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Susan, thank you for your 5* review! Kind regards, Preen & Clean

Valutata 5 stelle su 5

First clean today

Ciaran was really polite and did a fabulous job of cleaning our windows.

I love the app method of payment.

Woukd definitely recommend .

31 agosto 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Joonie, thank you for your 5* review! Kind regards, Preen & Clean

Valutata 5 stelle su 5

Lovely

Lovely, polite guy. Job well done. Big thank you

30 agosto 2026
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Risposta di Preen & Clean

Hi Jon Jones, thank you for your 5* review! Kind regards, Preen & Clean

Valutata 5 stelle su 5

Great service!

I chose this company after reading many excellent reviews online, and I wasn’t disappointed. They kept me informed of their arrival time and were extremely courteous and professional. They did a great job on my windows, I can highly recommend them.

14 agosto 2026
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Risposta di Preen & Clean

Hi Julie, thank you for your 5* review! Kind regards, Preen & Clean

Valutata 1 stelle su 5

Signed up and waited weeks for an…

Signed up and waited weeks for an appointment. It was then scheduled for this afternoon, but no timescale given.
Needless to say no one turned up, what a surprise on a Friday of the bank holiday.
Tried to call a few times doesnt even let you queue just asks you to leave a message and no one called me back. Can't speak to a real person online just a bot.
I will not be rebooking just to be let down again.

28 agosto 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Amy, we’re really sorry to hear about your experience. We completely understand how frustrating it is to wait for an appointment, only to feel like you’ve been left waiting without any communication, especially when you’ve tried to contact us for an update. We’d really like the opportunity to look into what happened here, as this isn’t the experience we want for our customers. We’ve passed your comments over to our Customer Care Team so they can investigate the missed appointment and the contact attempts you’ve made. If you’re happy to provide your name and postcode, we can make sure they’re looking into the correct account and can get back to you directly. Thanks Preen & Clean

Valutata 2 stelle su 5

Not efficient/professional

First of all we were not notified that they had arrived as he said he knocked on instead of ringing the bell. Upstairs window ledge still dirty after cleaning. In addition back windows could not be done as operative said that he couldn't take hose through garage and utility room to the back of house.

28 agosto 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Jeanette, thanks for taking the time to explain what happened. We’re sorry to hear you weren’t happy with the service. Our operatives should make every reasonable effort to let customers know when they arrive, so we understand your frustration regarding the doorbell. In relation to the upstairs window ledge, this isn’t the standard we expect, and we’ve passed your comments to our Customer Care Team to look into. Regarding the rear windows, our operatives aren’t permitted to take hoses through properties, including garages and utility rooms, due to our insurance and health & safety requirements. We appreciate this may be frustrating, but these guidelines are in place to protect both our customers and our team. Our Customer Care Team will review the concerns raised and look into the visit further. Thanks, Preen & Clean

Valutata 5 stelle su 5

I can actually see out of my windows…

I can actually see out of my windows again! They are looking bright and clear after Chris cleaned them. Chris was professional and friendly with a smile and very polite. He didn't take long to clean them, considering they are all the small square panes but he took care and did a good job. I'm very pleased and a satisfied customer. I would highly recommend your service, it was easy to book online and I was kept informed by text and email when the windows would be cleaned. Happy customer!

28 agosto 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Carole, thank you for your 5* review! Kind regards, Preen & Clean

Valutata 5 stelle su 5

Great job

Great company - kept me up to date about when coming and when job was completed. Really happy with the clean. Great value for money and highly recommend

25 agosto 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Tracey, thank you for your 5* review! Kind regards, Preen & Clean

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