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Preen & Clean Recensioni 

2892
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

What a fantastic company, they did our windows for the first time today and service was superb, and thank you too dale who actually did the work

L'azienda ha risposto

Valutata 5 stelle su 5

From first booking, to first clean was so quick and with great communication. Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very hi... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cory was quick and efficient, he just got on with the job with no interruption to my day. The windows and door looked amazing when he finished and the booking and payment was so easy with a fabulous w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di pulizia finestre
  2. anche in
  3. Servizi di pulizia per la casa
  4. Servizio di pulizia grondaie
  5. Servizio di pulizie

Informazioni su Preen & Clean

Scritti dall'azienda

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Scritti dall'azienda

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Informazioni di contatto

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

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4,6

Tutte le recensioni

(2892)

551 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

C 151

Brilliant service, great job done

20 settembre 2026
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Risposta di Preen & Clean

Hi Christine, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 1 stelle su 5

I don’t want you at my house anymore

I don’t want you at my house anymore, to spray water on my windows I can do that myself with a whose pipe and I can do a better job, I thought you going to go up and wash them on ladder like you supposed to do and all do not spray water on them thank you

14 settembre 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi, we’re sorry to hear you were disappointed with our service. We use a water-fed pole system with hot, purified water, rather than simply spraying water onto the glass. Our window cleaning method is designed to be carried out from the ground without the use of ladders, and this information is provided to customers when they sign up.

Unfortunately, we’re unable to locate your account from the information provided in this review. If you could provide us with some further details, we’d be happy to look into this for you. Alternatively, please contact our Customer Service team on 0800 061 4216 or email info@preenandclean.com, and they can assist you further. Thanks, Preen & Clean

Valutata 4 stelle su 5

First clean

First clean and all good sills wiped door wiped down no smears happy

18 settembre 2026
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Risposta di Preen & Clean

Hi India, Thank you for your lovely review! We’re so glad you’re happy with your first clean and that everything is looking great. 😊

Just to clarify, we do clean the sills and doors as part of our service. We use hot, purified water with our water-fed pole system, which helps loosen and lift dirt and grime without leaving behind mineral deposits or residue. The purified water then dries naturally without leaving water spots, so there’s no need for a separate cloth wipe-down.

Thanks again for your feedback, we really appreciate it! Kind Regards, Preen & Clean

Valutata 5 stelle su 5

Very professional

From the moment I booked
Instant confirmation of my booking was given a time slot.
Unfortunately didnt get the chaps name who arrived promptly
He was professional. approachable, and
considerate of my property did a fab job on the windows.
booking my next appointment

14 settembre 2026
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Risposta di Preen & Clean

Hi Kim, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Very clean 👌 ontime and polite knocking…

Very clean 👌 ontime and polite knocking on asking if he has access to back garden gate .
Would recommend anyone who cannot do their windows.
It's a five star for me PREEN & CLEAN.

17 settembre 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Andrea, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

5 stars

Had my first clean and, although I was skeptical they'd dry clear, they were sparkling! The sills and frames look nice and bright too.
So easy to book, great communication and there was a fab new customer discount available.

14 settembre 2026
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Risposta di Preen & Clean

Hi Annie, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Booking was very easy

Booking was very easy, very prompt, no hassle at all, lovely clean even did both doors. Very happy with service.

17 settembre 2026
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Risposta di Preen & Clean

Hi Woo34, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Had our first visit from Preen&Clean…

Had our first visit from Preen&Clean today. Was given a morning slot and they arrived in that time. Everything was explained well by Kye our cleaner who did a great job on all the windows, doors and conservatory. The website and app is easy to use and you can see your invoices clearly. They also message you the day before so you can make sure everything is ready for them.

15 settembre 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Tiffany, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Really happy with my first clean

Really happy with my first clean. Windows are already looking much better and it was a job well done!

12 settembre 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Mohammed, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Excellent service

Excellent service, windows well done, thankyou.

14 settembre 2026
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Risposta di Preen & Clean

Hi GH, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

I was very happy with my first window…

I was very happy with my first window clean from Preen and Clean. They were very thorough and paid attention to detail with the sills etc. Their promise to come and clean again if you’re not happy is brilliant, but not needed. I highly recommend them.

12 settembre 2026
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Risposta di Preen & Clean

Hi Christine Lane, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Superb first clean .

Superb first clean .. very happy with the result and pricing

13 settembre 2026
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Risposta di Preen & Clean

Hi Jack, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

From first booking

From first booking, to first clean was so quick and with great communication.
Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very high standard and I was invoiced for payment later in day.
Great service with no stress all effortless, and with great price, booked for once every month.
Highly recommend.

13 settembre 2026
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Risposta di Preen & Clean

Hi Dunc, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Thank you

Very good and thank you

11 settembre 2026
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Risposta di Preen & Clean

Hi Adele, Thanks for your positive feedback and 5* review. Kind regards, Preen & Clean.

Valutata 1 stelle su 5

Poor Clean, Missed Appointments, Awful Customer Service

Against my advice, my partner decided to book Preen & Clean for a regular six-weekly window-cleaning service.
Considering our windows had not been cleaned for quite some time, I expected a noticeable improvement after the first visit. Unfortunately, the result was borderline unacceptable. There was still visible dirt left on the windows, along with noticeable streaks. I initially brushed this aside, giving them the benefit of the doubt and assuming the next visit would be better. ……. It wasn’t.
We continued using the company for a few more months, and then came the incident that ultimately made us question the reliability of the entire service.
On one occasion, we were told that our windows had been cleaned when they categorically had not. This is not a matter of opinion or assumption — I can substantiate this.
We were at home all day and had deliberately left the garage open to provide access to the windows at the rear of the property. The windows simply had not been cleaned, and there was clear evidence to confirm this.
When I contacted the company to query the missed clean, I was initially told that their technician had attended and cleaned the windows.
I was then given a completely different explanation — that the technician had apparently been turned away by a member of the household.
Neither explanation made sense, because nobody had turned a technician away.
It has since become apparent that the technician had actually attended the wrong house.
Quite frankly, I find the whole situation an absolute joke. What makes matters worse is that we were sent a message confirming that our windows had been cleaned when they categorically had not.
If the technician had gone to the wrong property, then surely that should have been identified and communicated honestly when we raised the issue. Instead, we were initially told the windows had been cleaned, followed by an explanation that the technician had been turned away — neither of which was correct.
Overall, I have been extremely disappointed with both the standard of cleaning and the reliability of the service.
Mistakes can happen, but what I find particularly unacceptable is being told that a job had been completed when it hadn't, followed by two contradictory explanations when the issue was challenged.
Based on our experience, I would absolutely not recommend Preen & Clean for window cleaning.

4 settembre 2026
Non scritta su invito
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Risposta di Preen & Clean

Hi Paul,
Thank you for your feedback and apologies for the issues you experienced. Whilst I understand and acknowledge your concerns, this isn't representative of our service as a whole, and we are extremely proud of the service we provide to our 32,000+ customers. If possible, we would like to opportunity to speak with you about your experience but we are unable to locate your account with the information provided (forename only). We are keen to assist and our Customer Care Team are available on 0800 061 4216 (Mon - Fri 09:00 to 4:00pm, except Bank Holidays). Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Really easy to use the service and…

Really easy to use the service and really happy with the result. Windows look great!

26 luglio 2026
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Risposta di Preen & Clean

Hi Fran, Thanks for the 5* review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Valutata 5 stelle su 5

Great service and use of technology

Very impressed with the service and the quality of the work as well as the use of technology for making the booking and paying process as easy and straightforward as possible! On top of that our windows have come up fantastic! Very pleased

6 settembre 2026
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Risposta di Preen & Clean

Hi Andrew, Thank you for you detailed review of our company/service. Kind regards, Preen & Clean.

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