What a fantastic company, they did our windows for the first time today and service was superb, and thank you too dale who actually did the work
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What a fantastic company, they did our windows for the first time today and service was superb, and thank you too dale who actually did the work
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From first booking, to first clean was so quick and with great communication. Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very hi... Leggi di più
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1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Leggi di più
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Cory was quick and efficient, he just got on with the job with no interruption to my day. The windows and door looked amazing when he finished and the booking and payment was so easy with a fabulous w... Leggi di più
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Scritti dall'azienda
Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:
Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!
Scritti dall'azienda
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I don’t want you at my house anymore, to spray water on my windows I can do that myself with a whose pipe and I can do a better job, I thought you going to go up and wash them on ladder like you supposed to do and all do not spray water on them thank you

Risposta di Preen & Clean

Risposta di Preen & Clean
From the moment I booked
Instant confirmation of my booking was given a time slot.
Unfortunately didnt get the chaps name who arrived promptly
He was professional. approachable, and
considerate of my property did a fab job on the windows.
booking my next appointment

Risposta di Preen & Clean
Very clean 👌 ontime and polite knocking on asking if he has access to back garden gate .
Would recommend anyone who cannot do their windows.
It's a five star for me PREEN & CLEAN.

Risposta di Preen & Clean
Had my first clean and, although I was skeptical they'd dry clear, they were sparkling! The sills and frames look nice and bright too.
So easy to book, great communication and there was a fab new customer discount available.

Risposta di Preen & Clean
Booking was very easy, very prompt, no hassle at all, lovely clean even did both doors. Very happy with service.

Risposta di Preen & Clean
First time used them absolutely spot on .

Risposta di Preen & Clean
Had our first visit from Preen&Clean today. Was given a morning slot and they arrived in that time. Everything was explained well by Kye our cleaner who did a great job on all the windows, doors and conservatory. The website and app is easy to use and you can see your invoices clearly. They also message you the day before so you can make sure everything is ready for them.

Risposta di Preen & Clean
Really happy with my first clean. Windows are already looking much better and it was a job well done!

Risposta di Preen & Clean

Risposta di Preen & Clean
I was very happy with my first window clean from Preen and Clean. They were very thorough and paid attention to detail with the sills etc. Their promise to come and clean again if you’re not happy is brilliant, but not needed. I highly recommend them.

Risposta di Preen & Clean
Done a fabulous job of cleaning windows didn't rush the job either reasonable price

Risposta di Preen & Clean

Risposta di Preen & Clean
From first booking, to first clean was so quick and with great communication.
Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very high standard and I was invoiced for payment later in day.
Great service with no stress all effortless, and with great price, booked for once every month.
Highly recommend.

Risposta di Preen & Clean
Against my advice, my partner decided to book Preen & Clean for a regular six-weekly window-cleaning service.
Considering our windows had not been cleaned for quite some time, I expected a noticeable improvement after the first visit. Unfortunately, the result was borderline unacceptable. There was still visible dirt left on the windows, along with noticeable streaks. I initially brushed this aside, giving them the benefit of the doubt and assuming the next visit would be better. ……. It wasn’t.
We continued using the company for a few more months, and then came the incident that ultimately made us question the reliability of the entire service.
On one occasion, we were told that our windows had been cleaned when they categorically had not. This is not a matter of opinion or assumption — I can substantiate this.
We were at home all day and had deliberately left the garage open to provide access to the windows at the rear of the property. The windows simply had not been cleaned, and there was clear evidence to confirm this.
When I contacted the company to query the missed clean, I was initially told that their technician had attended and cleaned the windows.
I was then given a completely different explanation — that the technician had apparently been turned away by a member of the household.
Neither explanation made sense, because nobody had turned a technician away.
It has since become apparent that the technician had actually attended the wrong house.
Quite frankly, I find the whole situation an absolute joke. What makes matters worse is that we were sent a message confirming that our windows had been cleaned when they categorically had not.
If the technician had gone to the wrong property, then surely that should have been identified and communicated honestly when we raised the issue. Instead, we were initially told the windows had been cleaned, followed by an explanation that the technician had been turned away — neither of which was correct.
Overall, I have been extremely disappointed with both the standard of cleaning and the reliability of the service.
Mistakes can happen, but what I find particularly unacceptable is being told that a job had been completed when it hadn't, followed by two contradictory explanations when the issue was challenged.
Based on our experience, I would absolutely not recommend Preen & Clean for window cleaning.

Risposta di Preen & Clean
Really easy to use the service and really happy with the result. Windows look great!

Risposta di Preen & Clean
Very impressed with the service and the quality of the work as well as the use of technology for making the booking and paying process as easy and straightforward as possible! On top of that our windows have come up fantastic! Very pleased

Risposta di Preen & Clean
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