Well, what can I say? Powerlease sold my partner a car to exactly the standard I would expect, with the kind of aftersales service I would give myself, and that’s saying something. Having learn... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Leggi di più
Bought my car through Oliver in Sales who was great, knowledgeable and helpful regarding the finance options. Had a few things it had to come back to their workshop for after collection but it was org... Leggi di più
Kelsey was so knowledgeable helpful and friendly, he made the process of buying a car so easy, Oliver was great when it came to the finance side. All round this was an amazing experience!!
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!
Informazioni di contatto
Station Road, MK45 2RB, Bedford, Regno Unito
- www.powerlease.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Katie dealt with everything very…
Katie dealt with everything very efficiently.
Very helpful
Tom G Very helpful and quick response to my questions . Katie greeted us , walked through car , resolved small issue satisfactorily. Generous with tea and biccies .
Easy service
Easy service, no messing about. Katie and Tom sorted me out with my new electric car!
Tom G and Katie W gave seamless experience!
Tom G and Katie W have been super in helping me arrange and complete the purchase of a Tesla Model S 2019. Not pushy in any way. Flew down from Scotland and offered to pick me up as train strikes were on. Definitely recommend, fantastic experience buying from these folks!
Katie made this a pleasant and painless…
Katie made this a pleasant and painless experience thank you very much
welcoming atmosphere puts me at ease
It was a welcoming atmosphere that put me at ease. Considering my little experience, this casual and friendly representative was just what I needed.
Great service as well, as I received tea and biscuits.
REFUND customers their REFUNDABLE DEPOSITS without drama!
Powerlease has clearly stated that the £199 deposit to "reserve" a car is fully refundable.
A deposit was left on 12th May, I then viewed the car (RGZ5798) on 13th and decided against purchasing it. Wrote to Powerlease on day itself (13th) and informed them of my wish to be refunded. Followed up with a phone call on 15th and another several days later.
It's the 25th today and still no refund. Called them again and apparently, Powerlease now has "no" record of the above.
This is MUPPETRY.
Please adhere to and follow through with your own policies as made known to prospective customers. This is the absolute minimum one would expect.
Update: Passing the buck onto Stripe doesn't excuse this. This was NOT made clear at the point at which a deposit was made. Other establishments do better. You can too. Use a different system etc. Don't excuse yourselves.

Risposta di Powerlease
The Powelease team
Katie, Brandon and Tom couldn't have been more helpful. Good service and excellent knowledge throughout the whole purchase.
Great price
Great price, great service from the team. Katie, Brandon, Tom, and Laura were all lovely and made this a very easy transaction.
First class in every way
I would highly recommend Powerlease nothing is too much trouble. brilliant communication, very patient guys , I found them to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above
special thank you to Laura and Katie were exceptionally helpful, professional, friendly and communicative with all aspects of the car purchase
Very pleased with the service I received
Thank you
Quality
Quick, efficient and friendly service. Great car at a good price, thank you to Laura and Katie for making it seamless.
Katy was really lovely helping us out…
Katy was really lovely helping us out with our purchase. She took really good care of us. Amazing service highly recommend it!
Brandon Mehmed was very helpful with…
Brandon Mehmed was very helpful with the full process of buying and understanding an EV car. 5 stars.
Great price on the car I wanted even…
Great price on the car I wanted even taking transporting into account. Always responsive, rang to confirm each step. Very happy with the car. I could not find a better deal
Really very disappointed with the whole action, the transaction didn't happen, I just wasted my time, more than three weeks, I don't have a car
Really very disappointed with the whole action, the transaction didn't happen, I just wasted my time, more than three weeks, I don't have a car,
Really disappointed
Really disappointed. After looking on their website and speaking to Laura’s who confirmed lots of Kia’s in stock for us to look at we arranged viewings for 2 days later. After driving sn hour to get there we discovered the cars I was interested in were not on site. Her knowledge of the stock was terrible. I didn’t feel she cared if we bought a car or not. I was supposed to be driving a car with 8.000 only to be given one 81,000 miles with panels fallen off and it was filthy. She then seemed shocked when I didn’t agree to leave a non refundable deposit or agree to buy the one I was hoping to see without viewing it. My faith in her was rock bottom. She was so vague when the cars I wanted to buy would come I didn’t trust her enough to want to buy a car from them at all. Terrible customer service!!!
Should be a straight 5 great team and…
Should be a straight 5 great team and real customer service I felt like customer happiness was very important to the business such a rarity and extremely appreciated
Thank you 🙏🏻
Excellent service Easy to deal with, would certainly return and recomend
Very good experience purchasing a car from powerlease, First class service, I dealt with both Brandon And Tom, very nice guys, Very easy to deal with, Made the whole process run very smooth, They have a fantastic range of good quality cars for sale well worth a look, I would certainly deal with them again, Thanks Guys
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







