Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... Leggi di più

Valutata 1 stelle su 5

Hopefully you are reading this before your purchase unlike myself. This is a fraudulent website. DO NOT BUY FROM HERE. They take your money, print a fake shipping label, and don’t respond to emails or... Leggi di più

Valutata 2 stelle su 5

Unable to return item that was un-used when it did not fix the issue with the item we purchased it for. The policy not to accept any returns on an item that has been unwrapped seems ridiculous...ho... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The pool vac we bought is so far fantastic, it just goes around pool getting job done leaving bottom if pool nice and clean, our pool gas a few ledges and steps that are a bit tricky for the cleaner b... Leggi di più

Dettagli dell'azienda

  1. Centro benessere
  2. Negozio di mobili

Informazioni fornite da varie fonti esterne

PoolVacParts offers thousands parts that can be used with in or for your pool. PoolVacParts carries not only replacement parts for nearly every pool vacuum, whether above-ground or in-ground, but provides reference material on how to repair and troubleshoot common issues associated with these cleaners from popular brands such as Polaris, Pentair, Aquabot, Hayward, SmartPool and more! With our simple reference guides, we’ve found our customers feel empowered, knowing they can maintain their pools without the help of a technician. What sets PoolVacParts apart from similar online pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, PoolVacParts has four sister-sites that service all other needs amongst the swimming pool industry. InFloorPoolParts which services the in-floor cleaning system market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which carries heater, filter, motor and chlorination parts, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what pool part you are looking for, PoolVacParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives on your doorstep!


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

140 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service at competitive prices

I ordered parts to pretty much rebuild my pool vac entirely. A new vac (Barracuda T5) would have been $325 - $350. By ordering $90 of parts from PoolVacParts.com, and 15 minutes work, my Barracuda is all but brand new!
Fast shipping too. Really, if you own a pool vac, this is the place for you when the sun and chemicals eat the life out of your vac.

12 giugno 2014
Non scritta su invito
Valutata 5 stelle su 5

The type of service I expect - great

The service was very good on both occasions I ordered. On the second time I had input the wrong address on the form. The shipping person at the store made the extra effort to contact me to get the correct address to speed up the delivery. I would use this retailer again and recommend to my friends.

12 giugno 2014
Non scritta su invito
Valutata 5 stelle su 5

This company has GREAT customer service.

I needed a testing kit for for small stream discharge. The one I ordered did not meet the criteria I needed. The employee I spoke with spent time researching and calling Taylor to help me figure out what I needed. I will use this company again and recommend it highly.

12 giugno 2014
Non scritta su invito
Valutata 5 stelle su 5

excellent service with fast shipping

Ordered from and delivered to Brisbane Australia very quickly. The pool cleaner was safely packed and tracked. Staff promptly responded to my enquiry emails.
I would be happy to recommend them.

21 maggio 2014
Non scritta su invito
Valutata 2 stelle su 5

Not able to return un-used item when did not fix the problem.

Unable to return item that was un-used when it did not fix the issue with the item we purchased it for. The policy not to accept any returns on an item that has been unwrapped seems ridiculous...how are you to know if the item you buy will fix the issues if you don't take it out of the package and try it?

Seems to be pretty income oriented & no customer service...pretty good guarantee on getting plenty of money for the products they sell without much concern on getting them back, regardless of why.

14 maggio 2014
Non scritta su invito
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Risposta di PoolVacParts.com

Ms. Jones,

Thank you for your review.

Unfortunately once an Electronic item has been installed in your pool, it can no longer be returned.

We'd be happy to help troubleshoot your robotic cleaner issue, and find the parts you need to replace. I would also like to extend an offer to sell you these additional parts at our cost, to offset the loss of the item you already purchased.

Please let us know.

Thank you,

Jeremy Lilly
AZ Pool Supplies, Inc.

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