I'd been looking at these particular light fittings for a while, but at over £100 each and needing two, they were way too expensive. Then I found them on the Poole Lighting Factory Shop for £45 each... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Prior to ordering had a query on sizes of a glass lamp shade. Email sent and response was both timely (almost by return!) and helpful. Ordering process / website was very easy to navigate. Postage... Leggi di più
L'azienda ha risposto
The best customer service I have experienced in a long time. Ordered some lights and unfortunately one glass shade was broken. Emailed them and got a reply within the hour and a new piece was sent and... Leggi di più
L'azienda ha risposto
As described, good product, great colours, looks lovely in kitchen & dining room. Posted quickly, well packed, best price I could find.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per l'illuminazione
- Fornitore di lampadine
- Grossista di articoli per l'illuminazione
Scritti dall'azienda
Poole Lighting is the UK’s leading supplier of domestic lighting. Designed with passion in the UK and ethically sourced throughout the world, you will find our products in the UK’s best high street and internet retailers. Typically, our product is retailed by our customers using their own brands but we also have over 75 years of experience with our own specialist lighting brands of Endon, Interiors 1900 and Saxby. 28 years ago we opened The Factory Shop in the middle of beautiful Poole in Dorset. We are proud to bring you fantastic end of line products that are no longer available on the high street at incredibly low prices. We are open 6 days a week Sunday to Friday and you can also visit us online WWW.POOLELIGHTINGFACTORYSHOP.COM where you can buy direct with confidence and as well as your statutory rights all of our product is guaranteed by us from 12 months plus. Ricky Nash Customer Manager
Changed your mind? No problem.
Scritti dall'azienda
- Our goodwill refund policy does not affect your statutory rights under the Consumer Rights Act or other applicable legislation.
- Our 'Goodwill' refund or exchange policy means you can return an item with a valid order summary document within 28 days of receipt. Our goodwill policy applies where there is no statutory right to a refund or exchange under the Regulations or otherwise. For a refund or exchange under our goodwill policy, items must be unused, returned in the original packaging and in a re-saleable condition. Delivery charges will not be refunded.
Free Delivery
UK for orders over £100
Free delivery on orders over £100 to mainland UK (Excluding Highland Scotland, Northern Ireland and Isle of Wight)
Not spending £100? Delivery costs £6.50 - next working day. Max Weight 50Kilos
Informazioni di contatto
9 Cabot Lane , BH177BY, Poole, Regno Unito
- 01202690945
- Online@poolelighting.com
- www.poolelightingfactoryshop.com
4,8
Eccellente
546 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service
Great service, ordered on a Sunday, delivered on Tuesday .
Light looks a million dollars 👍🏻
8 marzo 2026
Risposta di Poole Lighting Factory Shop
Thank you for your review
Good value pendant light
Good value pendant light. Quality fine. Colour not really what I expected (can be altered quite easily), and separate light bulb smaller than expected.
Well packed and quick delivery.
6 marzo 2026
Risposta di Poole Lighting Factory Shop
Thank you for your review.
Risposta di Poole Lighting Factory Shop
Thank you for your kind review!
Risposta di Poole Lighting Factory Shop
thank you for your review
Good products very good prices and a…
Good products very good prices and a first class service
26 febbraio 2026
Risposta di Poole Lighting Factory Shop
thank you for your review
Could not be happier with the lamp or…
Could not be happier with the lamp or the service, would definitely purchase again and would highly recommend!
25 febbraio 2026
Risposta di Poole Lighting Factory Shop
thank you for your review
Exactly what I was looking for.
Easy to find what I wanted at a good price. Prompt delivery and very happy with floor lamp.
22 febbraio 2026
Risposta di Poole Lighting Factory Shop
Thank you for your kind review
Unbelievable quality
22 febbraio 2026
Risposta di Poole Lighting Factory Shop
Thank you for your review
Great product at fantastic price…
Great product at fantastic price delivered within 2 days.
22 febbraio 2026
Risposta di Poole Lighting Factory Shop
Thank you for your review
Really happy with the price of this…
Really happy with the price of this light, fast delivery and packaged well
21 febbraio 2026
Risposta di Poole Lighting Factory Shop
Thank you for your review!
We have damaged fixtures and expected…
We have damaged fixtures and expected to pay for its return!
9 febbraio 2026
Risposta di Poole Lighting Factory Shop
Good afternoon Adi. You are not expected to pay for the return of the faulty light. We have emailed you asking for your availability for the collection we would like to arrange. The only time you would be asked to pay is if it was a change of mind return, not when there is an issue with your light. Kind regards Maja
Fantastic value
Came across this company by chance whilst searching for lighting online. The lights I purchased were current stock in a national chain but my light was a fraction of the cost from Poole lighting . Ordering was very easy and I was kept informed via email about delivery. Arrived well packed in a timely manner. Would highly recommend.*****
3 febbraio 2026
Risposta di Poole Lighting Factory Shop
Thank you for your kind review, we really appreciate it!
Much more affordable than other…
Much more affordable than other suppliers I looked at
8 febbraio 2026
Risposta di Poole Lighting Factory Shop
Thank you for your kind review!
Risposta di Poole Lighting Factory Shop
Thank you for your review, we really appreciate it.
Fantastic customer service from Neil…
Fantastic customer service from Neil and Maja - replacement part acquired for a light and sent out to me very quickly with minimal hassle! Thank you I am very appreciative
4 febbraio 2026
Non scritta su invito
Risposta di Poole Lighting Factory Shop
Thank you so much for your kind review! we really appreciate it.
Really quick and efficient great…
Really quick and efficient great company to deal with
29 gennaio 2026
Risposta di Poole Lighting Factory Shop
Thank you for your review!
Risposta di Poole Lighting Factory Shop
Thank you for your review.
Really classy light and excellent customer service.
Found this light online from Poole. Much better value than else where. The courier failed to deliver according to the tracker but Poole immediately resolved this issue. Communication was 100%.
27 gennaio 2026
Risposta di Poole Lighting Factory Shop
Thank you for your kind review.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.