Policywave Recensioni 

So very helpful nothing was to much trouble. Every part of the process was extremely easy

Helpful and friendly advice

Unlike many insurance companies, they found a quote cheaper than last year which was definitely a relief to see. However once the quote had been delivered with several different options on how to proceed, I received at least 10 phone calls from the customer team, all leaving voicemails asking if I could call them about renewal. It felt like it was bordering on harassment. I understand they are chasing business but that level of chasing is completely unnecessary when there are several options already available for payment in the renewal email.

Great renewal price.
Never had any issues with this company, all info there for me to look over.
Customer service easily accessed.

As an ADI, I highly value clear communication and reliable policies. Having been a happy customer with Policy Wave for two excellent years previously, returning reminded me why their service is unmatched—they truly go out of their way to help you.
I recently faced a major hurdle with my current insurer, who imposed strict and rigid restrictions preventing my husband from driving until he held his license for 5 years. When I explained this dilemma to Jayden Grant, he went above and beyond. Not only did he secure a cheaper quotation that beat my current insurer's price, but he also explained that Policy Wave’s terms are much more flexible, requiring only a 1-year license holding for social, domestic, and pleasure use.

The customer service was outstanding. As a working mum, multitasking is a given, and when my baby started crying mid-call, Jayden was remarkably patient, calm, and understanding, giving me the time I needed to tend to her. I am absolutely delighted to be back with Policy Wave!

perfect customer service

Great customer satisfaction and communication skills.

Helpful staff reasonable price and very good service strongly recommended

Good price and helpful staff

Excellent communication, Simple payment process

Easy to communicate and good price. 100% recommend 👌

Excellent customer service. They got in touch with me nearly three weeks in advance to renew my policy, offering a very fair price.

They got my information wrong then when they finally got my information right they said they couldn't insure me so I had to pay nearly £100.00 to cancel my policy! Unbelievable! Think twice with this company! Avoid at all cost!

Good communication and cheaper than all the others, I did phone about 20😂

Very helpful and knowledgeable about the policy

My renewal notification which is normally sent by PW prior to my renewal wasn’t sent this year due to an administration blip which has now been resolved!!
As a result renewal day landed and a 10 min call to PW and I’m insured at a very competitive rate once more for the coming year!
Call handler very polite and obviously knew his product and more than happy to help and make sure my renewal notification will be sent for sure in 27!
Thanks again!
IW

They send me my renewal price a fair few weeks before renewal. When I got quotes elsewhere they initially didn't care... Took up untill 48hrs before renewal time for them to pretty much price match my other quotes. So then I was happy to renew although I felt I'd be mucked about for 3weeks.

I got the best deal...too into count that this is my second vehicle insured with you guys...also very friendly staff....

Always helpful, efficient and professional