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Policywave Recensioni 209

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Stuart Thomas, the only thing that disappoints me is I can only award you five stars, you deserve more. You sir are a Legend, you listen, you answer directly and informatively and you have a relaxing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Owen Mule at Policywave gave us an outstanding service by providing the best quote all round, amending any ammendments and provided a policy which included everything we required. He was very well tra... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Prompt at answering the phone. Courteous and very patient. Cheaper than any other quote for same cover. Happy to refer to me by first name. Reminders for returning proof of NCB and ADI Badge which... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The waiting time for phones to be answered is way too long and sometimes the phone hangs up then you have to go through the process all over again

L'azienda ha risposto

Dettagli dell'azienda

  1. Finanza e assicurazioni

Scritti dall'azienda

Policywave offers a range of affordable Insurance Services with benefits and savings for new and experienced drivers. Contact us now.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

209 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Stuart is a star

Stuart was a star, beltin personality & someone that made me feel like they wanted my business. (& he laughed at my crap dad jokes). A credit to the company & whoever gave him the job. Oh, & knocked a few hundred quid off my previous insurance company's renewal quote😁

12 febbraio 2026
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Risposta di Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Will feed it back. Thanks for your support!

Valutata 5 stelle su 5

Great service with competitive premiums

Very helpful, friendly customer service staff. Made everything smooth and easy. Nothing was too much trouble. Excellent service and very competitive premiums.

12 febbraio 2026
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Risposta di Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Valutata 1 stelle su 5

AI telephone call? Really?

I really do not like AI telephone calls. Whilst they might work for you as a company, for the client they are extremely impersonal, rigid in what they can do, and very, very time consuming! If it hadn’t been the fact that Policywave was the most competitive insurer by far this year it would have dissuaded me from going with them. I sincerely hope that AI calls is not the way forward.

11 febbraio 2026
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Risposta di Policywave

Good Evening Alison, Thanks for your feedback. The AI part of our business is a very small percentage and an even smaller amount is used to actually speak to our clients. What it does enable us to do is streamline our business and as a result pass thse savings onto our clients, hence our very competitive rate. Rest assured if you have any queries, need to make any changes or make a claim you will be speaking to a real customer service agent. Great to have you on board with us, Thank you for your suppport and I wish you a safe years driving! Rob

Valutata 5 stelle su 5

Reliable and efficient service

Reliable and efficient service, customer service team always friendly and well informed making business with you easy.

11 febbraio 2026
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Risposta di Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Valutata 5 stelle su 5

Always professional

10 febbraio 2026
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Risposta di Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Valutata 5 stelle su 5

Great service

Great service

3 febbraio 2026
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Risposta di Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Valutata 5 stelle su 5

Renewal went like a breeze

Renewal went like a breeze. Very efficiently dealt with.

5 febbraio 2026
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Risposta di Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Valutata 5 stelle su 5

Fabio has gone above & beyond ⭐️⭐️⭐️⭐️⭐️

Fabio has gone above & beyond ⭐️⭐️⭐️⭐️⭐️

I had a major issue with my No Claims Bonus caused by a previous insurer who incorrectly mirrored my policy instead of allowing my NCB to accrue year on year.

Fabio was absolutely outstanding throughout the entire process. He showed exceptional customer service, kept me informed at every stage, and went above and beyond by liaising continuously with both the insurer and my previous provider to get the issue resolved.

What could have been an incredibly stressful situation was handled professionally, patiently, and with genuine care. Fabio’s persistence and support made a huge difference.

A massive thank you to Fabio — a real credit to Policywave.

6 febbraio 2026
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Risposta di Policywave

Thanks for the feedback, Great to hear you had such a positive experience. We will pass this on. Thanks for your support!

Valutata 5 stelle su 5

5 STARS YUSUF NAZIR

Where do I start! I’ve been getting my driving instructor tuition policy from policywave! For multiple years now the service by Yusuf Nazir absolutely epic from start to finish. Polite, respectful and makes gain insurance easier than what he looks like. I have recommended several driving instructors to this company and this individual specifically himself and they all have the same thing to say about him. He’s an absolute legend. He’s a great asset to the company. And I hope the company realises that. Keep up the hard work. Regards, Dan

3 febbraio 2026
Non scritta su invito
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Risposta di Policywave

Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!

Come funziona Trustpilot

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