Polanitravel Recensioni 

245
TrustScore 4 su 5

3,8

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Wasn't allowed to board return as missed second segment of flight due to sickness. Wanted more funds for new ticket, had to cross zone subject to war. Adamant of £10-30 refund - won't justify reaso... Leggi di più

Valutata 5 stelle su 5

FIRST TIME PURCHASING A TICKET THROUGH A THIRD PARTY- EVEYRTHING WAS QUICK AND RECEIVED CONFIRMATION INSTANTLY. HOWEVER, MY CONTACT DETAILS AND SECURITY INFO WAS NOT PASSED ONTO THE AIRLINE. CALLED T... Leggi di più

Valutata 5 stelle su 5

Spoke to Kamal at Flight Catchers. He was so professional, polite and helpful. Booked my flight in no time and quickly sent me all the paperwork.He fully explained the process required and completed... Leggi di più

Valutata 5 stelle su 5

It’s was great experience. Mr qamar iqbal really greatest person he’s very respectful great full and helpful officer. He makes great and very reasonable deal for me I’m thankful to him. Allah alw... Leggi di più


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

245 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(245)

117 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I received brilliant customer service…

I received brilliant customer service from them. They were very professional and resolved my query immediately. What I really appreciated was that shortly after booking my flight, someone called to check if I needed extra luggage at the lowest rate before they issued the ticket.

Overall, the service was excellent, and I will definitely book with them again.

Thank you, Team!

8 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service from Mughal

Excellent service from Mughal, patient also reliable and prompt
It was my first time booking flights with Flightcatchers.com via Skyscanner for my whole family. Unfortunately I had issues with my payment card. Mughal the advisor who called me straight away and informed me of this issue and helped rectify the issue safely and securely. The customer service was highly commendable and prompt. Also direct and quick response to my phone calls. Thank you for your help and I definitely look forward to book again and recommend to family.

19 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I have booked tickets with flight…

I have booked tickets with flight catchers many times and again I had another good experience with their team. Very easy and friendly to speak with. Thank you Najam for all your help and patience. You are great at your job. Many thanks

4 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Hassle free, great service.

I'm a repeat customer to Polani Travel and I like their hassle-free way of booking with no hidden fees that other travel agents tend to sneak into payments.
The only problem I had booking today was with my bank but a promptly answered call to Polani and my problem was quickly resolved by Najam.
I wouldn't hesitate to book with them again.

4 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

FIRST TIME PURCHASING A TICKET THROUGH…

FIRST TIME PURCHASING A TICKET THROUGH A THIRD PARTY- EVEYRTHING WAS QUICK AND RECEIVED CONFIRMATION INSTANTLY. HOWEVER, MY CONTACT DETAILS AND SECURITY INFO WAS NOT PASSED ONTO THE AIRLINE. CALLED THE FLIGHTCATHERS, ZERO WAITING TIME, KINDEST REPRESENTATIVE -NAJAM-RESOLVED MY QUERY. CALLED BACK TO CONFIRM AND ADVISED ON WHAT TO DO NEXT. JUST CHECKED WITH THE AIRLINE EVERYTHING IS DONE. IT TOOK LESS THAN 30 MINUTES.
WILL NOT HESITATE TO REBOOK THROUGH THEM.

3 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I looked the flight on the website and…

I looked the flight on the website and called to enquire about cancellations and other terms and conditions. I spoke with Saif and he was really helpful, thorough and explained everything with patience. I even needed time to think about the flight and he was polite and called me back on given time. Highly recommend Saif for great customer service.

30 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Aliyan and Kashan at Polani Travel

Found the flights I needed via Skyscanner yet I was looking to use 2 credit cards to pay this travel. Both Aliyan and Kashan supported me in this journey with patience, understanding and gave me the confidence I can trust that all will be well and will be sorted.
Thank you for the excellent and greta service.
Highly recommended.

30 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Saif at Polani Travel

I spoke with Saif at Polani travel, I got a great deal for flights that was perfect for my timings and stopover.

Saif was very patient and searched the best tickets that catered towards my needs.

Highly recommended.

29 novembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Overall good company, just need to stick to the times they advocate

I booked my tickets with Adil, who was very helpful over the phone answered all my questions and had my tickets/payments sorted in no time.
I then spoke to sharukh about my seat reservations, which he kindly helped me with. although good job I checked my email (seat reservation) throughly, while he was still on the phone and spotted there was an error with the seat numbers, and this was rectified. I was told my E tickets would arrive within 30-40 mins. However couple of hours later still no sign of tickets.. called them and they passed me from one person to the next, Each telling me something different and eventually the tickets arrived the next day. If it wasn’t for this hold up it would have been 5*.

20 novembre 2024
Non scritta su invito

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