Great products and very helpful staff. The modest score is based on the very high delivery cost. Yes is live on a Scotish island but then freight rates charged are the road tariff equivalent by law.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Needed to delay shipment a few weeks until a specific date and this was handled without a problem. Crates arrived as scheduled and were deliverd right to the door. While a couple crates were damaged... Leggi di più
We have ordered a few times from Plastor and always receive a top service. Friendly, helpful professionals. Website easy to navigate, prices are good and ordering is simple with a fast delivery.
If you order at the weekend, it won't get picked up until the Monday at 8am fyi. Also when you order, they get back to you with the delivery cost and once you accept, they then create an invoice and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Plastor is one of the UK's leading suppliers of heavy duty plastic containers, boxes, crates and storage equipment. As well as great products and prices, Plastor provides valuable advice to large and small companies across all industry sectors. Need your plastic storage boxes, crates and containers fast? Don't worry, Plastor holds large stocks of popular products ready for immediate dispatch.
Informazioni di contatto
Unit 10, The Courtyard, Eastern Road, RG12 2XB, Bracknell, Regno Unito
- 01628 829800
- sales@plastor.co.uk
- www.plastor.co.uk
4,5
Eccellente
98 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent product and delivery
Excellent product and delivery, although day of delivery would be good to know in advance
19 novembre 2020
Risposta di Plastor Limited
Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)
Still waiting for goods to be delivered…
Still waiting for goods to be delivered after being advise delivery 2 days, 7 days ago
19 novembre 2020
Risposta di Plastor Limited
Dear David,
I am very sorry to hear your containers haven't arrived - I find this rather strange indeed. As your review has come through late in the day I will have to find out more tomorrow, but please feel rest assured that I am now contacting my colleagues to find out what the situation is and we will get straight back to you. As long as these were in stock at the time they should have most definitely been with you now. However, if they weren't in stock then you should have been informed anyway (I can currently see available stock for your product of choice). This may also be a courier issue - if so we will contact them.
Once again, we are very sorry that this has happened with your order.
Please feel free to contact us if you would like to discuss sooner!
Kind regards
Neil Harris
Marketing Manager
Very efficient thanks
19 novembre 2020
Risposta di Plastor Limited
Dear Simon,
Thank you for your great review and for your order, it is very much appreciated! We are glad to see you were pleased with our service and we hope to hear again from you soon.
All the best
Plastor Limited
very professional service
very professional service, from the purchase to the delivery. very good customer service always ready and fast in the answers
16 novembre 2020
Risposta di Plastor Limited
Dear Mattia,
Thank you for your great review and for your order, it is very much appreciated.
Please do not hesitate to contact us if you need anything in the future.
We look forward to hearing from you again.
Plastor Limited
Plastor is a great company to do business with!
Plastor is a great company to do business with! They are local to us and the products we purchase from them are manufactured right here in the UK, which is a big bonus for us. We have always found their customer service to be of the highest standard and the delivery times are super fast and super efficient. We give them 5 stars without hesitation.
Gwen Powell
Founder & CEO
CleanConscience
13 novembre 2020
Non scritta su invito
Risposta di Plastor Limited
Dear Gwen,
Thank you so much for your great review. It has been an absolute pleasure doing business with CleanConscience. Keep up the fantastic work you do!!
We look forward to hearing from you.
Plastor Limited
Our order arrived very quickly and was…
Our order arrived very quickly and was exactly as we expected from Plastor as we have bought from them before. Good quality, solid trays with speedy delivery, excellent.
12 novembre 2020
Risposta di Plastor Limited
Dear Charlotte,
Thank you for your great review and for you orders, it is very much appreciated.
We love hearing from our happy customers and we look forward to hearing from you in the future.
Plastor Limited
Very helpful staff!
There was lots of confusion and changes to my order as a couple of items were out of stock and I changed my mind on what I was going to do, but the staff were brilliant and chopped and changed the order for me, by phone and email until I was completely happy. The items arrived this morning and are all perfect.
12 novembre 2020
Risposta di Plastor Limited
Dear Claire,
Thank you for your great review!
We are sorry if there was any initial confusion - even though most would think boxes are a simple product, the storing and shipping of these bulky items is not so simple. The beauty however of boxes and buying from Plastor is we have loads of alternatives and options. Plus most customers get to speak to us which allows us to get them the right product, at the right price, in time. Sometimes this means we can even save customers money by offering a cheaper alternative.
We hope to hear from you again soon!
All the best
Plastor Limited
Online order ..delivered earlier than…
Online order ..delivered earlier than expected
12 novembre 2020
Risposta di Plastor Limited
Thank you for your great review and order, Jeff! We are glad to hear you are pleased.
We hope to hear from you again!
Plastor Limited
Excellent service!!!
Excellent service!!!
User friendly website, quick and easy payment, fast delivery from the UK to Ireland.
Good job!!
12 novembre 2020
Risposta di Plastor Limited
Thank you for your order and great review, Stephen!
We are pleased to hear you were happy with our service and that the goods arrived safely to you in Ireland!!
All the best
Plastor Limited
Brilliant company with great products…
Brilliant company with great products and services - Customer service was excellent, goods delivered on time and at a fair price.
12 novembre 2020
Non scritta su invito
Gigantic Hidden delivery charges
Plaster advertised a wheelie bin for £25 plus vat.
Most competitors want around £50 inclusive.
I had to give all my personal details and place the order and still couldn’t get delivery charges.next day I was told it’s £25 plus vat.
So total is £60.
What a sham to attract customers.
2 luglio 2020
Non scritta su invito
Risposta di Plastor Limited
Dear Martin,
I am sorry to read you were dissatisfied with how we quote shipping. I must stress that there is ZERO level of sham to the way we do business by quoting the shipping costs after the products have been submitted via our no obligation order form. We actually make customers aware of this via numerous messages throughout our website and also ensure it's mentioned just before they press the submit button.
Why can't we quote shipping during the online cart process? Plastic boxes, bins, tanks etc are very large/bulky products (in fact most couriers will not deliver them and those that do tend to have surcharges for residential address) and most of our customers are businesses who purchase in bulk or multiple products. Our website, like our closest competitors (many that operate online in the same way), cannot work out the shipping fairly and we would end up overcharging customers. For example, your bins - we can ship up to 4 wheelie for the same shipping price as 1. If you ordered smaller boxes we can put them inside the bin and save you even more money on your shipping. Order more and we can put mixed products on a pallet - especially if some of the goods nest inside one another - there's no way a website is smart enough to work these cost savings out.
We are also very competitively priced, sure it may be possible to find some similar products that may be cheaper elsewhere but on the whole we are a very competitively priced. We also have very many happy returning customers and our customer service is exceptional.
If you need any storage products in the future I do hope that you feel you can give us another try.
Regards
Neil Harris
Marketing Manager
Poor Service.
22 novembre 2018
Non scritta su invito
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