Planet X Recensioni 14.920

I put an order in for a pair of long bib tights on the 8th November, no communication and needed to chase the order. Reply was an issue at the port. Advertised but no mention when ordered that these were unavailable was given an answer they would be delayed a week. Still no communication since. Check tonight 25th November and still not dispatched. Shockingly poor communication and service. Do not buy from this firm

I have been buying Planet X stuff for years and am still impressed with the high quality, low price kit.

I haven’t received my order or any information regarding it.
One item was supposedly in stock while the other was pre-order.

This is the fifth pair of these riding knickers I've bought. I can't get over the quality of their gear and the price too. Even with this stupid tariff sham going on the shipping is worth it.

Great torch at an unbelievable price, Fast delivery and great service.

From browsing the website to delivery of my bike it was a totally pain free experience, brilliant correspondence, keeping me up to date with build dates etc. And what a bike!!! very happy with it.

Went in to look at some gravel and mountain bikes. Everyone I spoke to was helpful, answered all my (probably daft) questions, went through all the pros and cons of the bikes, gears etc.
Decided on a gravel bike. 12 days later pickec it up, again brilliant service, they had built it to my preferred specs, added any extra bits I had purchased and adjusted it to fit me. Lots of advice for the first ride.
Bike is frankly amazing. Early days still but absolutely love it. Cannot recommend them enough.

Great company and super customer service

Shipped quickly, even over a bank holiday weekend.

This was the best price for GT85 I found with an extensive search on the web. Delivery was swift. Definitely recommend.

Always great products.

Bought a pair of trousers for my son in November 2024. After wearing them twice the seam around the pocket came away. Messaged Planet X and they said they would arrange a replacement; then told not available until August; didn't hear anything in August - eventually not available until end of September but offered a refund. Accepted this but heard nothing in response and had no reply to emails since.

All good thanks.

Good price
Fast shipping

Turned up on time and was what I was expecting!

Excellent service ,prompt delivery

Delivery was in 3 days as opposed to the quoted 4 days.

Delivery was prompt and gloves and 3/4 shorts were good quality but got spray was leaking maybe damaged in transit.

Great prices when the (frequent) sales are on. Reasonably priced quick delivery. I've been shopping with Planet X for about 15 years now and will continue to do so.

I would give 5 stars as it was easy to order and the delivery was quicker than expected