pinkhoney.co.uk Recensioni 

178
•
TrustScore 3.5 su 5

3,6

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have bought back in April the brow detailer Ebony shade just to realise that the colour that they advertised in their website doesn't match at all with the one they have sent. The Ebony shade was l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

5 star products with 5 star service!! I can’t thank the team enough for all the help theyve given me and so efficiently. I had a slight issue with my order so I emailed the team late Friday night, t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I genuinely love this brand, their products are unmatched! Their Brow Fluff is the best brow product I’ve ever tried for my super stubborn brows, and their lip liners are incredible, so creamy and... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(178)

36 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Ordered the lip pencil,lipstick and…

Ordered the lip pencil,lipstick and gloss and oh what rubbish!!! The quality is like children’s make up ! Asked if I could return it and they said no because I had opened it !!! How could you see the quality of the make up without opening it ? Not happy

18 ottobre 2025
Non scritta su invito
Valutata 4 stelle su 5

Updated review


A couple of items were missing from my order. However, when I did manage to contact them, it was quickly rectified. Lip liner is lovely, soft and creamy, not scratchy like others can be.

11 ottobre 2025
Non scritta su invito
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Risposta di pinkhoney.co.uk

Hi Heather, thanks for your review. We really appreciate it! Enjoy your items!

Valutata 5 stelle su 5

Honestly such good brow gel

Honestly such good brow gel! Lovely packaging too. Not often I leave reviews but I will deffo shop again :) so affordable compared to the usual high end brands I buy… and better!

Constructive criticism- maybe a discount for next order in the box ☺️

24 settembre 2025
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Risposta di pinkhoney.co.uk

Hi Sophie,

Thank you for your review and feedback! I'll definitely relay the discount idea to the relevant team - I think this would be great.

Thanks again and enjoy your goodies!

Valutata 5 stelle su 5

Love the products!

Love the products!! Very girly& quirky!!!
Nicely packaged too!!

24 settembre 2025
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Risposta di pinkhoney.co.uk

Hi Joanne,

Thank you for your review! We really appreciate it - enjoy your new products!

Valutata 5 stelle su 5

Very happy with delivery time and my…

Very happy with delivery time and my order. I ordered lip liner, lipstick, lip glaze and cream blush. It was sent quickly and arrived 2 days later. Beautifully packaged products, so cute! And the make up is good quality and exactly as advertised. Great price and lovely products, I would definitely recommend Pink Honey.

8 ottobre 2025
Non scritta su invito
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Risposta di pinkhoney.co.uk

Hi Charlotte,
We're so glad you love your products! Thank you for your lovely review!

Valutata 1 stelle su 5

SCAM DO NOT ORDER FROM HERE

SCAM DO NOT ORDER FROM HERE !Ordered a few things and didn’t receive 2 items so emailed and got told they have sent me the 2 items out which was over 2 weeks ago ( lip liner shade smooch and lip gloss shade kisses ) asked about an update and have been ignored so clearly have been lied to order number #186604 ( will take this review down as soon as I receive my products or a refund)

4 settembre 2025
Non scritta su invito
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Risposta di pinkhoney.co.uk

Hi Amelia, I've just looked into this for you and can see the order was delivered with an image of a proof of postage. I will get this raised with customer service immediately and get this tracking link sent over so you have full visibility on the tracking and proof of postage. Many thanks,

Valutata 1 stelle su 5

Order #188761

Order #188761
I have contacted you several times to request that you send me a parcel tracking number.
Unfortunately, my messages to your email address have gone unanswered:

Order #188761 Send me a parcel tracking link!

10 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

My experience is i love this brand…

My experience is i love this brand because it has beautiful shades of lip products and bronzers & others too that make my day happier always🤍

26 agosto 2025
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Risposta di pinkhoney.co.uk

Hi Hafsah, thank you for your kind review. We're so glad your pleased with your products!

Valutata 5 stelle su 5

Love the products

Love the products and fast delivery
Bought a gift for a friend and they loved it.

26 agosto 2025
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Risposta di pinkhoney.co.uk

Hi Kate, we're so glad your friend loves their items - the perfect gift!

Valutata 5 stelle su 5

Great products

Accidentally came across this brand. Absolutely love the products especially the lip liners. Fast delivery. Thank you

26 agosto 2025
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Risposta di pinkhoney.co.uk

You're welcome! Thank you for taking the time to leave a review.

Valutata 5 stelle su 5

Products never disappoint!

Products never disappoint! Im loving the new packaging and obsessed with my products 💕💕

30 agosto 2025
Non scritta su invito
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Risposta di pinkhoney.co.uk

Hi Jade, thank you for your review! We're so glad you love!

Valutata 5 stelle su 5

A Really lovely lipstick

A Really lovely lipstick, gorgeous finish and texture, I’m a bridal make
Up artist and I love the lipsticks and glosses in my kit they are always a really popular choice for my brides.

25 luglio 2025
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Risposta di pinkhoney.co.uk

Thank you for your kind review! We're so glad you love your products!

Valutata 1 stelle su 5

Awful communication

Awful communication, one product was missing and now my emails and social media messages are being ignored.

11 luglio 2025
Non scritta su invito
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Risposta di pinkhoney.co.uk

Hi Kelly,

I'm really sorry to hear this. Please could you add your order number and I can get this raised internally immediately.

Thanks,

Valutata 1 stelle su 5

Scam

Ordered items over a month ago, haven't arrived and no response from several attempts to contact customer service. Scam. Avoid.

1 luglio 2025
Non scritta su invito
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Risposta di pinkhoney.co.uk

Hi Kathleen,
We're so sorry to hear you've had issues. Please can you provide us with some further info regarding your order and I can get this resolved for you immediately. Please provide information regarding the platform you placed the order on and the order number.
Many thanks,
PH

Valutata 1 stelle su 5

Really bad customer service I’ve been…

Really bad customer service I’ve been waiting for my order for over 3 weeks now and no one is getting back to me they said it’s been delivered and it’s not !

11 giugno 2025
Non scritta su invito
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Risposta di pinkhoney.co.uk

Hi Ellie, I'm so sorry to hear you've been having issues. Please could you confirm your order number and I'll raise this immediately.

Thanks,

Valutata 1 stelle su 5

Very poor customer service!

Sent emails regarding a return as the lipsticks I ordered were not like the photo shown and have had no response to any of my emails will not be ordering again or recommending.

13 giugno 2025
Non scritta su invito
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Risposta di pinkhoney.co.uk

Hi Jane,

We're sorry to hear you've struggled to get in contact with our team. Please could I confirm the help email is help@pinkhoney.co.uk - if this is the email you are reaching out to, please could you reply to this with your order number and I will look into this directly for you.

Many thanks,

Valutata 1 stelle su 5

BROW FLUFF ALLERGIC REACTION

Ordered 3 times, only 2 turned up, had to email 6 times before someone replied to me, no phone number to contact and was not able to message on tiktok/instagram, so just had to wait. They eventually replied and sent a replacement, which I then ended up having a massive allergic reaction to. FYI - I have the least sensitive skin!! I can put absolutely anything on my skin and it’s perfect, something in this must be harmful to skin and I am now left with red/itchy/very sore brows after using product for 2 weeks. Unhappy.

14 giugno 2025
Non scritta su invito
Valutata 3 stelle su 5

I ordered 2 of the discounted boxes…

I ordered 2 of the discounted boxes thinking I’d get some things different I ordered 1 light 1 medium but got the exact same stuff just different shades the ad is very misleading makes you think your getting the bronzing fluids

27 maggio 2025
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Risposta di pinkhoney.co.uk

Hi Edel,

Thank you for your feedback. I’m really sorry to hear that you were disappointed with your order.

Please note that our mystery boxes are designed to be a surprise experience, and because of that, no specific items are guaranteed. While we do our best to include a variety of products in each box, the contents will vary and duplicates may occur, especially if multiple orders are placed, as these are not always flagged together in our packing system.

Regarding the bronzing fluids, we always aim to include a balanced mix of products tailored to the shade range selected. However, at the time of packing, we were out of stock of the corresponding bronzing fluid shades for the 'light' and 'medium' ranges. We understand how frustrating this can be.

We’re always working to improve the experience for our customers and value your feedback greatly.

Many thanks, PH

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