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John Pickard established the company in 1982, Pickard Hardware has grown to be one of the countries leading distributors of specialised hardware products. Pickard's have come along way since our humble beginnings in an old derelict mill near the town centre of Keighley in West Yorkshire. On the turn of the century we bought a piece of land and built a purpose made luxury warehouse situated on the A650, Keighley's link to the rest of the country. At Pickard Hardware we strive to keep up to date with the trades ever changing needs and in the past have been pioneers in the distribution of many products which at the time had only been utilised in the PVCu market and on the continent. One of our main strengths is our ability to supply and simplify with a competent product knowledge, hardware which in the past has almost been unattainable and this along with our ever improving customer satisfaction record has led to national and in a few cases worldwide recognition as being the place to call for all your joinery needs.
Airedale Road, BD21 4LW, Keighley, Regno Unito
4,4
11 recensioni
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Small order - but made no difference. Superb service, great communications - this is an ace company and would use again without any hesitation.
Risposta di Pickard Hardware Ltd
Many thanks A C, glad we could be of assistance!
I was looking for Multipoint window gears that were not listed on the website. The sales person (James) contacted the manufacturer in the UK and got all necessary literature for me to verify parts to order. This product was being shipped to the USA. From initial contact to receiving the product took less than 2 weeks. They also took Paypal as payment. 48 years selling door hardware, this was one of the smoothest transactions ever. After this transaction, any hardware I need to order from Europe will be placed through Pickard Hardware.
Never actually been into the actual warehouse area before,and wow, what a range. Very impressed by their stock, and even though we arrived not long before closing they were extremely helpful. Serina sussed what we needed offered alternatives where necessary. Well worth a visit.
Risposta di Pickard Hardware Ltd
Many thanks Stephen, glad we could be of assistance!
Great place, great staff and a credit to keighley. Helpful is not the right word. The staff go beyond that. You can get expensive, or budget no problems. And you can get a bacon butties as well.
Risposta di Pickard Hardware Ltd
We can't claim credit for the butties, but thank you & glad we could be of assistance!
A great experience, had all the hardware I required and the staff were extremely helpful, would highly recommend
Risposta di Pickard Hardware Ltd
Many thanks Billy, glad we could be of assistance!
Great customer service, lots of different items to choose from. My to place for hardware
Risposta di Pickard Hardware Ltd
Much appreciated Rob, we aim to please!
Top quality service and products, I’ve used many times before and will many times again.
Risposta di Pickard Hardware Ltd
Many thanks Scala, much appreciated!
I have been using Pickards for well over a decade now, a very knowledgeable team, always had what I’ve needed even when I don’t know exactly what that may be, the staff have been there to point me in the right direction.
Risposta di Pickard Hardware Ltd
Much appreciated Ricky, glad we could be of assistance!
Excellent company been using Pickard’s for years always great service and hardware would highly recommend this company
Risposta di Pickard Hardware Ltd
Much appreciated John, we aim to please!
I love this place! The sales team are always very friendly and helpful and they have a huge range of products available. It's like an Aladdin's Cave in their Keighley warehouse, which you are allowed to browse! I'm now a regular customer and always recommend Pickard to friends and family.
Risposta di Pickard Hardware Ltd
Many thanks Helena, not the first time we've been called this!
Purchased an aluminium door sill online. It was delivered next morning (approx 24 hours after ordering). Very well packaged (2 wooden strips taped to the sill to prevent it being bent in transit).
The only thing I would have liked is to have an email saying when item was dispatched, mentioning courier company so I could have tracked package (if that was an option).
Risposta di Pickard Hardware Ltd
Good morning Adam, we're new to TrustPilot so apologies for not replying sooner.
Many thanks for your feedback, we now have despatch & out for delivery email notifications available with our carrier which include tracking details.
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