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Scopri cosa dicono le persone

Valutata 1 stelle su 5

They offer great deals but good luck ever getting your phone or free gifts. Both myself and partner purchased upgrades through phones 4 u myself 2 months ago and partner 4 weeks and we are both still... Leggi di più

Valutata 5 stelle su 5

I was particularly impressed with the 24 hr turnaround and also the friendly nature of the gentleman who helped us

Valutata 5 stelle su 5

I decided to purchase the iphone 5 with an O2 tariff but before taking up O2's offer I searched around to see if I could find a better offer. I discovered that at Phones4U they were offereing the phon... Leggi di più

Valutata 5 stelle su 5

I've read a few negative reviews on here which relate to specific shops and incorrectly advised contracts - fair enough. I required a SIM free black HTC One. After being totally screwed around for thr... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

892 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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3,5

Tutte le recensioni

(892)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

goods delivered in a timely fashion and on time

would recommend you use this company as they found me the best deal and delivered the goods as quickly as they could. They also kept me informed all through with emails and by phone of any complications and sorted them out promptly

20 dicembre 2012
Non scritta su invito
Valutata 1 stelle su 5

Hooked by the CASH BACK?

Booked the phone on line via the Phones 4U wesite. Very competetive deal. The £15 cash back was a bonus and swung the deal. No mention thereafter. Contacted them 2 months later - no record. machine based response I assume says that I booked on the internet and there was no record of cashback. I KNOW that there was and this is disapointing and in some ways illegal due to the misrepresentation. Followed by time delays which are engineered to make it very foggy and serve to make it all "go away"
I will learn for any future purchase, it also leaves a bad taste - I will stay away from this supplier despite the cheaper prices.

20 dicembre 2012
Non scritta su invito
Valutata 5 stelle su 5

Excellent service at a great price

I signed up to a new contract with Orange (through Phones 4 U) a couple of months ago, and I was extremely happy with the service Phones 4 U provided. The staff on the phone have always been happy and helpful, and every aspect of the transaction has been completely painless. I was so happy that last week I called them and ordered the same package for my wife who is chuffed to bits with her new smart phone.

19 dicembre 2012
Non scritta su invito
Valutata 5 stelle su 5

oh what speed

I used to be with phones 4u i really dont know why I ever swapped. un complicated service, just a quick phone call and the phone, samsung s3 arrived virtually as I hung up the receiver.Sales man Rich (48055) totaly helpfull, fantastic package too and advised on their insuraance -covers it all, dont go with anyone else, bought this for my son's xmas prezzie will be picking up mine as soon as xmas is over. It makes a change for something to go right fora change well done guy's.

18 dicembre 2012
Non scritta su invito
Valutata 1 stelle su 5

Would give 0 stars if it was possible!

They offer great deals but good luck ever getting your phone or free gifts. Both myself and partner purchased upgrades through phones 4 u myself 2 months ago and partner 4 weeks and we are both still waiting for what we've been promised. Spent upwards of 5 hours trying to resolve through their customer service but not getting anywhere!
I wish anyone who decides to use them good luck!!

18 dicembre 2012
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Great service received from the minute I placed my order, kept informed via email of delivery status and received prompt delivery.

Excellent

18 dicembre 2012
Non scritta su invito
Valutata 1 stelle su 5

What a joke!

Phone arrived in a damaged box, I am still trying to get a replacement nearly 3 weeks after the order and will probably not have an x mas present to give to my daughter.

18 dicembre 2012
Non scritta su invito
Valutata 5 stelle su 5

Super Quick, Great Price

I have been very impressed with the service from Phones4U.

Quick Authorisation, Delivery the very next day, Set Up Easy.
And a very good deal, with cashback !

I would not hesitate recommending this company to anyone.

THANK YOU PHONES 4 U !

17 dicembre 2012
Non scritta su invito
Valutata 5 stelle su 5

BARGAIN

IO got the blackberry curve phone on payg delivery was prompt have had no problems. However I hope you dont forget to put the 20.00 xmas bonus on or after the 25thDecember Phones4U is a excellant company. Well Done

17 dicembre 2012
Non scritta su invito
Valutata 1 stelle su 5

VERY VERY UPSET AND STRESSED ABOUT THIS SITUATION.

Placed one order and received phone no problems. Tried placing a new order on 15th December 2012 online. Got email confirmation for new ipad , paid £230 via debit card and then £25 would be taken monthly, Got an email later in the day advising there was a problem and someone would contact me within 48 hours. I called Phones4u for reasons and was told that Orange would not take any further (credit check). My account still showing as minus £230. Advisor told me it would take between 7-10 days for me to have MY £230 back in my bank. This is not acceptable as I haven't cancelled the order it was rejected so no money should even be showing in my bank account. Advisor agreed but said there was nothing he could do. I rang my bank to ask what could be done and they advised me to contact Phones4U again to ask them to send a fax to the Halifax stating my details etc so MY MONEY would be refunded immediately to MY BANK ACCOUNT. Phones4U would not do this for me. Halifax yold me to ring them back if this happened and it would then be processed through the fraud department. Halifax very very helpful and have completed the necessary form to ensure I GET MY MONEY back before the 7-10 days. Bearing in mind the time of year too , this is MY MONEY and was cancelled by yourselves so should not of even been pending in my bank. I am disgusted at this very poor service and I feel at this moment in time that I will be writing to the papers or even Watchdog about this situation. Why make people upset and stressed unnecessarily especially when it is my money not yours. My contact number is 01744815522.

17 dicembre 2012
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service!

Great service, delivery made next day after ordering phone. Smooth process to get phone u and running. Would highly recommend this retailer.

17 dicembre 2012
Non scritta su invito
Valutata 5 stelle su 5

Prompt Delivery

Found it very and easy and straightforward to buy a new contract phone direct from phones4u. It took 5 minutes as compared to the usual hour in an Orange shop.

17 dicembre 2012
Non scritta su invito

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