Peter Cooper Group Recensioni 

232
•
TrustScore 4 su 5

3,9

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Valutata 5 stelle su 5

The whole experience was absolutely superb. Sam Attwood, Rob Hall and the Dealer Principal, Andy Meaden, worked hard to ensure everything went as smoothly as it did when I bought my previous J7. The d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If our car is as good as the service we received at the Southampton showroom yesterday then we've backed a winner! Martin the sales person was professional, helpful and best if all honest. The manage... Leggi di più

Valutata 1 stelle su 5

Oh dear oh dear. Time after time their car transporter driver's delivering new cars illegally off the transporter, drivring them on the public highway with no number plates or trades plates , quickly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Outstanding service from start to finish! Highly recommend this dealership. We purchased a Sportage Plug in Hybrid and because we are a bit rubbish with modern technology, we needed a little extra gu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto

Informazioni fornite da varie fonti esterne

Volkswagen Dealerships in Southampton, Hedge End, Portsmouth and Chichester


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

232 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(232)

101 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We bought a Jaecoo 7 from Sam Attwood

We bought a Jaecoo 7 from Sam Attwood. He provided a great service and was very helpful answering any questions or queries we had.
The whole process of purchasing the car was very smooth and professional.

12 febbraio 2026
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Risposta di Peter Cooper Group

Thank you for your great review. We’re delighted to hear that Sam and the team made your purchase smooth, professional, and pleasurable. Enjoy your new car, and thank you for recommending Peter Cooper in Southampton.

Kind regards,
David
Peter Cooper Motor Group

Valutata 5 stelle su 5

A pleasure to deal with

Our car broke down and we had a hire car from Peter Cooper Kia for a number of months. Colin went out of his way to find a car that would accommodate our needs and kept in touch throughout the time we had the car via email and phone. He was always very pleasant to talk to even though he supported a rival football team ! Over all a very good experience with Colin at Peter Cooper Kia

11 febbraio 2026
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Risposta di Peter Cooper Group

Thank you for your great review. We’re delighted to hear that Colin went out of his way to help. Thank you for taking the time to review Colin and the Peter Cooper Kia team.

Kind regards,
David
Peter Cooper Motor Group

Valutata 5 stelle su 5

Amazing people and company

Amazing people and company. Really take care of customers. Highly recommended

7 febbraio 2026
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Risposta di Peter Cooper Group

Thank you for your amazing review. It's great to hear the team is taking care of our customers. Enjoy your new car, and thank you for recommending Peter Cooper Motor Group.

Kind regards,
David
Peter Cooper Motor Group

Valutata 5 stelle su 5

Great team

Great team. Easy to deal with and really efficient.

6 febbraio 2026
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Risposta di Peter Cooper Group

Thank you for your wonderful review. It's great to hear the team is easy to deal with. Enjoy your new car, and thank you for recommending Peter Cooper Motor Group.

Kind regards,
David
Peter Cooper Motor Group

Valutata 5 stelle su 5

Great experience from start to finish

Great experience from start to finish. Sam Attwood was very knowledgeable and made it an easy and pleasurable experience. Thank you.

7 febbraio 2026
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Risposta di Peter Cooper Group

Thank you for your great review. We’re delighted to hear that Sam and the team made your purchase smooth, professional, and pleasurable. Enjoy your new car, and thank you for recommending Peter Cooper in Southampton.

Kind regards,
David
Peter Cooper Motor Group

Valutata 5 stelle su 5

Brilliant customer service from Sharday…

Brilliant customer service from Sharday who was welcoming, engaging, friendly and knowledgable. The communication was great and we felt like valued customers. A great experience. Highly recommend Peter Cooper and the Jaecoo!

3 febbraio 2026
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Risposta di Peter Cooper Group

Thank you for your wonderful review. We’re delighted to hear that Sharday and the team made your JAECOO purchase smooth, professional, and enjoyable. Enjoy your new car, and thank you for recommending Peter Cooper in Southampton.

Kind regards,
David
Peter Cooper Motor Group

Valutata 5 stelle su 5

Dealt with Lewis at kia hedge end I…

Dealt with Lewis at kia hedge end I have nothing but praise for him very knowledgeable no pressure selling just a joy to work with in buying our new car a credit to the company

23 gennaio 2026
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Risposta di Peter Cooper Group

Thank you for your kind words. We’re delighted Lewis made your car-buying experience so enjoyable. Enjoy your new car!
Kind regards,
Alice
Peter Cooper Motor Group

Valutata 5 stelle su 5

Brand new car purchase

We have just purchased a brand new polo gti from Peter cooper in Shirley Southampton, we dealt with the same sales representative called Tiernan throughout the process. Tiernan was very helpful explaining each stage of the purchasing process, kept us informed and answered any queries that we had.
Hand over of the car was easy, simple and done in a very professional manner. Tiernan took the time to explain each of the car’s functions making sure that I understood everything before driving the car away.
The branch manager came and had a chat making me feel like a valued customer, he then went onto introduce a team member from the servicing department that we could liaise with for future servicing for the car.
All in all a very professional experience where I was made to feel like a valued customer, I would recommend Tiernan and the rest of the team at Peter Cooper in Shirley for purchasing a Volkswagen.

29 gennaio 2026
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Risposta di Peter Cooper Group

Thank you for your wonderful review. We’re delighted to hear that Tiernan and the team made your Polo GTI purchase smooth, professional, and enjoyable. Enjoy your new car, and thank you for recommending Peter Cooper in Shirley.

Kind regards,
Alice
Peter Cooper Motor Group

Valutata 5 stelle su 5

Fantastic service and support from…

Fantastic service and support from Oliver and Sophie, right from first contact through handover.

24 gennaio 2026
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Risposta di Peter Cooper Group

Thank you for your kind feedback. We’re delighted to hear that Oliver and Sophie provided such thorough service throughout the process. We truly appreciate you taking the time to share your experience and wish you many enjoyable miles ahead.

Kind regards,
Charlotte

Valutata 5 stelle su 5

I’ve just picked up my new Jaecoo J7…

I’ve just picked up my new Jaecoo J7 PHEV and the whole experience was genuinely excellent. Sam was phenomenal from start to finish — knowledgeable, patient, and never pushy. He took the time to explain everything properly and made the entire process smooth and stress-free. You can tell he actually cares about doing the job right. Really happy with the car and the service. Highly recommend.

22 gennaio 2026
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Risposta di Peter Cooper Group

Thank you for your feedback! We’re glad you received great service from Sam and the team. Your kind words mean a lot to us! We look forward to welcoming you back in the future.

I will pass your feedback on to Sam and the management team.

Kind regards,
David

Valutata 5 stelle su 5

very impressive salesman and company

Brought a car form a very professional salesman called Steve Pegg at the Horsham branch.
Very courteous,respectful,fair and above all honest. I do not understand how anyone can leave a negative review about this company.They would go out the way for a customer . I would definitely recommend this place to purchase your next car.
well done chaps . five stars
Ajit Singh (Leicester)

17 gennaio 2026
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Risposta di Peter Cooper Group

Thank you so much for taking the time to leave such a fantastic review, Ajit.

We’re absolutely delighted to hear about your positive experience at our Horsham branch and with Steve in particular. Your kind words about his professionalism, honesty, and courtesy will mean a great deal to him and to the whole team.

We truly appreciate your recommendation and your five-star rating. Customer satisfaction is at the heart of what we do, so it’s very rewarding to know we met your expectations.

Enjoy your new car, and please don’t hesitate to get in touch if we can help you again in the future.

Kind regards,
Alice
Peter Cooper Motor Group

Valutata 5 stelle su 5

Highly recommend …

We only came into look at a vehicle but ended up buying! Sam Attwood our sales rep was very patient and knowledgeable answering all our many questions. I would highly recommend Peter Cooper Group. A five star service

9 gennaio 2026
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Risposta di Peter Cooper Group

Thank you for your feedback! We’re glad you received great service from Sam and the team. Your kind words mean a lot to us! We look forward to welcoming you back in the future.

I will pass your feedback on to Sam and the management team.

Kind regards,
David

Valutata 1 stelle su 5

Avoid this dealership

Took our one year old Golf for a service at Peter Cooper Portsmouth. After the service the car was virtually undriveable because they released some kind of very powerful chemical air freshener aerosol in the footwell. This has filled the car with an overpowering stench of cheap perfume which has permeated every surface in the car and gave my wife a sore throat when she drove it home. The response was that the smell clears in 24 hours and that we could have asked them not to do it (but how could we have known!). We've now been trying to get rid of the smell for four days by leaving the windows open all day and all night, cleaned all the surfaces, vacuuming the whole car etc. I'm not sure that we will ever get the car back the way it was. Needless to say we won't be going back.

14 gennaio 2026
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Risposta di Peter Cooper Group

Thank you for taking the time to leave a review.

We’re sorry to hear that you were dissatisfied following your recent visit. We always aim to provide a professional service experience and appreciate feedback when expectations have not been met.

If you would like to discuss your comments further, we would encourage you to contact our Brand Manager (Peter: phand@petercoopergroup.co.uk) directly at the dealership, who will be happy to review the matter with you.

Thank you for your feedback.

Kind regards,
Alice
Peter Cooper Motor Group

Valutata 5 stelle su 5

Great experience with Sam

Great experience with Sam Attwood at Peter Cooper Shirley. Kept me informed from order to handover, super helpful and friendly!

16 gennaio 2026
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Risposta di Peter Cooper Group

Thank you for your feedback! We’re glad you received great service from Sam and the team. Your kind words mean a lot to us! We look forward to welcoming you back in the future.

I will pass your feedback on to Sam and the management team.

Kind regards,
David

Valutata 5 stelle su 5

Peter cooper -Shirley

Peter cooper , Shirley and the young lady I would like to quote on is Sharday !
She made the whole experience amazing, she is professional, knowledgeable and really approachable, I have bought a few cars in my time but never by a sales person as good as Sharday, Peter Cooper Shirley are very lucky to have her on their staff, so a huge THANKYOU x

15 gennaio 2026
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Risposta di Peter Cooper Group

Thank you for your feedback! We’re glad you received great service from Sharday and the team. Your kind words mean a lot to us! We look forward to welcoming you back in the future.

I will pass your feedback on to Sharday and the management team.

Kind regards,
David

Valutata 5 stelle su 5

Professional service

Professional service from David Oakley as ever. Very pleased with the new car.

10 gennaio 2026
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Risposta di Peter Cooper Group

Thank you so much for sharing your experience! We’re delighted to hear that David friendly, transparent and professional service. Your kind words mean a lot to us, and we look forward to serving you again in the future!

Kind Regards,
David

Valutata 5 stelle su 5

New Omoda 5 owner.

I have recently purchased an Omoda 5 having been a long time VW owner. So far I am impressed with the car and its safety features. Sophie Morrice was the Sales Executive I dealt with and she was very helpful and efficient in helping me decide on this change to a new brand. I wouldn’t hesitate to recommend this dealership.

3 gennaio 2026
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Risposta di Peter Cooper Group

Thank you so much for sharing your experience! We’re delighted to hear that our team provided friendly, transparent and informative information. Your kind words mean a lot to us, and we look forward to serving you again in the future!

Kind Regards
David

Valutata 1 stelle su 5

My first interaction with this company…

My first interaction with this company was very disappointing. Trying to get a quote for an Xpeng is like squeezing blood out of a stone. Sales personnel not very efficient.

3 gennaio 2026
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Risposta di Peter Cooper Group

Hi Clive,
We are sorry to hear that your experience did not live up to our usually high standards. In order to investigate this further, please can you send an email with your full details, name, reg etc, and feedback, to Sales Manager, Scott [shighmore@petercoopergroup.co.uk] who will be happy to assist you on this.

Kind regards,
Charlotte - Peter Cooper Motor Group

Valutata 5 stelle su 5

Sharday is a great Sales executive

Sharday was absolutely brilliant, she was very accommodating, friendly, listened to what I needed and my requirements and very helpful.

31 dicembre 2025
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Risposta di Peter Cooper Group

Thank you for your feedback Emma! We’re glad you received brilliant customer service from Sharday. Your kind words mean a lot to us! We look forward to welcoming you back in the future.

I will pass your feedback on to Sharday and the management team.

Kind regards,
David

Valutata 5 stelle su 5

great service

great service! Katherine was fantastic really helpful! Oliver was really helpful also

31 dicembre 2025
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Risposta di Peter Cooper Group

Thank you for your feedback Liana! We’re glad you received great customer service from Katherine, Oliver, and the team. Your kind words mean a lot to us! We look forward to welcoming you back in the future.

I will pass your feedback on to Katherine, Oliver and the management team.

Kind regards,
David

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