Don’t touch this company!! Our experience with them was appalling I have wrote before about our crofter carpet hall stair and landing fitted December 2024 that looked worn faded and flattened within... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I've already got Penthouse carpets and had them for 7 years. They wear fantastically. Yes of course they shed for a while, however this is expected with a quality carpet. It's lovely and soft to t... Leggi di più
Fitter came with samples. Liked the brand but couldn’t find the perfect colour. Went to Penthouse website and ordered some more samples – arrived the next day!! Decision made, especially with the... Leggi di più
I've been in the flooring trade a little over 20 years and I've never dealt with a company as competent and as professional as Penthouse. The quality speaks for itself. One of the few if not the on... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Based in Rochdale in the North West of England, we continuously develop close working partnerships with a small number of UK based spinners, securing the highest quality standard of British yarn which is used to produce our sumptuous carpets. Ongoing research and development of our plant and machinery ensures a consistently high standard of our products. The combination of experience, pride and expertise of our work force ensure exceptional quality and service from order, manufacture through to dispatch and delivery to our nation wide network of independent retailers.
Informazioni di contatto
Buckley Carpet Mill, OL12 9DU, Rochdale, Regno Unito
- 01706 341231
- info@penthousecarpets.co.uk
- www.penthousecarpets.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great Service
Efficient service for colour samples. Always been impressed by the quality of their carpets. I'm looking to them because I've been told by a supplier that Penthouse is the only carpet manufacturer that still does natural hessian backing and that all other manufacturers use polypropylene or other synthetic backing. So this is the superior quality that i'm looking for and a wool 80/20 mix fibre for hard wearing quality. Thank you Penthouse.
Carpet samples
I had no problem looking for what I wanted and ordered some samples which came in 2days so first class service.
I would rate 0
I would rate 0, but it won't let me !
. . . . . Never received samples !

Risposta di Penthouse Carpets Ltd
Prompt Service
I requested a particular carpet sample, plus a few others that were in the shade range. I received them promptly next morning which then enabled me to make a decision about which Penthouse carpet to buy
Carpet sample…
I asked for a sample of carpet to check with the shop sample for colour. Perfect match. The sample came within a couple of days. We have now ordered the carpet. The carpet hasn’t been laid yet but looking forward to a beautiful new carpet.
So helpful to get samples of colours as…
So helpful to get samples of colours as screens aren’t always exact.
Prompt
Prompt arrival of samples that instantly ckarified the colour I then ordered.
The carpet samples arrived promptly and…
The carpet samples arrived promptly and have greatly helped us make our choice. We have decided we will order the Pentwist Thyme when our extension is complete.
Great service and quality
The carpet samples that I ordered form you arrived VERY quickly .... the day after I ordered them. Lovely carpet so I am going to order your it from a local retailer/fitter.
Great service
I ordered samples and they arrived very promptly. Hope to order carpet soon
Samples
Samples arrived quickly
Only niggle they were quite small so hard to get an idea in a room…
Great quality though, and very soft.
quick reliable response with a sample…
quick reliable response with a sample as requested
Samples arrived quickly.
Samples came so quick
Samples came so quick , so that enabled me to go and order straight away and will be fitted in 3weeks time.
I requested a carpet sample
I requested a carpet sample, it was with me within 3 days. Perfect service.
Excellent service providing samples and…
Excellent service providing samples and information. Also sent details of local retailers and now just waiting for my lovely new carpet to be fitted.
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