Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

Delivered as promised, prompt and well packaged. Would order again. Good offers, too, a chance on a new fragrance in the sale-very good. Recommended

Valutata 5 stelle su 5

Ordered several sale items, at fabulous prices... & each and every one of them smell amazing, this company has provided me with many classically crafted perfumes over the years& never faultered on... Leggi di più

Valutata 5 stelle su 5

Reported a faulty candle by email and customer service acknowledged immediately and sent a replacement candle in the post, received the next day! Candles are excellent quality, perfect balance of aro... Leggi di più

Valutata 1 stelle su 5

I still haven't received my order. Now Fedex has asked for a translation of the invoice. Previously, they asked for a description of each item on the invoice, then they asked for the alcohol content p... Leggi di più

L'azienda ha risposto

4,3

Eccellente

TrustScore 4.5 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Delivered as promised

Delivered as promised, prompt and well packaged.
Would order again.
Good offers, too, a chance on a new fragrance in the sale-very good. Recommended

31 marzo 2026
Valutata 5 stelle su 5

Ginger and patchouli oil

As a personal choice I brought the ginger and patchouli fragrance oil and it’s a superb aroma in fact people have stopped me and asked what I’ve got on so I told them what it is and where to buy it from.

From ordering through to delivery it was very quick with excellent service all around.

I would recommend family, friends and anyone that asks which I’ve done.

25 marzo 2026
Valutata 1 stelle su 5

Wasted journey 1 hour 40 mins as was shut but website said open

My wife and mother in law travelled 1 hour 40 mins round trip to find you were closed! Your website said you were open.
When they were there another couple turned up and they said this was the third time they had visited and found you shut!
If you were involved in a near death experience I will accept that but what is your excuse? Really not happy.

This IS NOT a duplicate. You have done NOTHING to resolve this at all even though you say below you have!

Brandon factory shop. Website for Brandon shop on google and facebook both said it was open.

16 marzo 2026
Non scritta su invito
Logo di Pecksniff's

Risposta di Pecksniff's

Thank you for your review, Simon.

We believe this may be a duplicate review posted in error, as we have already responded to your original feedback.

We have also reached out to you directly by email to look into this further and to help resolve the situation.

Kind regards,
Pecksniffs Customer Services

Valutata 5 stelle su 5

I love all my soaps

quick and easy to order and received my order in a timely manner.

24 febbraio 2026
Logo di Pecksniff's

Risposta di Pecksniff's

Thank you so much for your kind review!

We’re delighted to hear that you love your soaps and found the ordering process quick and easy. It’s great to know your order reached you in good time as well.

We really appreciate your support and hope you continue to enjoy our products.

Kind regards,
Pecksniffs Customer Services

Valutata 4 stelle su 5

Excellent Quality Products and Great Containers

Their products are of excellent quality, and the containers are well designed and artistically attractive. The items appear exactly as shown online.

28 febbraio 2026
Logo di Pecksniff's

Risposta di Pecksniff's

Thank you for your lovely review!

We’re so pleased to hear that you’re happy with the quality of our products and that the design of our containers stood out to you. It’s great to know everything met your expectations and matched what you saw online.

We really appreciate your feedback and hope we can make your next experience a 5-star one!

Kind regards,
Pecksniffs Customer Services

Valutata 5 stelle su 5

Arrived very safely to USA and my home

Arrived very safely to USA and my home, was extremely well packed and protected! Love the smell, texture of it, just wish shipping charges were cheaper….makes it harder to want to order more stuff! But products are great!

26 febbraio 2026
Logo di Pecksniff's

Risposta di Pecksniff's

Thank you for your kind review!

We’re so pleased to hear that your order arrived safely in the USA and that you were happy with the packaging, as well as the smell and texture of the products.

We completely understand your feedback regarding shipping costs, especially for international deliveries. We are continuously reviewing our shipping options; however, we are unfortunately charged significant rates by our courier partners, which does impact the final cost.

We truly appreciate your support and are delighted that you’re enjoying the products. We hope to welcome you back again soon!

Kind regards,
Pecksniffs Customer Services

Valutata 4 stelle su 5

Lovely products

Delivery once received was fine. Website had a glitch and didn’t take my delivery address but customer service handle problem well Thank you

25 febbraio 2026
Logo di Pecksniff's

Risposta di Pecksniff's

Thank you for your kind review!

We’re so pleased to hear that you’re enjoying the products and that your delivery arrived safely.

We’re sorry to hear about the issue with the website, but we’re glad our customer service team was able to resolve this for you quickly. Your feedback is really appreciated, and we’ll continue working to improve our online experience.

Thank you again for your support!

Kind regards,
Pecksniffs Customer Services

Valutata 1 stelle su 5

I still haven't received my order

I still haven't received my order. Now Fedex has asked for a translation of the invoice. Previously, they asked for a description of each item on the invoice, then they asked for the alcohol content percentage. This isn't even funny anymore. I really like your products, but I will never buy anything from your website again.

9 febbraio 2026
Non scritta su invito
Logo di Pecksniff's

Risposta di Pecksniff's

Thanks for your review, and sorry to hear about your experience. Unfortunately we don’t have control over couriers and processes, so once we have dispatched the order it is out of our control. We are always working to improve our service level, and are currently reviewing our international shipping. We hope you were able to resolve with FedEx, and that you will consider shopping with Pecksniff’s again.

Valutata 5 stelle su 5

Very good products

Very good products, especially the body oil - maybe some different scents would be nice.
Effecient service, packaging and communication.
Happy with everything I have bought.

27 gennaio 2026

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