Pebble Grey Recensioni 

13.596
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

The cabinet is great quality and we are really pleased with it. We had an issue with items being delivered damaged but Pebble Greys customer service was first class and dealt with it really quickly. I... Leggi di più

Valutata 5 stelle su 5

I have had two illuminated bathroom mirrors from Pebble Grey. Very impressed with the quality and the method of hanging them - they use a "French Cleat" bracket which is far easier to get accurate th... Leggi di più

Valutata 5 stelle su 5

We brought a new bathroom cabinet Rowan Battery 650x600mm LED Bathroom Mirror Cabinet × 1 650mm x 600mm and oh my goodness how amazing is it and is absolutely solid and spacious and love that the lig... Leggi di più

Valutata 5 stelle su 5

Ok ordered an LED mirror Easy to order on website - also offered discount Delivery as 2 days and fantastic . Straight forward and no drama . Was worried about potential damage during deliev... Leggi di più

Dettagli dell'azienda

  1. Ristrutturatore di bagni

Scritti dall'azienda

Our extensive range of market-leading, modern and contemporary mirrors and cabinets are at the forefront of design and the range is constantly updated to provide you with the latest features and trends. Many of our mirrors come with pre-installed extras, such as demister pads, shaver sockets and motion sensor switches, instantly transforming the practicality of your bathroom. All of our mirrors carry the IP44 rating for installation in bathrooms and our pre-installed additional mirror features are rigorously tested to ensure that they comply with UK regulations.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

14K recensioni

5 stelle
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4,6

Tutte le recensioni

(13.596)

193 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A really nice illuminated mirror

Such a nice mirror, I ordered a second one for another bathroom.

7 dicembre 2025
Non scritta su invito
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Risposta di Pebble Grey

Hi Suzanne,

We're so glad you find our mirror nice! Thank you for buying another one; we appreciate your repeat business and are grateful for your feedback.

Kind regards
Pebble Grey

Valutata 5 stelle su 5

Great product

Great product, arrived very promptly.

20 novembre 2025
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Risposta di Pebble Grey

Hi Anne-Marie,

We appreciate your fantastic review and are so happy the product arrived promptly and that you are pleased with it!

Kind regards
Pebble Grey

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Great product.

19 novembre 2025
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Risposta di Pebble Grey

Hi Linda

We appreciate you sharing your experience with our product and service. We're glad you enjoyed them both so much!

Kind regards
Pebble Grey

Valutata 5 stelle su 5

Black Friday bargain.

Bought the vista LED mirror on a Black Friday offer. It was very well packed and protected. It should have been next day delivery but, sadly, Parcel Force did not fulfil their obligation and delivered it the following day.

24 novembre 2025
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Risposta di Pebble Grey

Hi Rosemary,

We're happy to hear that the LED mirror arrived well-packaged. We regret that Parcel Force didn't deliver it on time. Thank you for your feedback.

Kind regards
Pebble Grey

Valutata 5 stelle su 5

Very happy

A quick delivery of a good bathroom mirror that suited our requirements. Very pleased.

19 novembre 2025
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Risposta di Pebble Grey

Hi Wendy

We appreciate you taking the time to leave us a 5-star review! We are so glad to hear that you were pleased with the mirror and quick delivery.

Kind regards
Pebble Grey

Valutata 2 stelle su 5

I did not recieve the item.

I did not recieve the item.
After contacting customer service, I did swiftly get a refund.

19 novembre 2025
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Risposta di Pebble Grey

Hi

We regret you didn't receive your item. We appreciate your feedback and are glad our customer service promptly issued a refund for the inconvenience.

Kind regards
Pebble Grey

Valutata 5 stelle su 5

Beautiful wall lights

Beautiful wall lights. Very pleased. Lovely quality and look expensive

17 novembre 2025
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Risposta di Pebble Grey

Hi Linda

We're so happy to hear that you're pleased with the beautiful wall lights! Thank you for letting us know you find the quality lovely and expensive-looking.

Kind regards
Pebble Grey

Valutata 5 stelle su 5

Great communication

Great communication
Easy to order

25 novembre 2025
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Risposta di Pebble Grey

Hi Rebecca,

We're happy to hear that ordering was easy and our communication was great. Thank you for your positive feedback!

Kind regards
Pebble Grey

Valutata 2 stelle su 5

I bought a mirror which had next day…

I bought a mirror which had next day delivery if ordered before 3pm. Which I did. The reason was a bathroom renovation and we had visitors, so wanted it finished before they arrived. It turned up after the weekend. Seven days after the order! If you offer next day delivery, then stand by it. As for the product, if I’d paid the full price (ordered on a Black Friday deal) it would have not been worth it. The price still gave next day delivery, which shows its cost. Disappointing.

25 novembre 2025
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Risposta di Pebble Grey

Hi Phil ,

We appreciate your feedback and are sorry the mirror arrived late, especially with your visitors coming. We aim to fulfill next-day delivery promises and regret we didn't meet your expectations. We'll review our delivery process. We're also sorry the product didn't meet your expectations regarding its value.

Kind regards
Pebble Grey

Valutata 1 stelle su 5

Still waiting for delivery!

Still waiting for delivery!!

Ordered a new illuminated bathroom mirror for my wife from Pebble Grey, noting the free next day delivery was a persuasive benefit.

The order confirmation arrived straight away and tracking details with DX Express were issued inline with my expectations.

However, the tracking information simply reads out for delivery, and when the day passes it automatically updates to the next day for a forecast. Clearly it is all automated!!

When trying to speak to DX Express, who are apparently a specialist company selected by Pebble Grey, the simple response was you'll get another email when the item is scanned and sent for dispatch. Again, clearly the tracking is automated and the two companies do not care who they lie to.

Extremely disappointing so far!!

5 dicembre 2025
Non scritta su invito
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Risposta di Pebble Grey

Good morning,

Thank you for taking the time to leave your review. We’re very sorry to hear how frustrating the delivery experience has been for you — this is certainly not the level of service we want our customers to receive.

We can confirm that your order was successfully delivered on 6th December, but we completely appreciate that the tracking updates from DX Express did not clearly reflect the progress of your parcel. When tracking does not update correctly, it understandably creates confusion and gives the impression that nothing is happening, and we agree that this is unacceptable.

We have raised this with DX Express so they can review what went wrong with the communication and prevent this from happening again.

Thank you again for your patience, and we hope your new mirror is now safely installed and enjoyed. If you need any further assistance, please don’t hesitate to contact our customer care team, we’re always happy to help.

Kind regards,
Pebble Grey

Valutata 5 stelle su 5

All good

All good. Love love love our new mirror!!

25 novembre 2025
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Risposta di Pebble Grey

Hi Sarah,

We're so happy to hear that you love your new mirror! Thank you for sharing your positive experience with us; we appreciate it.

Kind regards
Pebble Grey

Valutata 4 stelle su 5

Nice product

Found what I needed, well packaged and timely delivery. Found fixing screws poor quality and used our own. Pleased with the product. Easy to charge battery and replace back in the unit

25 novembre 2025
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Risposta di Pebble Grey

Hi Sharon,

We're happy to hear that you found what you needed and are pleased with the product! We appreciate your feedback regarding the fixing screws and will look into this. Thank you for your review.

Kind regards
Pebble Grey

Valutata 5 stelle su 5

Excellenti

Excellent all round

24 novembre 2025
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Risposta di Pebble Grey

Good morning,

Many thanks for taking your time to leave a 5* review.

Kind regards,
Pebble Grey

Valutata 5 stelle su 5

Repeat customer

Easy to oder, great delivery and a fantastic product.

24 novembre 2025
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Risposta di Pebble Grey

Good morning,

We appreciate your positive feedback! We are so happy the order was easy, the delivery great, and that you find our product fantastic.

Kind regards,
Pebble Grey

Valutata 5 stelle su 5

Stylish and smart

Ordering was easy. Got a further 10% off at checkout. Delivered within 2 working days. Love the cabinet. Plenty of storage and light is great. Looks really smart.

24 novembre 2025
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Risposta di Pebble Grey

Good morning,

We're happy to hear that ordering was easy, you received a discount, and delivery was prompt. We're so glad you love the cabinet's storage, light, and smart look! Thanks for your positive feedback.

Kind regards,
Pebble Grey

Valutata 5 stelle su 5

Found Pebble Grey through…

Found Pebble Grey through recommendation and service, price and quality were all first class

24 novembre 2025
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Risposta di Pebble Grey

Good morning,

We're happy to hear that our service, price, and quality met your expectations. Thank you for your recommendation and positive feedback; it means a lot to us.

Kind regards,
Pebble Grey

Valutata 5 stelle su 5

Good

Very pleased with the mirror and the efficient service

24 novembre 2025
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Risposta di Pebble Grey

Good morning,

We appreciate you taking the time to leave us this wonderful feedback. We are so happy to hear that you are pleased with the mirror and our service!

Kind regards,
Pebble Grey

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