This is a goulish company, Which is only after peoples money and not the parking manegement, Its a rogue company, Should not be allowed to operate
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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If I could rate them lower than 1 star I would. Absolutely terrible service. Calling their customer care department, being told you're number 1 in the que for over 20 minutes. Any development seek... Leggi di più
I was ordering something on behalf of my company so using a card that did not have my name on it but I had full authority and all relevant security info etc. Took a week to get that sorted then when t... Leggi di più
L'azienda ha risposto
STAY AWAY STAY AWAY DECEITFUL DO NOT BUY NEW OR USED!!!!!!! GOOD LUCK EXCHANGING OR RETURN! EXTENDED WARRANTY??? WHAT A JOKE THIS COMPANY SHOULD BE INVESTIGATED BY THE ATTORNEY GENERAL DONT B... Leggi di più
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126 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
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Why say item is on backorder, when it is not?
The only issue I had with the transaction is that I ordered the items before noon, but when I checked the status in the afternoon it said they were placed on backorder. This caused some panic, because I need these items in order to do my job. I had already had one company show they had them in stock, only to find out the next day that they were on backorder. I do appreciate you getting them out to me, but it is messed up to say they are on backorder, then send an email in morning saying they were sent. I went to bed, worrying about if I would ever get them and be able to go to work.
31 marzo 2017
Non scritta su invito
Risposta di PCM
Thanks for taking time to speak with us today.
Again, we apologize for the inconvenience.
For any questions or assistance, please feel free to send us an email at customerservice@macmall.com
We would like to help and hope that you would consider us again.
Sincerely,
MacMall CustomerCare
Difficult purchasing experience
I was ordering something on behalf of my company so using a card that did not have my name on it but I had full authority and all relevant security info etc. Took a week to get that sorted then when the order was finally shipped it was returned to sender for no reason. Called customer support, call dropped immediately. Called again and the girl on the other line had me on hold for 15 mins while she tried to figure out what happened. Overall, very painful and long process for one item.
16 marzo 2017
Non scritta su invito
Risposta di PCM
Dear Valued Customer,
We understand that your experience with us may not be the best. We'll have this reviewed and forwarded to the appropriate department.
Rest assured that we understand your sentiments. We'll take note of your feedback to further improve our service.
If you need assistance or if you want to give us additional suggestions or comments, You may send an email to customerservice@pcm.com .
We apologize for the inconvenience.
PCM Customer Care
Unsatisfied
I placed an order yesterday around noon for it to be delivered today before 10am. I called several times yesterday to get a tracking number but it wasn't available. Today I called and to my disappointment what I ordered wasn't shipped as promised. Nobody can give me a reason why it wasn't shipped yesterday. This has definitely interfere with some business we were doing. Now they promised to ship today to delivery tomorrow. It's almost 3pm and still no tracking number. I will not ever purchase anything from this company nor will I recommend it.
9 marzo 2017
Non scritta su invito
Risposta di PCM
Dear Valued Customer,
We understand that your experience with us may not be the best.
We checked this and it appears that you were able to speak with one of our representatives to get this resolve and the said representative offered you a compensation.
We verified and the promised compensation has been done.
We apologize for the inconvenience. Rest assured that we understand your sentiments. We'll take note of your feedback to further improve our service.
If you need assistance or if you want to give us additional suggestions or comments, You may send an email to customerservice@pcm.com .
We apologize for the inconvenience.
PCM Customer Care
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