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Valutata 1 stelle su 5

This is a goulish company, Which is only after peoples money and not the parking manegement, Its a rogue company, Should not be allowed to operate

Valutata 1 stelle su 5

If I could rate them lower than 1 star I would. Absolutely terrible service. Calling their customer care department, being told you're number 1 in the que for over 20 minutes. Any development seek... Leggi di più

Valutata 2 stelle su 5

I was ordering something on behalf of my company so using a card that did not have my name on it but I had full authority and all relevant security info etc. Took a week to get that sorted then when t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

STAY AWAY STAY AWAY DECEITFUL DO NOT BUY NEW OR USED!!!!!!! GOOD LUCK EXCHANGING OR RETURN! EXTENDED WARRANTY??? WHAT A JOKE THIS COMPANY SHOULD BE INVESTIGATED BY THE ATTORNEY GENERAL DONT B... Leggi di più

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Informazioni di contatto

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Pessimo

TrustScore 1.5 su 5

126 recensioni

5 stelle
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Non risultano inviti alla recensione recenti

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Tutte le recensioni

(126)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

What I ordered per the the picture & …

What I ordered per the the picture & description and what I received were two different items. When I called customer service to resolve this problem I was hung up on several times and never did get the problem fixed ... I guess I'll cancel my payments through my credit card company since PCM's customer service is a terrible experience.

13 luglio 2017
Non scritta su invito
Logo di PCM

Risposta di PCM

Hi Michael,

We apologize for the inconvenience.

Your order has already been escalated to the the right department.

We'll keep you posted.

MacMall Customer Care

Valutata 1 stelle su 5

i bought 4 desktop computers

i bought 4 desktop computers. one is not working properly. I send email to your customer service. nobody reply me yet

22 giugno 2017
Non scritta su invito
Logo di PCM

Risposta di PCM

Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@pcm.com

We would like to help and hope that you would consider us again.

Sincerely,

PCM CustomerCare

Valutata 1 stelle su 5

Very poor turnaround time and incorrect availability info on website...

Chose an in-stock item for two day delivery. It wasn't until late on the night of the order that I was asked to call in to verify an address (an address that PCM has shipped to before), and then it was the Saturday after the Thursday order when I received an order status e-mail stating the item was on backorder. PCM failed in every way possible. If you want something reasonably quickly, PCM doesn't seem to be the best choice.

12 giugno 2017
Non scritta su invito
Logo di PCM

Risposta di PCM

Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@tigerdirect.com

We would like to help and hope that you would consider us again.

Sincerely,

TigerDirect CustomerCare

Valutata 1 stelle su 5

Very disappointed with PCM

Very disappointed with PCM. Item was advertised and still is advertised as coming with 2GB of RAM, 32GB hard drive, and Win10 Home, but when package arrived, none of this was included. I had even called prior to ordering to confirm these items did indeed ship with the PC and was told yes by two different individuals with PCM. I called support and was told that no, it does not come with those items and is strictly a bare bones system. Will not buy anything from PCM again.

30 maggio 2017
Non scritta su invito
Logo di PCM

Risposta di PCM

Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@pcm.com

We would like to help and hope that you would consider us again.

Sincerely,

PCM CustomerCare

Valutata 1 stelle su 5

On Saturday May 6th I placed an order …

On Saturday May 6th I placed an order for 2 items that were in Stock and ready to ship the next business day. I also paid $42 dollars and change for guaranteed next day delivery. Both items were supposed to be delivered today May 9th. ONLY ONE item was shipped! So I called customer service, and get someone who can barely speak the English language, and ask them to remove all shipping charges from the order, which they agree to do... Next problem arises, the still have the WRONG dollar amount with sales tax.... Now this is not rocket science here, subtract the shipping and calculate my tax by multiplying the item totals by 1.08 for my tax rate in NY by the county I am in... She can't even do that right! Insists my order total is 4 dollars and change more than it should be! Really? Can't speak good English, can't use a calculator, what the the heck is wrong with your company? Now let's top that off.... I get a confirmation email for the order and the email asking me to take this survey, and a tracking number for the first item, which is a cpu... The other item still says "in process" as I type this review at 10:55pm on Tuesday the 9th.... No tracking number, no confirmation of shipment email... Nothing!!!!! What kind of slack jawed business are you running here? I paid a few dollars extra for the mother board to get it all at once next day overnight. Could have saved $20.00 on the motherboard by ordering it separate from a competitor! Think long and hard before you set down the dollars to buy from this company, their shipping is terrible, customer service is terrible, the intelligence of their employees is terrible!

10 maggio 2017
Non scritta su invito
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Risposta di PCM

Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern.

We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

PCM Customer Care

Valutata 1 stelle su 5

Absolutely unprofessional company

Absolutely unprofessional company. Bait and switch galore. They cancelled every single order I placed with them except one, claiming incorrect price. And the one order they did ship, they sent the wrong item and charged me $56 for ground shipping of a 0.7lbs package. Completely horrible and unacceptable!

18 aprile 2017
Non scritta su invito
Logo di PCM

Risposta di PCM

Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@pcm.com

We would like to help and hope that you would consider us again.

Sincerely,

PCM CustomerCare

Valutata 4 stelle su 5

Our sales guy is great

Our sales guy is great; which is the only reason you are receiving 4 stars. Your customer service representative called twice after the order was placed asking personal information which is not required for a purchase. She wanted to know our landlords name and why don't we own our home and wanted our landlords phone number. This is not information which is required for making a purchase on line and should never be asked.

18 aprile 2017
Non scritta su invito
Logo di PCM

Risposta di PCM

Dear Lisa,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

PCM Customer Care

Valutata 5 stelle su 5

I ordered a second 8-port smart switch …

I ordered a second 8-port smart switch for my home network - the first one worked great, right out of the box, and the item was so much better than what I could find locally. PCM has been a great resource for me.

5 aprile 2017
Non scritta su invito
Valutata 1 stelle su 5

Re-Stocking Fee

i ordered the wrong item and I was required to pay to return it. Other online service like Amazon and Staples would not charge me to restock an item. I believe that this company is aweful and I will never use PCM again. Just aweful!

3 aprile 2017
Non scritta su invito
Logo di PCM

Risposta di PCM

Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com

We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare

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