Paymentsense Recensioni 

7637
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Darren was incredibly helpful with a technical issue on the card machine today. The instructions he relayed over the phone were clear and precise. He then noted issues with billing and rectified thos... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di elaborazione dei pagamenti
  2. Servizio di pagamento

Informazioni fornite da varie fonti esterne

We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.

Paymentsense

Scritti dall'azienda

Normal business hours? Never heard of them.
We started Paymentsense because we didn’t think the banks were doing enough for businesses like yours. Paymentsense was built to give you a better service and a little peace of mind. We use the latest technology to make sure you never miss a beat. Our 24/7 UK call centres are powered by real people who have the answers you need. And because even the best tech can go wrong occasionally, we’ll send a new card machine next day if you need one. You can bank on it.
Hello card machine. Meet till.
Your card machine and till don’t need to be strangers. Connect™, our clever cloud-based technology, creates a secure link between your card machine and point-of-sale system. This hi-tech love affair is called integrated payments and until we came along, it was out of the reach of all but the biggest companies. Connect allows for quicker, smarter payments. And the best bit… it comes at no extra cost.
Going fast. It’s kind of our thing.
You’re not in business until the register is ringing, so the last thing you want is to be kept waiting. At Paymentsense, we know time is money, so we’ll get you up and running quicker than anyone else. Sign up online and you could be taking payments within three days (and online payments in 24 hours). Your card machine works right out of the box and if you need any help, just give us a ring. We’ll pick up quick-smart. Because business can’t wait.
Strength in numbers
Since the first mammoth hunt, we humans have done better when we club together. It’s the same with your business and Paymentsense. Unlike the competition, we’re not a bank. What we are is the collective bargaining power of all our wonderful customers, shouting in unison for a better deal. We use that clout to negotiate cheaper rates and pass the savings on to you. And with over 70,000 SMEs (and counting) on board turning over £10 billion a year, we’re just getting started.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

8K recensioni

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4,7

Tutte le recensioni

(7637)

13 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First class help and support given by…

First class help and support given by Chantelle Musgrove over several days .

Outstanding member of staff in all aspects.

13 gennaio 2025
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Risposta di Paymentsense

Hi Catherine, thank you so much for your five-star review! We are so happy to hear that Chantelle provided such first class support!

Valutata 5 stelle su 5
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Risposta di Paymentsense

Hi Alex, thank you for the lovely five-star review! We are so pleased to hear about the brilliant support you received from Trinity!

Valutata 5 stelle su 5

5 star

Excellent service,on hold for about 1 minute our problem was sorted straight away.

16 gennaio 2025
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Risposta di Paymentsense

Thank you so much for your five-star review! We are delighted to hear you received such helpful and speedy service!

Valutata 5 stelle su 5

Easy

Easy, straightforward ,helpful

9 gennaio 2025
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Risposta di Paymentsense

Hi, thanks for your five-star review! It's great to hear about the helpful service you've received so far. Thanks for choosing Paymentsense!

Valutata 5 stelle su 5

Very satisfied customer

Kelly has been more than helpful and very knowledgeable in helping me to manage my account. Thumbs up to her. Thank you

6 gennaio 2025
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Risposta di Paymentsense

Hi Kim, thank you so much for your five-star review! We are so happy to hear that Kelly has provided such a helpful and knowledge service!

Valutata 5 stelle su 5

Thank you Darren for assisting myself…

Thank you Darren for assisting myself and Danielle in setting up our card machines , polite , patient and extremely informative . Thanks again Linda & Danielle .

3 gennaio 2025
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Risposta di Paymentsense

Hi Linda, thank you so much for your five-star feedback! We are so happy to hear that Darren provided such a patient and helpful service!

Valutata 5 stelle su 5

Trinity was able to talk me through…

Trinity was able to talk me through setting up terminal- she was excellent

30 dicembre 2024
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Risposta di Paymentsense

Hi James, thanks for your five-star feedback! It's great to hear about the excellent service you've received from Trinity. Thanks for choosing Paymentsense!

Valutata 5 stelle su 5

Great customer service

Marta was very patient with me helping me understand the information I was unfamiliar with, polite and efficient. A pleasant experince.

16 dicembre 2024
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Risposta di Paymentsense

Hi, thank you so much for your five-star feedback! It is lovely to hear that Marta provided such a polite and efficient service!

Valutata 5 stelle su 5

Great service

I phoned for help with a technical problem and my call was answered straight away. Then a very helpful lady patiently lead me through the steps necessary to resolve our issue. I am very satisfied with the service I received.

12 dicembre 2024
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Risposta di Paymentsense

Hi Ian, thank you so much for your five-star review! We are very happy to hear you received such helpful service!

Valutata 5 stelle su 5

Sorting a problem with an account

Had difficulty with an account, but once we explained the problem from our perspective, we got great help from Pete - in spite of starting out with a problem it was a pleasure to deal with someone who understood, who could speak decent English so that I could understand him, and who was able to sort the issue in double quick time!

4 dicembre 2024
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Risposta di Paymentsense

Hi Bruce, thank you for your five-star feedback! It is great that Pete was so helpful and got your query resolved quickly!

Valutata 5 stelle su 5

Sarah was very very helpful and…

Sarah was very very helpful and understanding and she was very calm and polite of explaining things to me and she has sorted all my confusions and helped me more than I was expecting and she made sure someone rings me back and sorts the merchant problem out and they sorted my new machine aswell. The other coiligue was very helpful and he gave me the best of the offers he could. Thank you paymentsence

6 dicembre 2024
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Risposta di Paymentsense

Hi Altaf, thank you for your five-star feedback! we are so happy to hear that Sarah has provided such a helpful & polite service!

Valutata 5 stelle su 5

Lottie at paymentsense was very helpful…

Lottie at paymentsense was very helpful and sorted our query out quickly. Staying in constant communication.
Thank you Lottie..!

20 novembre 2024
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Risposta di Paymentsense

Hi Kirsty, Thanks for your five-star feedback! It's fantastic to hear about the efficient service you've received from Lottie. Thanks for choosing Paymentsense!

Valutata 5 stelle su 5

A very prompt and professional call…

A very prompt and professional call from Darren who was beyond helpful. This is why we choose Paymentsense for our business

19 novembre 2024
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Risposta di Paymentsense

Hi Niamh, thanks for your five-star review! It's fantastic to hear about the prompt and professional service you've received from Darren. Thanks for choosing Paymentsense!

Valutata 5 stelle su 5

Great customer service

I have had a number of phone conversations with Ricky over Dojo and our current Paymentsense terminals.Very good product knowledge and rang me back at the times he said he would.Put my mind at rest about the terminals we no longer have but remain "allocated" to the business .Great customer service.

15 novembre 2024
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Risposta di Paymentsense

Hi Mark, thank you so much for your five-star review! It is wonderful to hear that Ricky provided such a helpful and knowledgeable service!

Valutata 5 stelle su 5

Darren the Masterful

Darren is excellent at his job; he listens carefully, speaks clearly whilst seemly pulling your details from his database. He quickly identifies any issues and resolves them, there and then, allowing both you and your staff to get on with your job.
He has complete technical knowledge and experience and uses both to the customers benefit, leaving the them in no doubt he knows precisely what he is doing: giving you the correct solution for your problem to continue to work with the kit you reply on

14 novembre 2024
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Risposta di Paymentsense

Hi Barbra, thank you for your five-star feedback! We are so happy that Darren has provided such excellent & efficient support!

Valutata 5 stelle su 5

Darren was super helpful today and very…

Darren was super helpful today and very patient guiding my colleague and I through setting up our card machines.

8 novembre 2024
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Risposta di Paymentsense

Hi Louise, than you so much for your five-star feedback! It is wonderful to hear that Darren provided such patient and helpful support!

Valutata 5 stelle su 5

Great service

Great service! Very thorough and dealt with issues efficiently and had all terminals ready for trading by the end of the phone call

1 novembre 2024
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Risposta di Paymentsense

Hi Gerry, thanks for your five-star review! We're pleased to hear about the great service you've received so far. Thanks for choosing Paymentsense!

Valutata 5 stelle su 5

What a pleasure to deal with Serita…

What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman's terms. Superb service. Made the experience seamless from start to finish - thank you. Question......where do all the 1p test transactions go????? :)

1 novembre 2024
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Risposta di Paymentsense

Hi thanks for your five-star review! It's fantastic to hear about the superb service you've received from Serita. Thanks for choosing Paymentsense!

Valutata 5 stelle su 5

Customer Service as it should be

This morning I had to ring Payment Sense to order new terminals for work. I was put through to the correct department and had the pleasure of speaking to Lucy.
The job I was tasked with was something outside of my usual remit.
Lucy was very pleasant, helpful and above all efficient.
My order was taken and emails were received confirming my request. A total pleasure to deal with on a Wednesday morning. Well Done team Paymentsense, excellent service.

30 ottobre 2024
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Risposta di Paymentsense

Hi Amanda, thank you so much for your five-star feedback! We are so happy to hear that Lucy provided such a helpful and efficient service!

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