Scott Perry never disappoints! I’ve booked a number of cruises direct with him at Panache Cruises and get an immediate, knowledgeable and friendly response. Nothing is too much trouble, bookings are... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We have used Panache for several years now taking in a good number of cruises. The company’s general philosophy has been ongoingly a huge incentive to rebook. We have had exceptional service from b... Leggi di più
I have booked with Panache Cruise many, many times and always enjoyed talking to their very knowledgeable staff. They have visited many of the destinations and speak with first hand knowledge. My crui... Leggi di più
L'azienda ha risposto
First class service from our personal cruise connoisseur, Nicola. This is our 5th booking with Panache in the last two years. All simple and straight forward. Competitive pricing. Good range of s... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Informazioni di contatto
Strawberry Fields, PR7 1PS, Chorley, Regno Unito
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
4,9
Eccellente
3K recensioni
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Ha risposto al 37% delle recensioni negative ricevute
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Great service
Great service, prompt responses and Helen was so friendly and excellent in pre-empting our needs .
All made for an easy way to book a holiday.
Thanks
13 aprile 2026
Risposta di Panache Cruises
Dear Anonymous,
We’re so glad to hear that Helen made everything simple with her prompt replies and thoughtful support. It’s great to know she helped make booking your holiday an easy and enjoyable experience. Thanks for sharing your feedback.
Best Regards,
Panache Cruises
Panache Booking Service
I dealt with Wendy at Panache when arranging a Regent Seven Seas Transatlantic cruise for August. Nothing was too much trouble, all tours booked and queries answered immediately on the phone or confirmed by email the same day.
15 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Mr Jeff Klip,
Thank you for your lovely feedback. We’re delighted to hear that Wendy made arranging your Regent Seven Seas transatlantic cruise so smooth and straightforward. It’s wonderful to know that all tours were booked promptly and your queries were answered quickly by phone or email. We truly appreciate you choosing Panache Cruises.
Best Regards,
Panache Cruises
Excellent service
Firstly, the response from Panache to my online enquiry was really quick and Helen (Fensom) who picked up my request was extremely helpful. Helen patiently answered my questions, provided additional information to help make a decision on which river to choose and provided me with a number of options. Once booked, Helen has continued to provide help and assistance. I thoroughly recommend Panache and Helen.
9 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Lynn,
Thank you for your wonderful feedback. We’re delighted to hear that Helen responded so quickly to your enquiry and provided such helpful guidance throughout the process. It’s great to know she was able to answer all your questions, offer clear options, and continue supporting you after your booking. We truly appreciate your recommendation.
Best Regards,
Panache Cruises
Very precise and clear information.
Very precise information and the whole process was completed very quickly. It was a very pleasant experience!
15 aprile 2026
Risposta di Panache Cruises
Dear Customer Ray,
Thank you for taking the time to leave a review. We’re glad to hear that the information provided was clear and accurate, and that the process was handled efficiently. Your positive experience means a great deal to us.
Best Regards,
Panache Cruises
Excellent help and information from…
Excellent help and information from Karen made the process very easy and stressfree
15 aprile 2026
Risposta di Panache Cruises
Dear jane alexander,
Thank you for your kind feedback. We’re delighted to hear that Karen’s help and information made the process easy and stress free for you. We truly appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Excellent service by Lisa
Lisa was extremely helpful right the way through the booking progress and even managed to book the cabins we requested for the 3 couples going on this Uniworld Danube cruise in 2027. Nothing was too much trouble and I certainly felt I had the personal service with excellent follow up service to ensure all three couples were happy with the booking.
15 aprile 2026
Risposta di Panache Cruises
Dear David,
We’re so glad to hear that Lisa made the whole booking process smooth and personalised. Securing the right cabins for all three couples and ensuring everyone was happy with the final arrangements is exactly the level of service we aim to deliver. Thank you for taking the time to share your experience.
Best Regards,
Panache Cruises
Risposta di Panache Cruises
Dear Brian Johnston,
Thank you for your kind feedback. We’re delighted to hear that you received such friendly and efficient service from Nicole. We truly appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Louise was a fantastic help for our…
Louise was a fantastic help for our cruise. She was so helpful when we where looking for our accommodation onboard and arranged our flights perfectly understanding our needs
Thank You
14 aprile 2026
Risposta di Panache Cruises
Dear Roy Rowlands,
Thank you for sharing your experience. We’re delighted to hear that Louise was such a fantastic help in arranging your cruise. It’s wonderful to know she supported you in choosing the right accommodation onboard and organised your flights with your needs in mind. We truly appreciate your kind words.
Best Regards,
Panache Cruises
Jill is just too good
Friendly personalised service which make you feel comfortable that you getting the right cruise at the right price for you.
14 aprile 2026
Risposta di Panache Cruises
Dear Keith Hamblett,
Thank you for sharing your experience. We’re pleased to hear that Jill provided such supportive, personalised service and helped you find the cruise that best suited your needs. Your feedback means a great deal to us.
Best Regards,
Panache Cruises
Great Service.
Again Nicola came up with a great deal. Very happy with the service, as previously mentioned on Trustpilot, would definitely recommend Panache.
14 aprile 2026
Risposta di Panache Cruises
Dear Mr English,
Thank you for taking the time to share your experience. We’re pleased to hear that Nicola was able to secure another excellent deal for you. Your recommendation and continued confidence in Panache Cruises are truly appreciated.
Best Regards,
Panache Cruises
Friendly Travel Agency
First time booking with Panache Cruises. It did take a while for us to choose our cruise no reflection on Panache - Nicola was prompt knowledgable and friendly in providing the numerous quotes, nothing was too much trouble for her. We got there in the end and chose our perfect cruise at a perfect price. Thank you Nicola.
14 aprile 2026
Risposta di Panache Cruises
Dear jackie green,
Thank you for sharing your experience. We’re pleased to hear that Nicola provided prompt and helpful support while you explored your cruise options. We’re glad you found the perfect sailing at a great price, and we appreciate you choosing Panache Cruises.
Best Regards,
Panache Cruises
Five star tailored service.
Kelsey was excellent; provided us with all the information we needed to make the best choices. Will definitely be contacting her for our next cruise.
7 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Melanie Dobson,
Thank you for your excellent review. We’re delighted to hear that you received such a high level of tailored service. Kelsey’s ability to provide clear, detailed information and help you make confident choices is exactly the standard we aim to deliver. It’s wonderful to know the experience has earned your trust, and we truly appreciate you choosing us for your cruise plans.
Best Regards,
Panache Cruises
Excellent in every way
Catherine was very helpful and arranged an excellent price for our cruise
13 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Nigel Lawrence,
Thank you for sharing your feedback. We’re delighted to hear that everything was excellent and that you were pleased with the service you received. It’s great to know the pricing and arrangements for your cruise met your expectations, and we truly appreciate you taking the time to leave a review.
Best Regards,
Panache Cruises
Super helpful
Just made our second booking with Panache Cruises and we’ve found them to be a great company. Our contact Jill is always super helpful and very quick to respond to our questions. Definitely our ‘go to’ company for any future cruises.
13 aprile 2026
Risposta di Panache Cruises
Dear Andy Banks,
Thank you for your wonderful review. It’s great to hear that your second booking with Panache Cruises has been such a positive experience. We’re delighted that you’ve found us reliable and easy to work with, and that Jill has been consistently helpful and quick to respond to your questions. Feedback like this means a great deal to us, and we’re thrilled to be your go to choice for future cruises.
Best Regards,
Panache Cruises
Robert made the booking process so easy…
Robert made the booking process so easy with clear information on what was required and helpful advice on what best suited our needs.
He also answered all our queries with clear and concise information and in a professional and friendly manner.
7 aprile 2026
Risposta di Panache Cruises
Dear JR NW,
Robert made the booking process so easy with clear information on what was required and helpful advice on what best suited our needs. He also answered all our queries with clear and concise information and in a professional and friendly manner.
Best Regards,
Panache Cruises
Panache cruises
Catherine at panache could not be more helpful or friendly, nothing is too much trouble
11 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Mr Fleetham,
Thank you for your lovely review. Catherine’s friendly approach, her willingness to help and the way nothing is ever too much trouble show the level of care and attention our team aims to deliver every day. We truly appreciate you taking the time to share your experience.
Best Regards,
Panache Cruises
Cannot fault Panache
Cannot fault Panache, especially Catherine, who has booked our cruises for many years.Always friendly, goes above and beyond and nothing, however trivial is too much trouble to resolve.
11 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Barbara,
Thank you for taking the time to share your review. The consistency, friendliness and willingness to go the extra mile are exactly what define the way the team supports its customers and it's wonderful to see Catherine demonstrates that perfectly. It’s great to hear that this level of service has kept you returning over the years. Thank you again for your kind words.
Best Regards,
Panache Cruises
Risposta di Panache Cruises
Dear Family trip,
Your feedback about the booking experience is really appreciated. It’s great to hear that everything felt simple, quick, responsive and respectful, and that the whole process was effortless from your side. That’s exactly the standard of service we aim to deliver every time. Wishing you a wonderful cruise when the time comes.
Best Regards,
Panache Cruises
Great company for booking your cruise holiday
Lisa was very helpful and answered any questions quickly even on her day off.
This is the third time I have used Panache Cruises and have never been disappointed.
11 aprile 2026
Risposta di Panache Cruises
Dear Customer,
Thank you for sharing such a positive review. It’s great to hear that Lisa has been so helpful and responsive answering questions quickly, even on her day off, really shows her commitment to making the booking experience smooth and stress free. It’s also wonderful to know this is your third time booking with Panache Cruises and that you’ve never been disappointed. Consistent trust like that is something we value enormously.
Best Regards,
Panache Cruises
River Cruise Booking
Booked a river cruise with Wendy who I found extremely helpful and knowledgeable, answering all our questions. She returned calls as promised and overall, found the booking process very efficient and professional.
10 aprile 2026
Non scritta su invito
Risposta di Panache Cruises
Dear Andy F,
Thank you for sharing your experience. It’s great to hear that Wendy was so helpful and knowledgeable while guiding you through your river cruise booking. Her ability to answer every question and keep her promises with returned calls really reflects the professional and efficient service we aim to provide. It’s lovely to know the whole process felt smooth and well handled.
Best Regards,
Panache Cruises
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