First time I have used Paintstop and it won't be the last! Good prices, good stock and EXCELLENT delivery. Even better as they used DPD for our delivery (maybe they use other carriers for different a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent company. Ordered 10L of paint and it arrived the next day. Can’t get better than that. Had issue with DPD but paint shop sorted it out without issue. Can’t praise them high enough. Will... Leggi di più
Just short of a 5 star review, only because my paint order was inadvertently delayed. The range and prices on offer were absolutely comparable to other large online paint outlets, and in many respe... Leggi di più
Great company (so far!). This is my 3rd delivery, 2 via Homebase and one direct… all Farrow and Ball paint and extras. Ordered Monday, received today Wednesday all by DPD. Really securely packaged eve... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Paint Stop Ltd is a team that have been in the decorating & hardware trade for over 30 years. Our product range is the most extensive that you will find with full paint tinting systems available for Dulux, Johnstones, Crown, Craig & Rose, Zinsser, Macphersons, Sandtex, Sadolin, Little Greene, Paint Library, Farrow & Ball and more! We also stock a full range of ready mixed paint colours from all the top retail brands.
Informazioni di contatto
Regno Unito
- www.paintstop.uk
4,5
Eccellente
48 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Don’t waste your money on poor quality paint and appalling customer service
£108 Farrow & Ball paint tin arrived unsealed with tape around the lid (so the paint has spoiled), dried paint around the rim (so the lid can’t be closed after application) and paint leaking inside the cardboard packaging (so a quantity of paint has been lost).
They claimed this “is not uncommon” which is a worry. They said it “will not compromise the quality of the paint” which is a lie based on what Farrow & Ball say. They refused a refund, offering a small tin to replace the lost paint.
Don’t waste your time and money!
21 luglio 2025
Non scritta su invito
Risposta di Paintstop
A replacement was offered and rejected. All paints (mixed or not) are sent out with tape around the lid to prevent spillage.
Missing and damaged orders
Ordered two colours from this company and was supposed to be delivered by DPD. Despite being Amazon Prime. First order took several days to come and arrived damaged. Mishandled delivery. Second was supposed to have arrived 2 hours ago. No trace of goods or driver. Won’t be using again. Decorating was supposed to start tomorrow and now can’t. Don’t know when they can start. This is a disgrace. Just seen other similar stories on here. Will be starting a chargeback
15 luglio 2025
Non scritta su invito
Risposta di Paintstop
Hello. We are not on Amazon prime. May you be mistaken? We cannot find yourself on our records but we apologise for any problems you may be having with couriers.
Was a bit wary with the low score on…
Was a bit wary with the low score on here but i had no problems whatsoever , had bought a couple of items off them at ebay before realising they had a proper website , everything i've ordered has been top notch and delivered quickly , will be using regularly especially for Nour branded products that i rate highly but not that easy to get hold of in the UK.
31 maggio 2025
Non scritta su invito
Risposta di Paintstop
Thank you for your purchase and we hope to hear from you again.
We don't really engage with Trustpilot (as in give them any money) so their star system is not really representative of us. If you look at our eBay we have 99.5% feedback rating!
We have a wide range of Nour and other products from Farrow & Ball to plumbing parts.
I ordered a specific Macpherson paint…
I ordered a specific Macpherson paint that I couldnt get locally in time for a job. So ordered with this company. They sent a cheaper alternative, a product I could have bought locally and didn't even contact me to say they were doing this. Not even offered to credit me the difference
Update after reply below
Unbelievable, the product is not the same, it’s like saying Skoda and Porsche are made in the same VW factory , ordering a Porsche Boxter and getting a Skoda Yeti !!
Given the weight of the pant a return for refund isn’t economically viable. A responsible solution to credit back the difference between the product purchased and the product supplied was refused.
1 star is one star too many!!!
15 gennaio 2025
Non scritta su invito
Risposta di Paintstop
Hello,
We apologise for for the failure to update the image on our website.
As was explained the only difference was that Macpherson changed their livery of the product slightly. The correct item was sent out just with minor changes to the image on the tin.
Its really nothing to do with Skoda's or Porsches or dogs or cats or anything like that.
This was explained and a return and refund was offered.
As was threatened a one star review was left on trustpilot by yourself.
We hope you the best in future endeavors.
Another Evri delivery debacle
Not a one-star for Paintstop as I haven't yet received anything but because they use Evri for delivery. Evri have had the paint for over a week and still no idea when it will be delivered and Amazon (who I ordered through) are suggesting claiming a refund - does that mean they know it won't be delivered - very strange. I won't be using Paintstop again. Evri is trashing your businesses reputation
4 dicembre 2024
Non scritta su invito
Risposta di Paintstop
Hello,
We are very sorry for your experience.
Evri is unfortunately a necessary evil in ecommerce and their service is dependent on location.
When ordering through Amazon marketplace you will always get faster more satisfactory results if you go to the seller with any problems. (When dealing with us anyway).
Absolutely fantastic price for the…
Absolutely fantastic price for the paint I wanted - far cheaper than any DIY store. With free delivery in 48 hours, I'm over the moon. 10/10
12 ottobre 2023
Non scritta su invito
Reputable
Genuine company it seems, provided what they promised on time and well packaged
18 maggio 2023
Non scritta su invito
Amazing store
Amazing store. Sorted the website price real quick. Order arrived in no time. Competitively priced paint, variety of it and proper safe packaging. Will deffo use again! Thank you!
10 settembre 2022
Non scritta su invito
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