OutOfOffice.com Recensioni 

756
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

The Out of Office team was excellent for both the trip planning and follow-up support during travel. My husband and I worked with Maria to customize our itinerary for 12 days in Rome, Tuscany, P... Leggi di più

Valutata 5 stelle su 5

Just back from a 2 week trip in Italy and Greece for 9 people. Alice Evans and her team were absolutely 5 stars throughout this Birthday/Family vacation. The hotels were unique, beautiful, and very c... Leggi di più

Valutata 5 stelle su 5

Alice and the team planned the perfect trip for us. We visited Australia and New Zealand. We enjoyed every moment! We highly recommend using Out of Office and specifically connecting with Alice for yo... Leggi di più

Valutata 5 stelle su 5

I can't say enough good things about Wolf, my travel advisor. He asks the right questions, listens, offer recommendations, and is open to discussion. Based on conversations, he suggested a Grand Canyo... Leggi di più

Dettagli dell'azienda

  1. Tour operator
  2. anche in
  3. Agenzia viaggi

Scritti dall'azienda

Tailor-made luxury travel. We build unique itineraries for your luxury holiday or vacation and we are where exclusivity meets inclusivity. From honeymoons to the trip of a lifetime, we will personalise the perfect vacation for you. With a dedicated concierge team on call 24/7, our experts will tailor your trip to you. We are diligent in our approach to working with properties and suppliers worldwide, ensuring that all our customers are welcome - paying special attention to ensuring those customers who are LGBTQ+ can travel safely, no matter who they love.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

756 recensioni

5 stelle
4 stelle
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2 stelle
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Non risultano inviti alla recensione recenti

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Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(756)

122 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Amazing Holiday

Maria put together a great tour of Thailand and Laos for us creating many memorable moments. She understood our needs well, identifying some really nice hotels and all the travel arrangements worked brilliantly.

17 aprile 2025
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Risposta di OutOfOffice.com

Thank you so much for your kind words! I’m delighted to hear that your Thailand and Laos trip was filled with memorable moments and that the hotels and travel arrangements worked seamlessly. It was a pleasure tailoring the itinerary to your needs and creating an experience you could truly enjoy. Aiming for a 5* next time! M

Valutata 5 stelle su 5

Shaye was INCREDIBLE

I worked with Shaye for a trip to Thailand in February 2025, She was amazing! I was chaos by definition, with a last minute plan, and all of the changes you could imagine. She worked with me through all of it and my trip ended up being seamless. All of my cars and travel was seamless, and I had zero concerns on this trip! I can not recommend working with her more <3

15 gennaio 2025
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Valutata 5 stelle su 5

Incredible Itinerary for Thailand and Laos

I have been working with Shaye on a trip to Thailand and Laos and she has put together an amazing itinerary. She asked our preferences and interests and put together an itinerary that was everything we were hoping for. Everything is taken care of from lodging, flights, boat trips on the Mekong River and visas. She is extremely knowledgeable, and her recommendations for hotels and tours were spot on. My husband and I are definitely looking forward to this trip knowing how organized everything will be. This is our second time using Out of Office since our first experience with them was a trip to India which was amazing.

11 maggio 2025
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Valutata 5 stelle su 5

How Wolff created a trip worth remembering

Wolff worked with us to create a great trip to England. We got to see the sights in London, Bath and the Cotswalds we wanted to see and he also allowed time for us to track down family history in small towns and cemeteries as well as visit a farm in the Cotwalds.

22 aprile 2025
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It was a pleasure to work with both of you and I'm so pleased that we were able to arrange for you to track down some of your family history while you toured the UK. I loved hearing all about your adventure and I'm so pleased that you had a fabulous time. Looking forward to working with you again soon! Wolf

Valutata 5 stelle su 5

I had a wonderful experience with Wolf…

I had a wonderful experience with Wolf who created a dream come true trip to Australia. Everything was very well organised and went smoothly while there. All my needs and expectations were full filled. Thank you again Wolf for your professionalism.

12 marzo 2025
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Hi Elisa! Thank you for your kind words. It was a pleasure working with you to design your dream trip to Australia, and I'm so pleased that you had a wonderful time. Wolf

Valutata 5 stelle su 5

Feliz Cumpleaños

This was my first experience working through a travel agency and I was not disappointed; I wanted a worry-free, relaxing experience and Shaye made it happen. I'm so glad Shaye and Out of Office took the wheel in planning and problem solving my Mexican getaway in celebration of my 40th, I hope it's the first of many adventures to come:-)

22 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Dream Italy Vacation

Alice planned us a phenomenal vacation to Italy!! We (my wife, our boyfriend, and me) all felt safe while exploring Italian culture and food in Venice, Florence, and Amalfi.

I also loved having the security of Alice putting together all our confirmation numbers, local contact phone numbers, and the emergency 24hr number for Out Of Office in case of any hiccups on the trip!

My wife would like to add:
"I will never be planning another vacation again without Alice and I'm disappointed in myself for ever attempting to plan my own"

6 maggio 2025
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Risposta di OutOfOffice.com

Hi Ryan, thank you so much for your lovely review, it was such a pleasure working on this trip for you and your family, and I know your wife just got back from a fabulous trip to Greece with us too! I can't wait to get to work on the next one. Alice

Valutata 5 stelle su 5

Kudos to Ben!

I can’t speak highly enough about Ben and the Out of Office travel agency. I would unreservedly recommend them as you begin making your travel plans. I have not yet gone on my trip, so I’m referring to my booking experience. I was lucky enough to have Ben as my contact, and from the start, he was fully engaged in arranging a trip that met all of my expectations. He listened carefully to my requests to better understand my needs, and —with only one tweak — designed a customized itinerary that was just what I had envisioned. He was extremely knowledgeable about my atypical destination, and proposed beautiful hotels, suitable transportation, restaurants, etc. He’s a great communicator and he made the trip worry-free. And the bonus was that it was within my price range. 5 stars!

2 maggio 2025
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Many thanks for your kind words, Virginia. It was such a pleasure working with you on your 2026 adventure - I hope you are looking forward to it. I certainly can't wait to hear all about it! Ben

Valutata 5 stelle su 5

I didn't know how to plan a trip to Japan, but Out Of Office made it perfect

In late 2024, I was doing my best to plan a trip to Japan. I had always wanted to go to several locations there, but I didn't have a lot of experience planning a trip so far away with such a high language barrier. I knew some events and locations I really wanted to get to, but otherwise was somewhat clueless about how to make my vacation happen. When I became too overwhelmed with planning, I contacted Out Of Office to get some help.
Out Of Office’s experience planned for me was fantastic. I was thrilled with my vacation. I was contacted by Maria, a very sweet and energetic woman who seemed to be genuinely excited for me and my vacation. I told her what parts of Japan I wanted to see, what events and festivals I’d like to see, and what kind of cultural experiences I’d like to have. Since I had already booked my flights myself, I told her the dates I would be traveling to and from Haneda airport. In between was what I needed help planning.
Maria and Out Of Office got back to me with a super exciting itinerary. She created a trip that accounted for the dates and times I had already planned for, and filled in the rest. I really appreciated being able to have follow up calls and emails to discuss any details or uncertainties to make sure it’s exactly what I wanted. The trip itself was exactly what I hoped for. Out Of Office connected with other travel agencies locally, and I got some really amazing tours and experiences. They also arranged for my transportation between cities in Japan, and sent me a welcome package containing a wi-fi connection device so I could still use my phone abroad. After the trip, I was grateful to have a follow up call to discuss how it went and any significant issues.
There were only a few points of confusion on my trip. The biggest drawback was that I was not interfacing directly with Out Of Office while on my trip, but instead with Discova, another agency more specialized in Japan. There was also a little bit of uncertainty regarding the train tickets and usage. And I was aware that I was in some very lucky circumstances to be able to afford Out Of Office’s help.
Even so, I still very confidently rate them 5 stars. I wanted to be able to go to Japan, and see exactly what I wanted to see, and have a great time. Out Of Office and Maria delivered exactly that. I really liked the chance to get a bespoke travel itinerary with clear communication from experts. I’ll definitely be booking with Out Of Office again.

26 marzo 2025
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Risposta di OutOfOffice.com

Thank you so much for your thoughtful review! I’m thrilled to hear that your trip to Japan was exactly what you hoped for and that the itinerary and experiences delivered the cultural immersion and excitement you were looking for. It was a pleasure working with you, had so much fun crafting a plan around your flights and interests, and I’m so glad the follow-up calls, emails, and welcome package helped make your journey seamless.

I truly appreciate your feedback and kind words, and I’m delighted to hear you plan to travel with Out Of Office again. I can’t wait to help design your next adventure! M

Valutata 5 stelle su 5

Best honeymoon ever!!

After cancelling our original honeymoon plans. Jaike went above and beyond to ensure we had the best trip planned, including upgrades and little surprises! We are grateful for the non stop communication with Jaike! I am looking forward to using him for our anniversary trip! Thanks so much Jaike for making this honeymoon one to remember!

3 febbraio 2025
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Risposta di OutOfOffice.com

Hi Allie! Thank you so much for your lovely review! I’m so glad I could help turn your honeymoon plans around and make it a trip to remember. It was an absolute pleasure working with you both, and I’m thrilled you enjoyed all the little surprises along the way! I really appreciate your kind words and can’t wait to help plan something just as special for your anniversary. Jaike

Valutata 5 stelle su 5

Japan Anniversary trip

We are planning with Wolf for a 10th anniversary trip to Japan for October 2025. Wolf has made the process so easy and comfortable from the start. He listened closely to our interests, wants and concerns. All the points of the journey have been worked out with care. Options were presented in various areas for types of accommodations and tours and such to fit us perfectly! It has been a smooth process working with Wolf and his attention and responses to our questions have been handled very thoroughly and timely. I can't wait to report on the wonderful experiences we will have after returning. Thanks Wolf for all your hard work and care!

28 aprile 2025
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Thank so much for your kind review. It was a pleasure to work on this with you and I can't wait to hear all about every part of this incredible journey when you return. Every conversation with both of you is a joy and I look forward to many more. Wolf

Valutata 5 stelle su 5

Bali Perfection

Shaye with Out of Office planned the most perfect trip to Bali for my husband and I’s 30th birthday. The itinerary was perfect, the accommodations were beautiful and the travel partners were amazing and so educational. The process was so simple and took all the stress off us. Highly highly recommend!

28 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Trip of a Lifetime

My sister and I had a vacation of a lifetime in Italy thanks to our amazing OOO travel agent Millicent.
She did an incredible job collaborating with us to create an itinerary that immersed us in the center of Italian culture as we explored the many gems of northern Italy. The travel arrangements, accommodations and tours were all great. Her friendly, professional and top notch customer service were significant contributors in making our trip a true pleasure. When you’re ready to plan your next trip, call Millicent. She’s great.

8 aprile 2025
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Risposta di OutOfOffice.com

Hello Chris, thank you so much for your wonderful review - I'm so glad we were able to curate the vacation of a lifetime! It was a real joy making your sister's first trip to Italy special too. I look forward to working together for many years to come. Millicent

Valutata 5 stelle su 5

Wowowowow

Wowowowow! My wife and I had the honeymoon of our DREAMS thanks to OOO and our incredible travel agent, Maria!
We had never used a travel agent before but knowing we wanted to go to Thailand we knew we needed help. Maria was an exceptional help throughout the entire process arranging everything from flights, transfers, hotels and all our guides (with OOOs amazing partner Destination Asia!). International travel can be stressful but my wife and I knew we were in great hands and when we hit a little snag, Maria and her teammates fixed it quickly for us. I cannot recommend Maria and Out of Office enough!

21 novembre 2024
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Risposta di OutOfOffice.com

Thank you so much for your amazing review! I’m thrilled that your honeymoon in Thailand was everything you dreamed of and more. It was a pleasure arranging all the details to ensure your trip was seamless, and I’m so glad we could quickly resolve any little snags along the way.

I truly appreciate your kind words and recommendation, and I can’t wait to help plan your next adventure together! M

Valutata 5 stelle su 5

Amazing Trip!

A big thank you to Maria for arranging with Destinations Asia our trip of a lifetime to Cambodia and Vietnam. Everything from flights, transfers, hotels and especially all our guides who made our tours so memorable. Cannot recommend Out of Office enough for arranging our amazing trip. Cannot wait to start planning our next one.

15 marzo 2025
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Thank you so much for your wonderful review! I’m thrilled that your Cambodia and Vietnam trip was everything you dreamed of, and that the flights, transfers, hotels, and guides all came together to create such memorable experiences. It was a pleasure planning this journey for you, and I can’t wait to start helping plan your next adventure! M

Valutata 5 stelle su 5

This is my first time ever using a…

This is my first time ever using a travel agent and let me tell you, I will use out of office every time! Shaye helped my fiance and I book our Bali honeymoon and she has been so amazing! She is so lovely and professional and has made this whole experience sooo easy! We chatted on zoom and within two hours she had our whole itinerary ready to go, going above and beyond with every little detail. Couldn’t be happier with the experience, Highly recommend!

16 aprile 2025
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Thank you so much Briana & Antony! I'm so glad your first experience using a travel agent was such a good one. It was an absolute joy putting together your Bali honeymoon. I loved our Zoom chat and getting everything just right for you both. I’m so excited for your trip and can’t wait to hear all about it later this year! Shaye

Valutata 5 stelle su 5

Picky and demanding

Not unsimilar to Other Reviewers; I'm also "rather picky", and prefer normally, to book my own flights, car hire, hotels and excursions. Package holidays just aren't my thing.

I believe that this process might save me some money, and usually results in meeting "most" (but not all), of my expectations.

On this occasion, because I understand so little about my chosen destination (Thailand), and because the Business is an "Ally"; I chose to work with an expert. Wolf at "Outofoffice".

Wolf was completely non-judgemental. I represent the "T" in LGBTQI+. He listened ( I mean, really listened), very carefully to my needs. Wolf then tailored a custom-assembled package to address the same.

I'm delighted with his travel proposal. Wolf was attentive, super diligent and genuinely seemed to care about my travel experience.

The package addressed all of my holiday desires and more importantly, avoided my dislike of the usual touristy traps. Serenity, and quiet are what I wanted.

The Package is amazing. Exactly what I asked for. The cost, reasonable enough, too.

Further, it's worth noting that from a Customer Service point of view; you are made to feel like you "matter", valued and so very important". On one occasion I called, Wolf didn't answer the phone. The person with whom I spoke pre-empted the usual introductions by saying "Hi Penny, how can I help"?

First class! Cannot recommend highly enough.

Great job Outofoffice. I shall certainly organise my next long-haul break through you.

Penn.

9 aprile 2025
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Risposta di OutOfOffice.com

Thank you so much for your kind words, Penny. It has been a pleasure getting to know you and I look forward to working with you for many years to come. Wolf

Valutata 5 stelle su 5

Maria was an absolute pleasure to deal…

Maria was an absolute pleasure to deal with.

17 marzo 2025
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Thank you so much for your kind words! It was an absolute pleasure working with you, and I’m so glad you had a great experience. I really appreciate you taking the time to share your feedback and hope to help plan another amazing trip for you in the future! M

Valutata 5 stelle su 5

An incredible itinerary with a personal touch

Maria Gardner curated an incredible Hawaiian honeymoon for us. The whole 2-week vacation took her less than 1 week to create a remarkably specific itinerary. Her communication is concise and personable and we're even more excited for our honeymoon now.

6 aprile 2025
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Thank you so much for your lovely review! I’m absolutely delighted to hear how excited you are for your Hawaiian honeymoon — it was such a joy to create an itinerary that perfectly fits your vision for this special trip. I really appreciate your kind words about the planning process and communication, and I can’t wait for you to experience everything we’ve put together.

Wishing you both an unforgettable honeymoon filled with incredible memories! And you will LOVE the Road to Hana! M

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